PIN-UP Reviews 

135
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with account blocking and prolonged verification processes, often after attempting to withdraw funds. People frequently faced difficulties receiving their withdrawals, with money being delayed or not credited. Reviewers also found customer support unhelpful and unresponsive, struggling to get clear answers. Additionally, some experienced problems with deposits not being credited to their accounts. However, some reviewers were happy with the prompt and nice customer support, and noted that payments were made on time and quickly.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment, with many consumers reporting significant issues with... See more

Customer service

People report ambiguous experiences with customer service, with some finding it useless and unresponsive,... See more

Website

Customers consistently note negative experiences with the website, with many describing it as one of the... See more

User experience

Clients share ambiguous opinions on user experience, with some reviewers having a great experience, finding... See more

Service

Consumers find service to be ambiguous, with some reporting positive experiences while others express... See more

Reviews shaping this summary

Rated 1 out of 5 stars

My account (User ID: 62896509) had a withdrawal of ₹32,049 pending. Instead of paying me, Pin-Up: ✔️ Asked for endless documents (ID, bills, SIM, video, deposit proofs, IP, mobile model)... See more

Company replied

Rated 1 out of 5 stars

They carried out a never ending verification when u withdraw money . They block my account after asking documents in every 5 days from last 3 months in final they say u use false documents I ask them... See more

Company replied

Rated 1 out of 5 stars

I don’t understand why Pin-Up blocked my account after forcing me to complete 5–6 different verification steps. They never explained which “fake document” I supposedly submitted. Every single docume... See more

Company replied

Rated 1 out of 5 stars

Hello, I have already provided all the correct information during the live verification process. I kindly request you to review my documents once again and unblock my account. If my acco... See more

Company replied



Contact info

1.7

Bad

TrustScore 1.5 out of 5

135 reviews

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Replied to 97% of negative reviews

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1.7

All reviews

(135)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fraud Brand

Pin-up is totally a fraud brand...firstly they talk very well with affiliates & set a particular numbers of slots as target to clear payouts...when you reach near slots , they said all are fraud and against their rules & regulations.

after u sms them they will not reply you before they sms u by their own which. Never ever trust this brands specially if you working as affilates.

November 23, 2022
Unprompted review
PIN-UP logo

Reply from PIN-UP


Hello!
We are a licensed company and have never deceived our clients. If you are experiencing any issues, please let us know, and we will be happy to resolve them.

Rated 1 out of 5 stars

Very bad experience

Very bad experience, probably worst with one bookie. After I sent them all for verification they asked from me to send contract with mobile operator where is visible my number registered on their site :D:D
I said them that I am prepaid customer and don't have any contact but also can do video call verification if they want or whatever they want they never answered on my mail. Live support only saying that it's not thei part of job to write mail. But on mail none do not answer

JUST STAY AWAY FROM THOS BOOKIE. They are only nice on words, but will definitely never had intention to pay you.

SCAM!

November 30, 2022
Unprompted review
PIN-UP logo

Reply from PIN-UP

Hello!
You have been requested to undergo additional verification based on the rules of the user agreement. We understand that waiting is always unpleasant, but this procedure is not designed to delay the withdrawal process. It is a standard procedure for account verification.

Could you please provide your account ID so we can look into the situation?

Rated 1 out of 5 stars

Mostbet, 1win, Pin-up SCAM SITES

All these sites like Mostbet, 1win and Pin Up should not be trusted. I deposited thousands to Mostbet but they never credited it to my Mostbet account. When i asked the support I was told my query has been given to the respective team. But they never replied. Twice i got scammed. And never trust those people promoting aviator on telegram. They are all liers and scammers.. They use words like sir , sir but inside they are like ravenous wolves. Never trust any of them. They are all scammer. This is a real genuine review based on my experience and others as well..

September 15, 2022
Unprompted review
PIN-UP logo

Reply from PIN-UP

Hello!
Could you please provide your account ID so we can look into the situation?

Rated 1 out of 5 stars

Fraud app they are scammers

Fraud app they are scammers. They will not withdraw your money. Please dont install it.

September 10, 2022
Unprompted review
PIN-UP logo

Reply from PIN-UP

Hello!
We are a licensed company and have never deceived our clients. If you are experiencing any issues, please let us know, and we will be happy to resolve them.

Rated 5 out of 5 stars

Fucge the fucingssg champions here..

Fuche de tengro....tengroking champions here... , suck the blood of whom ..... bought this prime evil ledges... Govt must be fooly and foldedly punish, re-punished all along... I ain't living in a true democratic country but Demodicrazy world of one I sightniated as confidentendedly a religion overgrowned. country without a meaning.

August 22, 2022
Unprompted review
Rated 1 out of 5 stars

Scam...don't fall in trap

Scam.... Not able to withdraw Already lost more than $2000.aviator game is fake. Most of the telegram channel also promoting this aviator game even though known to them. Selfish people looting innocent.No payment even after winning. All betting site are same.

August 13, 2022
Unprompted review
PIN-UP logo

Reply from PIN-UP

Hello. We understand that you always want to win and it can be frustrating when it doesn't happen. Unfortunately, gambling is a risk, and nothing can be predicted as the result is 90% dependent on luck. Don't be discouraged; we're confident that you will soon find a slot that will give you the desired win. Try different games, experiment with your bets, and you will succeed. Good luck!

Rated 1 out of 5 stars

Very bad and fake side this side only…

Very bad and fake side this side only froud all people withrwal never give you but deposit any time please don't resister in this side 🙏🙏

June 13, 2022
Unprompted review
PIN-UP logo

Reply from PIN-UP

Hello!
Could you please provide your account ID so we can look into the situation?

Rated 1 out of 5 stars

Today I withdraw 30000 rs my first…

Today I withdraw 30000 rs my first amount in pin up account but response in my id and mail.pin up is not good working side. This is not good casino. I wait for my withdrawal 2 days. I put 25 000 rs in casino but today I withdraw 30000 rs but no respond. Please help me

June 7, 2022
Unprompted review
PIN-UP logo

Reply from PIN-UP

Hello!
Could you please provide your account ID so we can look into the situation?

Rated 1 out of 5 stars

This is a scam

This is a scam. Dont put money in this. I asked them also to delete my account, but they refuse. I told them that Im a problem gambler, but they still refuse it.

April 8, 2022
Unprompted review
PIN-UP logo

Reply from PIN-UP

Hello!
Could you please provide your account ID so we can look into the situation?

Rated 1 out of 5 stars

Won't let me withdraw my money (SCAM)

They won't let me withdraw my money. Complete scam. Never ever bet here.

Edit: I have verified my identity, they're just making something up in their reply to seem like they have a reason to prevent me from withdrawing. Complete scam.

March 24, 2022
Unprompted review
PIN-UP logo

Reply from PIN-UP

Hello!
To withdraw funds, it was necessary for you to undergo identity verification to prevent fraudulent activities on your account.

Rated 1 out of 5 stars

Total scam site.

Total scam site.
I played near month on this site they was paying me when i was lossing and had little money in account. When i had big amounts in my account they ask for additional Verification (mean account gone)
It takes 1 week to verify my 1 st documents then they ask for second one which take 48 days after i send them 17 email and ask on chat every day then they ask for third documents which didn't even here every then i understand they are not going to verify or pay my money its been 4 months seens i send them all documents they ask i have all of them on not even single response now.

February 22, 2022
Unprompted review
PIN-UP logo

Reply from PIN-UP

Hello!
Could you please clarify if you wrote from the email address for which additional verification was requested?

Rated 1 out of 5 stars

Ooo....that is really disgusting…

Ooo....that is really disgusting betting platform, it is okay if you are not addicted to the game. If you are in, your falling from financial status begins as it is completely depends on your luck, if your luck kicks you will fly and if not you will cry like a baby. Listen to me who is going to test their luck by investing a huge amount of money in a game without knowing that you are going to lose or gain, instead invest it in a mutual fund, it is slow but you won't lose your money instead you will gain profit. Don't try to check your luck here.
Apart from that, it will provide you different kinda deposition methods, and the methods are changes according to their flexibility, in that time if your deposition failes you should stop your hope on returns of that money or refund, even if you connect with their customer support associates, they will annoy you by replying different answers to your questions and it will be as long as possible but you won't get your refund. They will prolong your issue instead of refunding your money like our experts are reviewing your issue and it will be resolved soon, like such a irritating answers. I LOST my MONEY for THREE unlucky DEPOSITS, and I never get refunded. This is my disgusting story that I have encountered here in this platform.
So my genuine guide is that don't try to pool yourself here, if you are instead that is your KARMA then.

February 17, 2022
Unprompted review
PIN-UP logo

Reply from PIN-UP

Hello!
Could you please provide the task number that specialists created to search for your funds?

Rated 1 out of 5 stars

Avoid this scamsite!!!

Made decent profits on this site, then had to verify my phone number and adress/personal information as usual. Withdraw limits were 1300€ /day, so I requested first withdrawal and got my money 1 day later. So far so good I requested another withdraw the next day which got denied. I asked the support and they answered me that additional verification is needed (which was weird cause in my account information everything got shown as verified). For some reason they now needed a proof of Adress again. So I sent it to them. Then they replied they would need a "copy of phone contract" - this sounded kinda suspicious to me cause my phone number was already verified. I replied to them with that cause + also attached a Screenshot showing my full verified account. 3 days later they sent me the same copy paste message about my phone contract. Since I already provided way more information about me then usual I refused to send it and asked the support again. First 3 tries "no English support available" - tried at a variety of different times until finally I got an English speaking support which was basically useless and just told me to ask the verification team via email again. This game continued for 2 months now. Finally deciding to send them my phone contract they didnt reply to it and acted like they havent received it and I got an email that my account is closed... I wont get my money it seems yet one of the support said nothing can be done to reactivate account but it is possible to withdraw the money - which they didnt explain me how and now the support is also not replying. TOTAL SCAM AVOID IT!!!!

December 20, 2021
Unprompted review
PIN-UP logo

Reply from PIN-UP

Hello!
Your account was blocked because you did not pass the additional verification. After completing it, specialists will decide whether to unblock your account. Are you ready to proceed with the additional verification?

Rated 1 out of 5 stars

This is a huge scam

This is a huge scam . Every time it's showing error when I want to withdrawal my wining amount. Really poor app. And there services also. Totally waste of money.

September 14, 2021
Unprompted review
PIN-UP logo

Reply from PIN-UP

Hello!
Could you please provide your account ID so we can look into the situation?

Rated 1 out of 5 stars

One of the badesr bookies I ever seen

One of the badesr bookies I ever seen. As long as u loose all is fine. But if u win and want to withdraw the bad exlerieostsrt. I waiting now since 3weeks for my withdraw. Withdraw support only answer via mail but they ignore all of my 15 mails so far....

March 30, 2021
Unprompted review
Rated 1 out of 5 stars

shady scam site

deposit ez via btc, kyc also fast. limits meh and fast limitation. odds meh, support meh. rollover meh.and then also scammed a friend. avoid

January 29, 2021
Unprompted review
Show reviews in all languages. (135 reviews)

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