I was struggling for almost 3 hours to setup a Minecraft plugin. I'm new to Minecraft plugins/mods even tho they are kind of similar to Rust, but I couldn't get one to work. I was helped within a few... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The ACTUAL HUMAN BEING chat is very helpful for small questions you don't wanna google for or are too personalized to find easy answers to. Their prices are good and servers run stable. I liked the in... See more
Very uncomplicated to get started. Detailed tutorial videos on everything. I had trouble with uploading a modpack and I immediately got help from Shawkat, who did everything for me. Really great, can... See more
Shawkat was a very helpful person and solved my issues right away. If you are ever having trouble with things pine hosting staff is amazingly helpful. Will def recommend pine hosting to my friends.
Company details
Written by the company
Pine Hosting provides quality Dedicated and Game Servers to all our clients at an affordable price. We know the struggles of owning a server, that's why we aim to remove all stress with our easy to use hosting systems and experienced support.
Contact info
United Kingdom
- support@pinehosting.com
- pinehosting.com
4.9
Excellent
853 reviews
Replied to 85% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
staff was very helpful and friendly…
staff was very helpful and friendly just a greate experience thanks to the staff
March 6, 2026
Unprompted review
I had an issue getting mods to load
Harrison was able to help me solve a problem loading mods that was really pissing me off. He was able to solve it and walk me through fixing it on my own within moments.
March 6, 2026
Unprompted review
Good costumer service
Good costumer service, they help alot, very nice!
February 1, 2026
Unprompted review
Thanks for the great support Shawkat
Thanks for the great support. Especially from Shawkat he really helped me out.
March 6, 2026
Unprompted review
Harrison was really great
March 5, 2026
Unprompted review
was super fast
Shawkat was super fast and got me the help i needed they were fast and got it dont thank you cand pins hosting let goooo
January 30, 2026
Unprompted review
The server runs smoothly and the…
The server runs smoothly and the asistants are very kind and helpfull. Special thank you to Harrison Smith for helping me fix my server.
March 4, 2026
Unprompted review
very helpful stuff and efficient
very helpful stuff and efficient especially Shawkat
March 3, 2026
Unprompted review
Static was very help full and got it fixed fast
Static was very help full and got it fixed quickly
March 3, 2026
Unprompted review
Fast responses, good service/people
Fast responses. Friendly staff. Zero issues. :)
March 3, 2026
Unprompted review
Shawkat is unbelievably helpful
Shawkat is unbelievably helpful! Shawkat went above and beyond to help me set up a detailed restart schedule and assisted with my server modding adventure. As a first time server owner and modded on top of that, the staff have gone above and beyond to help me tremendously. Please take Pine Hosting into consideration for the staff alone are far more worth than their reasonable price! A steal a worth every cent! Thank you Shawkat!
March 2, 2026
Unprompted review
Shawkat Abdelhaq had the best patience…
Shawkat Abdelhaq had the best patience ever
March 2, 2026
Unprompted review
Shawkat has helped me twice and has…
Shawkat has helped me twice and has been awesome and fast, love the customer support, thank yall!!!!
March 1, 2026
Unprompted review
Port Assistance review
Shawkat was able to assist me in less than a minute and provided me with all the info I needed. The client assistance is on point and greatly appreciated.
March 2, 2026
Unprompted review
Shawkat was swift to answer and helpful.
March 1, 2026
Unprompted review
Pine hosting has your back!
I've left a review for Pine hosting before, but since I needed even more help with the server and got such great assistance I'm back for another one! Seriously, if you have never ran a server before but are considering it, just go for it, Pine Hosting has your back for real.
February 28, 2026
Unprompted review
Really a great hosting company for Rust…
Really a great hosting company for Rust servers and other game hosting. I've had two servers with them and both have been excellent. The support is awesome — a person named Shawkat helped me instantly and answered all my questions. Highly recommend
February 27, 2026
Unprompted review
Shawkat helped me quickly and was very…
Shawkat helped me quickly and was very kind the entire time
February 28, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.