The dress was originally ordered for a wedding, and was set to arrive on time. I ordered the dress on October 12th/13th and as of writing this on October 23rd, I still have not received the dress. I h... See more
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About PinkBlush Maternity
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At PinkBlush, we welcome you to indulge in the world where fashion meets motherhood. Designed specifically with you, the modern mother in mind, we provide looks that are stylish, trendy but most of all affordable. Versatility is key in the land of motherhood and we’ve made it easier than ever to create a staple wardrobe with styles that can be worn during pregnancy into motherhood and beyond.
Contact info
92618, Irvine, United States
- 888-428-1358
- support@shoppinkblush.com
- pinkblushmaternity.com
Replied to 95% of negative reviews
Typically replies within 1 week
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Terrible Customer Service
I bought a pair of pants at 24 weeks pregnant and was super excited when they came in. They fit perfectly, are stylish, and are very comfortable. Unfortunately the hem at the top of the panel started to fray and come apart after having them for only a week (I had only worn them twice at this point). I reached out to customer service and they said they could not give me a refund, take the jeans back, or send a new pair. After a lot of trying they offered me 25% refund (a whole $7.63). When I asked for more they said I could send the jeans back, and that they would give me store credit, but would deduct an $8 dollar fee for shipping (they had already said they could not accept the jeans back so I don't know why they asked for them back at this point). We went back and forth many more times with me explaining that the product I received was clearly defective and my concerns being overlooked every time. It seemed like all the representative cared about was being right and keeping all the money they could (that may not have been the intention, but wow that's what it felt like!). Overall, their return policy focuses on keeping money they have made at the expense of their customers- pregnant women with ever changing bodies (please note that if you try something on and it doesn't fit or you don't like it, they won't take it back or refund it because it "has been worn"). Their customer service is set up only to try and MINIMALLY appease customers, not satisfy them or resolve problems. In the end I got nothing back and was left pants that are falling apart and I will have to repair on my own :)

Reply from PinkBlush Maternity
I placed an order for maternity clothes…
I placed an order for maternity clothes on April 18.
I was tracking the shipment and it said delivered after 4 weeks, but was not delivered.
I reached out to the team and they apologized and said they would send it again soon. I agreed. Waited for another 4 weeks. The tracking info looked inaccurate and it said delivered againwith no ups/usps tracking info.
I told them I havent received it and at this point I want to be refunded.
They said they lost money twice and would inly offer 70% back. I told them I want 100% back as that is unethical and unprofessional. They agreed to 100% refund and stated I would receive it 7-10 days. I did not receive it, they apologized and said it was refunded but didnt go through that they would refund again. I didnot receive it again.
They have taken my money, not delivered my shipment and not refunded my money. Those maternity clothes will not be of any use very soon as I wouldve delivered my baby.
I dont know how to get my money back from them. 3 months since this has been going on and I still see their brand being advertised everywhere online
This is a scam website

Reply from PinkBlush Maternity
Beautiful dresses but do not recommend for EU customers
Beautiful dresses but do not recommend at all if buying from the European Union. Shipping costs were already a whopping 20€ and they don’t include taxes which is not mentioned as you’re finalising the purchase. Had to pay an additional 26€. If this wasn’t my baby shower dress I would’ve returned it for sure. This is just bad customer service and would never happen in the EU.
Do not order from here
Do not order from here. I placed an order when I saw a sale and they said it was delivered not once, but twice. Our building has cameras and it was not delivered on either occasion. I was only offered a 70% refund which is better than nothing but they don’t even let you know who the courier is to reach out. Unfortunately I didn’t see this site until after. Save yourself the time and money, do not order from here

Reply from PinkBlush Maternity
Scam
They charged me $13 for shipping and return shipping when I needed to return one item that cost $40. The fit on the shorts I got were terrible - they just seemed like looser men's shorts and not anything maternity specific. Then just for the privilege of trying it on, I lost 1/3 of the cost I paid for it. What a scam!

Reply from PinkBlush Maternity
AVOID AT ALL COSTS
Avoid at all costs. Negative reviews on their website are probably deleted and also many of the review are fake, in my opinion. I ordered 10 items, all of them arrived with different brands. They just collect different Chinese clothes and promote them as maternity clothes. The quality is cheap and almost all clothes look like they were sewn in a sweatshop. Quality is simply disappointing.

Reply from PinkBlush Maternity
DO NOT ORDER FROM PinkBlush Maternity I…
DO NOT ORDER FROM PinkBlush Maternity I ordered a lot of items from them while I was pregnant expecting it to arrive prior to baby girl coming. They sent me a tracking number saying the order was delivered however it never came to my address. I reached out to notify them and I kept getting an automated response back. They asked if I wanted to re-order or if I would accept a 60% refund. Couldn’t tell me who the courier was so I could try to reach out to them and I still have not gotten my refund. Really upset cause the clothes were cute asf.

Reply from PinkBlush Maternity
Horrible return policy
Horrible return policy. Poor customer service. Poor quality clothing. Don’t waste your time.

Reply from PinkBlush Maternity
Beware - No flexibility for late returns
No flexibility for late returns. The website is not clear on this unless you spend A LOT of time digging. I have items I have never worn in their packaging and they will not allow a return or credit. I wish I read more reviews before purchasing items through them. I noted several similar reviews.
Outside of late returns some items were cheaply made and I late found on amazon for less. Stick to trusted, understanding companies.

Reply from PinkBlush Maternity
Quality product!
GREAT Plus Size Selection!
An amazing co-worker gifted me gift card to PinkBlush. I have been searching for plus size maternity clothes and it's been hard finding them. The dresses I got are beautiful and fit perfectly! I ordered a size up for my baby shower dress, which I'm glad for.
The website has so many options
The website has so many options! It was hard to decide which I wanted. Shipping was quick and all the clothes fit perfectly :) great quality!
Fantastic!!!
This was one of the best experiences I have had with boutique shopping! The shipping!! So fast and got to me in such a timely manner! You can tell they really want you to be happy with your product too! I made and exchange and loved that the order for my exchange is placed as soon as I drop off my return! Great experience!
Horrible company from a-z
Horrible company from a-z, clothes are cheap but cost a fortune, shipping fees are insane and then when the clothes show up they charge you a fortune in duty and other fees. Customer service is of no help whatsoever. Do not buy from this site is all I can say!!

Reply from PinkBlush Maternity
PinkBlush Maternity has horrible…
PinkBlush Maternity has horrible customer service and a horrible exchange policy. I bought some clothes as a gift for my pregnant wife and they did not fit—probably not an uncommon experience; however, PBM refused to allow me to return the clothes, even for in-store credit. What an absolutely absurd policy for a company that sells maternity clothes online.
Buy at your own risk.

Reply from PinkBlush Maternity
Horrible customer service!
Horrible customer service!
Do not order from here.

Reply from PinkBlush Maternity
Never got the package and was declined…
Never got the package and was declined another shipment or refund!! Worst customer service

Reply from PinkBlush Maternity
deceptive
The clothes are as advertised, but are way overpriced for the materials. PinkBlush is a third party seller based in CA. All three items i bought have different labels, and I'm pretty confident I can buy similsr style dresses at a lesser price elsewhere. I feel duped. I may keep 2 of the 3 items only because I bought them during a deep sale. The other one, I'm returning because even with the discount it's just too overpriced for the quality. Oh and I just read, while returns are labeled "free" you are penalized with a $5 deduction. That's not free at all!!
Too many fees
Too many fees. Shipping is extremely expensive and they will not waive shipping costs when you are charged additional shipping by ups after the product crosses the border. Be prepared to pay double your order in taxes fees and shipping twice. Customer service is extremely unhelpful.

Reply from PinkBlush Maternity
I would give it zero stars because I…
I would give it zero stars because I bought these clothes for my pregnant daughter, who lives far away. I went to take her on a visit as a present and surprise!. She liked about half of the items, but now, due to the 0-day return policy, I am stuck with all these clothes.
The 30-day return policy is not well-published - it was an expensive mistake on my part. I would never buy from this company again. I work too hard to deal with such companies - I will be studying return policies a lot more.

Reply from PinkBlush Maternity
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