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PinkCherry Canada Reviews 968

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the efficient and discreet delivery service, often noting that products arrive quickly and well-packaged. Many people appreciate the competitive pricing and frequent deals, making their purchases feel like a good value. The wide selection of products is also a significant highlight, with consumers finding everything they need and discovering new items. However, some customers experienced issues with product quality, with items occasionally arriving damaged or ceasing to function shortly after purchase. There were also instances where orders were incomplete or incorrect, and a few people expressed dissatisfaction with the packaging of certain recent orders, finding it less discreet than expected.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers praise the wide selection, competitive... See more

Delivery service

Users describe positive interactions with delivery services, frequently praising the speed and efficiency of... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the high quality of products, noting... See more

Price

People report positive experiences with price, often highlighting competitive pricing, sales, and discounts.... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My order was exactly what I expected, as per the website description. What I didn't realize is that the quality of the item was far superior to what I've ordered from other suppliers. Shipping came th... See more

Company replied

Rated 4 out of 5 stars

Generally great prices (sales on all the time) compared to local stores. Shipping is prompt and quick. I do wish they had more elaborate filtering when searching for toys (materials,sizes, diameters... See more

Company replied

Rated 4 out of 5 stars

Very happy with the mystery box—my partner and I had a lot of fun opening it. Good variety in the products, the only one that I didn’t find very fitting was an exact replica pocket p***y, doesn’t se... See more

Company replied

Rated 4 out of 5 stars

Pink Cherry has great products; there's always great deals. There's a lot of variety; I've been able to find everything I was looking for and discovered new products. The one time I had an issue with... See more

Company replied


Company details

  1. #1 of 5 best companies in Sex Toy Store
  2. #1 of 3 best companies in Erotic Clothing Store
  3. #2 of 4 best companies in Lingerie Store
  4. #2 of 4 best companies in Underwear Store

About PinkCherry Canada

Written by the company

PinkCherry is a Canadian-owned online sexual health and wellness retailer, with an unwavering mission to make sexual wellness more accessible, affordable, and discreet. We're committed to offering you the best deals and prices. Because everyone deserves pleasure. We're committed to providing exceptional customer experiences. If you have any concerns about products or your order, please contact our Customer Service team at cs@pinkcherry.ca

Since 2007, PinkCherry has offered an extensive selection of pleasure products, intimate essentials, and wellness accessories curated for every body. From best-selling toys like vibrators, male masturbators, dildos, lingerie, and couples toys to wellness products like lubricants and kegel tools, our collection contains thousands of options thoughtfully sourced from global brands and innovators.

We believe sexual wellness should feel empowering, not intimidating. That’s why we prioritize body-positive messaging, education, and judgment-free shopping. Whether you’re discovering something new, reconnecting with a partner, or simply treating yourself, we’re here to make the experience seamless from click to delivery. The PinkCherry Rewards loyalty program also rewards you for exploring, while our expert-curated promotions make indulging a little more exciting (and a lot more affordable).

With fast, discreet shipping across Canada for all orders over $59 and a 100% secure checkout experience, PinkCherry Canada is the destination for all things sexual health and pleasure.

Everybody Deserves Pleasure

Written by the company

Discreet Shipping & Billing
We believe your sexual wellness journey is personal. That’s why every order is shipped in completely discreet packaging. A plain brown box with no revealing details on the outside.
Competitive Pricing
Pleasure should be accessible, not exclusive. We’re committed to offering competitive pricing every day, so you can shop with confidence. And if you find a better price elsewhere, our 33-Day Price Match Guarantee has you covered.

Contact info

Save Up to 80% Off Clearance

Discover the best deals on sex toys, vibrators and more on PinkCherry.

4.2

Great

TrustScore 4 out of 5

968 reviews

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Rated 5 out of 5 stars

I love pink cherry

I love pink cherry! All their products and items are reasonably affordable and lots of variety for everyone!

February 26, 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Des,

We're happy to hear that you love our products and variety! It's great to know that you find our items reasonably affordable. Thank you for your positive feedback!

PinkCherry
Customer Service

Rated 5 out of 5 stars

Quick delivery

Quick delivery
Discreet delivery
Great rebates

February 10, 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Guy B,

We're glad you found our delivery quick and discreet, and that you appreciate the rebates. Thank you for your positive feedback!

PinkCherry
Customer Service

Rated 5 out of 5 stars

I returned an item that didn’t meet…

I returned an item that didn’t meet expectations and received an in store credit it did take a bit but I placed another order

February 20, 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Allan Witt,

We appreciate you sharing your experience. We're happy to hear that you placed another order after receiving your in-store credit. Thank you for your patience!

PinkCherry
Customer Service

Rated 5 out of 5 stars

Literally the best Canadian adult toy shop

Pink Cherry is a great resource for adults to play...it's private and confidential and always has the greatest deals, free shipping after $59 and always comes in a non descript package.

February 28, 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Heidi,

We're happy you find our site a great resource for adult products. We appreciate your highlighting our commitment to privacy, deals, and discreet shipping. Thanks for the positive feedback!

PinkCherry
Customer Service

Rated 5 out of 5 stars

good fun

Fast , quick , discrete, good quality, highly effective products .

February 28, 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Anonymous,

We're happy to hear that you found our products fast, effective, and of good quality. We appreciate your positive feedback and are grateful for your review!

PinkCherry
Customer Service

Rated 3 out of 5 stars

The mystery box was pretty predictable

The mystery box was pretty predictable. There was one or two good items (one we really enjoyed), and the rest was maybe okay. We weren’t left with the feeling that we got a great deal. We were more left with the feeling that we found all the items they couldn’t sell, but all together in one box! It was fun unboxing together, but we would definitely not buy again.

February 16, 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

DANIEL DESNOYERS,

We appreciate you sharing your experience. We're sorry the mystery box didn't meet your expectations and that the items felt predictable. Your feedback helps us improve our selections and ensure a better experience for everyone. We'll review our process.

We will reach out to you promptly


PinkCherry
Customer Service

Rated 5 out of 5 stars

Great products

Great products, great prices and fast delivery!

February 28, 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Tiina,

We're happy to hear that you had a great experience with our products, prices, and delivery! Thanks!

PinkCherry
Customer Service

Rated 5 out of 5 stars

Best store

Everything i ordered was quick shipped and if anything was defective they replaced it quick as well

February 28, 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Mkwa,

We're happy to hear that your order was shipped quickly and replacements were handled promptly. We appreciate your positive feedback and are grateful for your support.

PinkCherry
Customer Service

Rated 5 out of 5 stars

Great website

Great website, videos and great descriptions of the items. The e-commerce experience was a breeze and the item arrived in a discreet package very quickly and the item is fantastic and better than I expected! I will purchase w them again for sure

February 16, 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Fiona MacCool,

We're happy to hear that you found our website helpful and the descriptions useful. We're so glad the e-commerce experience was easy, the delivery was quick and discreet, and the item exceeded your expectations. Thank you for your positive feedback; we appreciate it.

PinkCherry
Customer Service

Rated 5 out of 5 stars

You will always Get exactly what you…

You will always Get exactly what you ordered

February 27, 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Penny Dulmage,

We're happy to hear that you get exactly what you ordered. We appreciate your positive feedback and thank you for your time.

PinkCherry
Customer Service

Rated 4 out of 5 stars

Thank you

The products we purchased have really helped to bring back energy and excitement in to our relationship.

December 22, 2025
PinkCherry Canada logo

Reply from PinkCherry Canada

Robyn Witter,

We're happy to hear that our products have positively impacted your relationship, bringing back energy and excitement. Thank you for sharing your experience with us!

PinkCherry
Customer Service

Rated 5 out of 5 stars

Good variety in the box

Good variety in the box. Worth the experiment 😉

February 27, 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Us,

We're happy to hear that you enjoyed the variety in the box! Thank you for trying it; we appreciate your feedback very much.

PinkCherry
Customer Service

Rated 2 out of 5 stars

item gave out after three uses poor…

item gave out after three uses poor design considering price

February 3, 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Doug Gordon,

We appreciate your feedback and are sorry the item failed so quickly. We will review the design. Thank you for bringing this to our attention.

We will be in contact shortly


PinkCherry
Customer Service

Rated 4 out of 5 stars

Great website with lots of options

Great website with lots of options. Easy to navigate. Excellent prices. Fast shipping.

February 1, 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

CA,

We're happy to hear that you found our website easy to navigate and appreciated the many options, excellent prices, and fast shipping. Thank you for your feedback!

PinkCherry
Customer Service

Rated 4 out of 5 stars

Great Canadian company!

Great, Canadian company! Prices that take down that barrier for some people being able to explore and embrace who they are sexually and hopefully have fun while doing it!

February 6, 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

KL,

We're happy to hear that our Canadian company helps people explore their sexuality with our prices. Thank you for your positive feedback; we appreciate it.

PinkCherry
Customer Service

Rated 5 out of 5 stars

Fun times

Exactly does what it meant to do! 💦

February 14, 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Keevan,

We're happy to hear that our product met your expectations! Thank you for your positive feedback; it means a lot to us.

PinkCherry
Customer Service

Rated 4 out of 5 stars

Well good discounts

Well good discounts - only issue was that I accidentally clicked check out before properly typing in the promo… and there was no way to quickly cancel so I could redo it … no phone number for assistance. No way to change the order if I wanted to add something to it real quick. So for the cost of that vibrator I better see the heavens with that orgasm.

February 27, 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Jd,

We appreciate your feedback and are happy you found good discounts. We're sorry the checkout process was difficult and that you couldn't quickly cancel or modify your order. We'll review our system to improve the ordering experience. Thanks for your patience.

PinkCherry
Customer Service

Rated 5 out of 5 stars

Easy path to pleasure, easy way to shop

Excellent selection with very competitive prices. Easy to navigate and order. Shipping is quick and efficient

December 9, 2025
PinkCherry Canada logo

Reply from PinkCherry Canada

Ali,

We're happy to hear that you found our selection excellent and our prices competitive. We're also glad the ordering process and shipping were efficient for you. Thanks for your feedback!

PinkCherry
Customer Service

Rated 5 out of 5 stars

Easy to use website

Easy to use website, with a good amount of info on each product.
Canadian easy shipping.
Good pricing.

January 23, 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

TJ,

We appreciate you sharing your experience! We're happy to hear that you found our website easy to use!

PinkCherry
Customer Service

Rated 5 out of 5 stars

Service is great

February 28, 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

We're happy to hear that you had a good experience with our Service. We appreciate you taking the time to leave us this positive feedback!

PinkCherry
Customer Service

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