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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, most reviewers were let down by their experience overall. Many people found the website and app to be riddled with issues, citing a poor user experience and frequent technical problems like chat getting stuck. Customers also expressed significant dissatisfaction with the prevalence of unauthentic profiles and users engaging in misleading behavior, making it difficult to find genuine connections. The payment system was also a point of contention, with some feeling they had to pay just to discover the site's shortcomings. Some people also felt that the site lacked proper moderation, leading to an abundance of inappropriate content and profiles that did not align with the platform's stated purpose. Reviewers frequently mentioned encountering profiles from foreign countries and individuals who quickly tried to move conversations off the platform or make suspicious financial requests.

What people talk about most

Website

Reviewers highlight negative aspects of the website, expressing significant dissatisfaction. Many customers... See more

User experience

Users describe negative interactions with the user experience. Many reviewers report a high number of fake... See more

Social media

Customers had negative experiences with social media. Many reviewers consistently report that the platform is... See more

Application

Reviewers express significant negative feedback about the app. Many consumers describe it as a "misleading... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report issues related to... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This site is 90% scammers from Africa using stolen photos most of the photos are from porn sites people in the military, models and they are using men photos as well. This site has turned into a soft... See more

Rated 1 out of 5 stars

Very poor user experience. Web app chat gets stuck all the time, iPhone app unavailable. Virtually no check of member profiles - numerous reused or inappropriate photos, verification via ID or e... See more

Rated 1 out of 5 stars

You make a complaint of a real scammer to report them so they don’t fraud others yet pinkcupid supports their side? Their complaint desk is all bots as they respond in one second explaining we can’t r... See more

Rated 1 out of 5 stars

This is the BIGGEST fraud dating app EVER. So many 'likes' from ridiculously younger girls, its creepy! I have similar experience to others. Exchanging messages, move over to Whatsapp, promised a Face... See more


Company details

  1. Dating Service

Information provided by various external sources

PinkCupid is a leading lesbian dating site, helping thousands of lesbian singles find their match. As a large online lesbian community, we are one of the most trusted places for women to connect, fall in love and get to know each other. Whether you're looking for a friend or the love of your life, find them a fun and secure environment on PinkCupid.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible

Terrible. They steal your information and refuse to let you deactivate. Disgusting to prey on women like this!!

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give this minus stars I…

If I could give this minus stars I would. It’s taken me a long time to decide to sign up to a dating app. I thought I signed up for a month but they took for three. Once you pay, which is where you think things get better (they hide literally everything before you pay) you realise this is absolutely NOT a dating site which is for women, it isn’t. No matter what you put into your details, eg: looking for someone close by, the site doesn’t register this at all and you’re contacted by people not in your country. It’s a dreadful site, full of men and fake profiles. They don’t do partial refunds despite me not having properly used it for the two days I’ve been on it, they take more money before they will offer a refund, it’s dreadful all ways round. I sincerely wish I had read the reviews before making a decision to join. Not a good experience in any way.

September 7, 2025
Unprompted review
Rated 1 out of 5 stars

I would give negative stars if I could!

I would give negative stars if I could. I signed up and emailed customer service in less than 24 hours after signing up. I emailed 2 more times and still have not gotten a response back about getting my money back. This app is complete crap. Not only are most of the members fake but I had to reverse image search each profile and do the companies job for them. I had turned in about 35 plus profiles in less than 5 days of using the app. The messaging part does not work properly. You have to constantly get out of it and then back in to review messages. It just scrolls weird and doesn’t go to the top. Even if you set your settings to a mile range you’re still being contacted by everyone around the world. There’s no way to make your profile private from out of state or country. Almost no one fills out their profile. You constantly have scammers contacting you. They have it set that you match because you’re female and lesbian. Apparently, that’s all it takes. This company sucks! Save your money, do not get on this app. You will completely be unsatisfied with the service and the company and the profiles. They are out of Australia so I don’t think BBB can do anything about it. Not sure.

July 22, 2025
Unprompted review
Rated 1 out of 5 stars

This site was truly the worst I’ve ever…

This site was truly the worst I’ve ever seen. The age range and distance definitely did not work. I blocked 90% of the people I came across on this site. I only got to talk to absolutely crazy women. I wish this site on absolutely no one.

July 28, 2025
Unprompted review
Rated 1 out of 5 stars

NOT REAL, Only about MONEY

The site is like any other dating site. You can't interact unless you pay. The women you see don't seem to be real. It's a gimmick to trick women who want to find a companion to enter their credit card number.

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Fake profiles

Fake profiles, scammers, men to name a few! Beautiful young girls reaching out to older women it is absolutely ridiculous and not worth the money

July 4, 2025
Unprompted review
Rated 1 out of 5 stars

Do not purchase a membership

I suggest everyone that is dissatisfied with this site file a complaint with the FTC as I did. I purchased a membership and quickly discovered in two days that EVERYONE on this site is fake!!! I had 45 messages in my in box and when I performed a reverse photo search they all csme back to someone else. I asked for a refund I was told because I used the site so Im not entitled to a refund. They also said they have staff working hard to make sure the site is safe and people are who they say they are. Well I beg to differ! No one on this site is vetted!!

June 21, 2025
Unprompted review
Rated 1 out of 5 stars

Full of scammers

This is an appalling dating site. It is full of fake profiles run by romance scammers trying to screw desperate women out of money. I got involved in talking to a woman and we then moved to Whatsapp but I was very wary - I'm a model and the photos this woman sent me were too curated - model photos not natural photos. Then she asked for money - my reply to her is not printable. I reported her to Whatsapp and Pink and blocked her on both. This site should be banned. Don't bother with it.

June 22, 2025
Unprompted review
Rated 1 out of 5 stars

PinkCupid is horrible!

My experience on PinkCupid is horrible. I have never seen so many fake profiles in my life, and not to mention profiles that are not verified. This site is a disgrace and should be banned from the internet!! "Too many scams".

June 8, 2025
Unprompted review
Rated 1 out of 5 stars

Fake profiles and scammers

Fake profiles and scammers. 1st red flag was getting messages before even finishing setting up your profile. Then 90% of messages are from " people " in other states and I noticed duplicate pictures ( mainly of service members) there were even a few pictures that were of adult entertainers.

I thought I would give someone local a try and after chatting online we switched to WhatsApp ( which is supposed to be legit). Then it quickly turned to the money ask and when I called out the scammer they replied with a photshopped nude Pic of me ( my head and someone else's body) and demanded $700 or they would send it to my Facebook friends!

I said go ahead and promptly reported them to every agency that I could. I blame Pink Cupid for being careless and allowing people like this on the site as well as not protecting the profiles of everyone past and present!!

They should be shut down!@

June 18, 2025
Unprompted review
Rated 1 out of 5 stars

ITS FAKE AND A SCAM DONT GET IT

I saw it advertised on Facebook and thought I'd give it ago , I paid the subscription fee, took ages to set it up. Set preferences and said I'd got lots of messages , emails going of the scale saying I'd loads of likes and messages BUT THEY WAS ALL FROM ABROAD, MAINLY AMERICA. messages was AI copied. I couldn't sort this out ,CUSTOMER SERVICE WAS JUST A LIST OFF HELP TIPS, NO EMAIL,NO LIVE CHAT,NO NUMBER. I quickly cancelled my subscription but was so worried they would still take money I rang my bank up to block them. All this hassle just too meet a nice lady. It's completely put me off all dating sites. please don't listen to good reviews they will be done by them.

June 17, 2025
Unprompted review
Rated 1 out of 5 stars

It's a sham of a website or shall I…

It's a shame of a website or shall I say scam of a website. Its supposed to be for Lesbians approx a quarter of it is men, not men in drag either. Men that keep pestering me. The profiles are fake. Last year I got romance scammed on it by a woman who had a verified profile. I thought I'd give it one more shot this year but regret paying good money. The site is not controlled or monitored properly. Take my advice don't waste your money, go to a gay bar instead at least you know the women that you meet there are real women. This site should be shut down by the TRADING STANDARDS...

June 18, 2025
Unprompted review

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