I absolutely despise DHL shipping and if there is anything I can do to have future orders shipped via almost any other way, I will pay :) my experience with Pink Lily was great. Fast shipping. It’s th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I feel the sizing is way off sometimes with Pink Lily clothing (way too big or too small), but overall I like the products and items. The jewelry boxes are very cute and one will be a gift. The slippe... See more
Company replied
This was my first time doing business with Pink Lily! Such a great experience! Great quality and super cute clothes (excellent variety as well)! Ordering on line was easy and shipping and delivery... See more
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From the moment you land on their site, everything is so easy to browse and beautifully styled. The sizing is spot-on, the quality is always impressive, and I love how quickly my orders ship. Pink Li... See more
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Company details
Written by the company
Picking out the next must have item of the season is easy when Pink Lily is your favorite online boutique. Enjoy free shipping on all orders over $99
Contact info
472 Century St, 42101, Bowling Green, United States
- help@pinklily.com
- pinklily.com
4.4
Excellent
408 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love shopping at Pink Lily
I love shopping at Pink Lily! My orders arrive quickly, customer service is helpful and I love the clothes! I shop Pink Lily all the time and will continue to do so!
June 13, 2025
Unprompted review
Reply from Pink Lily
Thank you so much for the review Jeanna! We appreciate your business and if you ever need anything, please reach out to us at help@pinklily.com
The customer service rep got back to me…
The customer service rep got back to me Very Quickly and it was effortless!
June 13, 2025
Unprompted review
Reply from Pink Lily
Thank you so much for the review Presley! We appreciate your business and if you ever need anything, please reach out to us at help@pinklily.com
I didn’t receive a bill in with the…
I didn’t receive a bill in with the shipment so I had to look it up online .
June 14, 2025
Unprompted review
Reply from Pink Lily
Hey Austin! Please reach out to us at help@pinklily.com with any questions.
One Of My Favorite Places To Shop!
I have ordered from Pink Lily several times, they are one of my favorite places to shop! Every time I have ordered, except for once, my order has always been accurate and I receive my order very fast! The one time my order was incorrect, they fixed it very promptly!!
May 1, 2025
Unprompted review
Reply from Pink Lily
Thanks so much for your feedback and support, Charla! We're so happy we could take care of the issue you did in a timely manner.
Cute clothes that fit!
May 30, 2025
Unprompted review
Reply from Pink Lily
Hey Carri,
We are so glad that you were satisfied with our service! We put great importance on the customer experience and the satisfaction of our customers! Thank you for your review and feedback.
lots of variety and easy returns
May 28, 2025
Unprompted review
Reply from Pink Lily
Thanks so much, Lindsay! We appreciate all of your support.
Love this company
Love this company. There customer service is outstanding and has gone above and beyond every single time.
May 28, 2025
Unprompted review
Reply from Pink Lily
Hi Shyla! Thank you so much for your feedback. We put great importance on our customer service and providing great quality products to our customers.
Always great quality clothes!
May 22, 2025
Unprompted review
Reply from Pink Lily
Hey Hannah! Thank you so much for your positive feedback and continued support of Pink Lily.
Pink lily has made me excited…period it makes me excited and it made me a whole new me and mama.
Pink lily has made me excited for the first time i think ever? To wear clothes, the clothes are cute, trendy, stylish, capsule wardrobe worthy, and overall have made this new mama feel like a whole new person. Tori, Christina mandrell, and many more have gone above and beyond to help make the experience at pink lily amazing. Also editing to add- the shipping back and returns are the easiest thing I’ve ever done and i barely return anything anywhere but pink lily makes it insanely easy!! It’s also free!!!!
May 18, 2025
Unprompted review
Reply from Pink Lily
Thank you so much, Steph!! We appreciate all of your support and are so happy to be able to dress you for all occasions. We love making our customers look and feel beautiful on the outside, just as they are on the inside.
I love shopping at Pink Lily
I love shopping at Pink Lily! There is always something that I can find. My only wish is that more models represented thicker women so we could see the clothes and how they would fit :-)
May 12, 2025
Unprompted review
Reply from Pink Lily
Hey Sara! Thanks so much for your feedback! We are always looking for ways to improve and will take this back to the team.
From the moment you land on their site My Go-To for Effortless Style and Easy Shopping!
From the moment you land on their site, everything is so easy to browse and beautifully styled. The sizing is spot-on, the quality is always impressive, and I love how quickly my orders ship. Pink Lily makes it fun to shop for pieces that feel both trendy and totally wearable. It’s become my go-to for outfits I actually want to wear every day!
April 23, 2025
Unprompted review
Reply from Pink Lily
Hi Allie! Thank you so much for shopping with us. We're so happy we can provide high-quality clothing for every occasion.
Love my items but
I absolutely love your clothing line but I live in Ontario Canada and the shipping charges are ridiculous. I process and ship online orders to the states and my shipping charges are so much cheaper. You should look into different shipping methods to other countries. But I do LOVE the items I have purchased from Pink Lily and suck it up every time I order because I do like my outfits.
April 10, 2025
Unprompted review
Reply from Pink Lily
Hi Andrea! We're so happy you love our clothing! We strive to provide great pieces at a great price to our customers. Please note, we are always looking into improving our shipping methods and speed. If you have any other questions or would like to further discuss, please email help@pinklily.com.
Best,
Reply from Pink Lily
Thank you, Kelly! We appreciate you choosing Pink Lily for your shopping needs.
Loved everything I ordered from Pink…
Loved everything I ordered from Pink Lily! Ordered and had my order within a week!!
April 22, 2025
Unprompted review
Reply from Pink Lily
Thank you, Dana! We're so happy you love our products as much as we do.
Pink Lily is my go to!
Pink Lily is always my go-to for a closet refresh! I love the designs, styles, and color options. I never have to worry about whether or not the clothes are going to fit me because everything is true to size. Delivery is always fast and easy. The pricing is fair! I've been a loyal customer for years!
April 25, 2025
Unprompted review
Reply from Pink Lily
Hey Madeline! Thank you so much for your feedback. We're so happy that we can provide clothing for all your occasions.
I’m genuinely disappointed…
I’m genuinely disappointed in the website. I had high hopes since I see influencers shop here but I received my order and nothing fits. Then I try to return and they want YOU to pay the shipping back because the clothes that are your size don’t fit. On top of me not being able to get my money back they do not have clothes the size I need so now I’m stuck with store credit I can’t use. Do better Pink Lily.
April 21, 2025
Unprompted review
Reply from Pink Lily
Hi Casaundra! We are so sorry the items you purchased did not work for you. We do offer free returns and exchanges on our website. Please email us at help@pinklily.com and we will be happy to further assist you in receiving the free return label.
Best,
Fast shipping and easy exchange
Fast shipping and easy exchange! Top quality items!
January 18, 2025
Unprompted review
Reply from Pink Lily
Thank you so much, Jennifer! We appreciate your choosing us and for your support.
Clothing is always unique and good…
Clothing is always unique and good quality!
April 1, 2025
Unprompted review
Reply from Pink Lily
We're so happy you love our products! We strive to provide the best products at the best prices.
Oviceutstanding Customer Ser
Pink Lily has provided me with excellent customer service! Pink Lily wants to help their customers - providing suggestions and solutions that will keep customers returning.
In one word,in my experience , Pink Lily is "OUTSTANDING"!
March 17, 2025
Unprompted review
Reply from Pink Lily
We love being able to help our customers and provide the best service possible!
Love!
Finding items was so easy and they always have amazing sales on great products. Website and tiktok shop are both so easy to navigate. Love Pink Lily
March 23, 2025
Unprompted review
Reply from Pink Lily
Thanks so much, Cara! We strive to provide the best products at great prices.
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