Pinky Promise london Reviews 

19
•
TrustScore 4.5 out of 5

4.6

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Company details

  1. Children's Party Service

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Bespoke Children's Party Entertainment


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4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

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1-star

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4.6

All reviews

(19)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Fully bespoke, magical 3rd birthday party

Sadaf and her team organised such an elegant and magical 3rd birthday party for my daughter, with bespoke Disney Princess table decorations - lunchboxes - cake, the best Elsa impersonator I’ve come across, and a beautiful build-a-bear table. The children were mesmerised. Sadaf was so easy to deal with; I didn’t even visit on the day to check on the set-up as she so clearly had it in hand. Highly recommend.

September 20, 2026
Unprompted review
Rated 5 out of 5 stars

A Magical Birthday Celebration with…

A Magical Birthday Celebration with Pinky Promise London! 🎉🎨

I just had to share my wonderful experience with Pinky Promise London for my little girl's birthday party! 🌟 This was my third time having them host a celebration for my children, and once again, they exceeded all my expectations.

Sadaf, our host, was nothing short of professional and incredibly attentive. She made the entire process seamless, allowing me to relax and enjoy the day without worrying about a thing. It was such a relief to know that my child's special day was in such capable hands!

This year, we opted for an art-themed party instead of their fabulous slime party, and it was an absolute hit! The kids had a blast unleashing their creativity, and it was heartwarming to see their smiles as they created their masterpieces.

Thank you, Pinky Promise London, for making my daughter's dream birthday party a reality! I can't recommend them enough for anyone looking to create unforgettable memories for their little ones. Here’s to many more celebrations together! 🎈💖
Lila  Bronwyn

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Pinky Promise!

Sadaf and the team at Pinky Promise were fab - she was incredibly sweet with the children and the whole experience, from planning to set up and close down, was seamless and brilliantly executed. Sadaf is a pro and I would absolutely recommend her to anyone looking to host an amazing party for little ones!

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful experience!

My daughter really enjoyed her craft day with Pinky Promise! There was a lot of choice of materials, the set up was so carefully considered too and they were all so engrossed with their project, I was worried they were too quiet! Really lovely. Thank you Sadaf.

February 9, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous

Fabulous! They arrived on time and did everything that was asked of them, they were very professional kind and friendly with the kiddies! The kids had a fabulous time. I would highly recommend their services! Abigail

March 9, 2024
Unprompted review
Rated 5 out of 5 stars

Spa pamper party fun!

Experience was clearly laid out in email and good communication, on the day I was called and hosts arrived on time for their prep. My daughter and her friends aged 8 and 9 years loved the spa pamper party and making their own face masks, nail polish and glitter tattoos and having a truly glam experience with comfy cushions and gorgeous robes! They loved designing their own pencil cases and going glittertastic with designs! Hosts cleaned up and the girls really enjoyed the time with them! Thank you !!

December 4, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience with Pinky Promise and…

Great experience with Pinky Promise and Sadaf .
They were really professional from the booking request until the party .
The set up and the party went so smoothly we could sit back and relax , totally stress free , one of the first time we actually got to enjoy our kid’s party as we knew we could rely on Sadaf .
Also I have to say Sadaf was so nice and patient .
The children all had a great time .

November 12, 2022
Unprompted review
Rated 1 out of 5 stars

Poor service, expensive and doesn’t provide the full service.

If you’re having an event and thinking to book this company, don’t do it. The value for money, service and attitude to smaller event paying customers is absolutely horrendous. I was ignored for weeks and on the day itself, no effort to provide the full service was made. My complaint email and texts were ignored for months and after that, SADAF SADAT blamed me for the event not going the way I wanted and offered £20. She charged me £420 for a rubbish event, she didn’t entertain anyone, left after 40 minutes and then blocked me on social media after I left an honest review. I’m actually so shocked at how she is operating.

The reply below is appalling and once again a total fabrication. I did give you a chance to tell me in the morning, but you said you don’t reply to messages on the day. You’re literally blaming me for the rain and saying that I should have done more! I texted and called you so many times but you weren’t interested and now you’ve blocked me on Facebook as well.

Stay away people!!!

September 7, 2022
Unprompted review
Pinky Promise london logo

Reply from Pinky Promise london

Dear Saima,

Thank you so much for taking the time to write to us. I wanted to let you know how sorry we are that your experience could have been better. If you had any preferences with the timing we would have been happy to accommodate you with our full service if you hadn't requested our staff to finish the entertainment earlier than the booking time due to heavy rain all day and not relocating us to an indoor or covered area instead keeping our staff and children outdoors in the rain at the parking lot to setup and entertain.

We are a mobile Children's Party entertainment company if we were provided with a more suitable area to set up & entertain e.g. indoors or Marquee, then it would have been a better experience for everyone. However, we are happy to hear that you loved the table set-up and the children leaving your event happy.

I hope you will give us another chance so you can get the kind of excellent experience we're known for.

Best regard,

Sadaf
Pinky Promise London

Rated 5 out of 5 stars

Kids were so entertained with the Pinky…

Kids were so entertained with the Pinky Promise staff members providing personal hand to each of them. kids were so proud of their creation. Staff also helped me to look after my guests. Very Patient + Professional

January 10, 2022
Unprompted review
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Reply from Pinky Promise london

Minky, thank you for the great review! We’re so happy you loved your experience and can’t wait to host your party in the near future. Until then, we’re here if you need anything.

Rated 5 out of 5 stars

Absolutely love everything about Pinky…

Absolutely love everything about Pinky Promise London. The children had so much fun during the Build a Teddy Bear Party! The set up looked beautiful, the hosts were delightful and everybody had something positive to say. We’ll be using Pinky Promise London for all our children’s events, they were spectacular! Thank you so much for providing us with such a wonderful day.

September 3, 2021
Unprompted review
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Reply from Pinky Promise london

Thanks for the 5 ⭐️ Review, Nawal! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope to host your party again soon.

Rated 5 out of 5 stars

Spa-Tacular Party Success

Our daughter had a Spa-Tacular Party with Pinky Promise London for her 6th birthday. Sadaf and Frista arrived on time and prepared the room beautifully before the guests arrived. The girls absolutely loved the party and had the best time being pampered! I would highly recommend!

June 28, 2021
Unprompted review
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Reply from Pinky Promise london

Thank you for the kind words! We’re so happy your daughter's Spa party went so smoothly. We’d love to continue providing great service to awesome customers like you. Thanks again!

Rated 5 out of 5 stars

Arts and crafts gem…

Pinky promise just provided my 7 year old girl with a beautiful arts and crafts party! It could not have been prettier! The attention to detail was everywhere! Sadaf was brilliant to deal with from start to finish. Very clear and extremely lovely. I would not hesitate to recommend her and her company and we will use definitely use them again for future birthdays! Very pleased. The children had a lovely time. Thank you Sadaf! X

June 8, 2021
Unprompted review
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Reply from Pinky Promise london

Thanks for the awesome review, Kerry! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We’d love to continue providing great service to awesome customers like you. Thanks again!

Rated 5 out of 5 stars

5th birthday

Had face painter for my daughters 5th birthday! The artist couldn’t have been nicer. She was on time and the communication prior to the event was clear and concise! I will defo book again!

May 25, 2021
Unprompted review
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Reply from Pinky Promise london

Thanks so much for your feedback, Lucy! We’re really glad you enjoyed our face painter, we’ve found it’s a definite customer favourite!

Rated 5 out of 5 stars

Arts and crafts party

Booked an arts and crafts party for my 8 year old. Sadaf was punctual and set everything up beautifully. The girls had a brilliant time and enjoyed the range of craft activities and materials. I would happily book Pinky promise party's again.

May 9, 2021
Unprompted review
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Reply from Pinky Promise london

It warms our hearts to hear such amazing feedback, Claire! Thank you for taking the time to share your experience with us!

Rated 5 out of 5 stars

Amazing customer service and lovely party!!

I cannot emphasise enough how delighted I was with Sadaf and the Pinky Promise party she ran for my daughter. Firstly she was responsive and charming throughout the planning process. Then when half of our boxes didn't arrive due to a Parcelforce error, she drove all the way to Suffolk (!) to drop the rest of the boxes off the night before the party. What an absolute superstar. She also ran such a sweet donut decorating party for us...I have had so much positive feedback from parents. To be honest it is tough missing a second party in lockdown but this made it all so much better. Thank you Sadaf 😊💓

March 21, 2021
Unprompted review
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Reply from Pinky Promise london

Thank you so much, Verity, for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We count ourselves lucky for customers like you. We look forward to hosting your party again in the future!

Sadaf
Pinky Promise London

Rated 5 out of 5 stars

Excellent virtual party for my son's…

Excellent virtual party for my son's 11th birthday. Sadaf was friendly and went out of her way to ensure we had everything we needed. I would highly recommend and will be looking to book again for my daughters birthdays later in the year. Thank you

February 27, 2021
Unprompted review
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Reply from Pinky Promise london

Thank you so much for your kind words, Lisa. We really appreciate you taking the time out to share your experience with us. We’re so happy everyone enjoyed themselves and can’t wait to be hosting your daughter's birthday party.

Team Pinky Promise London

Rated 5 out of 5 stars

What a brilliant party

What a brilliant party! Pinky promise hosted my daughter’s 10th virtual birthday party, she and her friends had a really great time. The booking process was quick and easy and Sadaf was just lovely. Would highly recommend.

February 1, 2021
Unprompted review
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Reply from Pinky Promise london

Thanks for the awesome review, Nicole! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. I really appreciate you taking the time out to share your experience with us.

We look forward to hosting your next party again in the future!

Team
Pinky Promise London

Rated 5 out of 5 stars

We did the build a bear zoom birthday…

We did the build a bear zoom birthday for my daughter's 8th birthday in January during lockdown and she loved it, as did all her friends. They had a lot of fun, cant recommend them highly enough.

January 29, 2021
Unprompted review
Pinky Promise london logo

Reply from Pinky Promise london

Thank you so much for your kind words, Kerry. We really appreciate you taking the time out to share your experience with us. We’re so happy everyone enjoyed themselves and can’t wait to be hosting your next party.

Team
Pinky Promise London

Rated 5 out of 5 stars

Delighted with the party

I contacted Pinky Promise to help me organise a birthday party for my daughter during lockdown. We chose to have a Build-a-Bear themed party via Zoom, and it was lovely! Sadaf was great to work with, from the first time I contacted her, and we were able to work out all the logistics, even with the lockdown restrictions. When we had a small complaint, she immediately apologised and offered to replace the items. She went above and beyond, and I'm glad to say that my daughter and her friends had a lovely party! The toys were very good quality too, and a nice keepsake for them, which is great.

January 24, 2021
Unprompted review
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Reply from Pinky Promise london

Thank you so much Tolulope, for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We count ourselves lucky for customers like you. We look forward to hosting your party again in the future!

Sadaf
Pinky Promise London

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