Pinnacle Learning and Education Reviews 31

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, understanding, and ability to boost confidence, with many highlighting the positive impact tutors have on students' grades and enjoyment of learning. The service is frequently described as excellent, with people appreciating the ease of arranging sessions and the professional, patient, and engaging approach of the tutors. However, some customers were not happy with the online communication platform, finding it difficult to use and to get feedback. Additionally, a few people mentioned concerns regarding former tutors.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the tutors for their... See more

Service

People report positive experiences with service, highlighting the effectiveness and encouraging nature of the... See more

User experience

Customers had positive experiences with the user experience. Many found the platform easy to use for... See more

Based on these reviews

Rated 5 out of 5 stars

My daughter worked with Pinnacle for one hour a week for just under 6 months and her English grade improved from a 3 to a 5. The team were accommodating in the run up to exams in allowing lessons to... See more

Rated 5 out of 5 stars

My year 11 daughter had very low confidence in her exam subjects, especially maths. She also suffers with extreme anxiety. However, with the help of Lillie her confidence built not just with her maths... See more

Rated 5 out of 5 stars

I cannot recommend the team at Pinacle enough. My daughter hated maths and was struggling to get a pass in her GCSE’s. Her tutor Lilly was excellent at understanding her weaknesses and made the sessio... See more

Rated 5 out of 5 stars

We chose Naomi and Angeline for our daughter's tuition. Very clear communication from the start, the staff are so helpful and the tutors have boosted my daughters confidence massively, she has a gener... See more


Company details

  1. Private Tutor
  2. Education Center

Written by the company

Bespoke, qualified teacher lead tuition, focused on exam preparation, confidence boosting, and to give students empowerment over their studies. We offer 1-on-1 tuition, small focused class tuition and home schooling via our PLE online academy. We offer tuition for KS3 to A-Level in England and Wales, and National 5 to Advanced higher in Scotland.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31 reviews

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Rated 5 out of 5 stars

We would like to say a big thank you to…

We would like to say a big thank you to Pinnacle Learning, especially my son’s tutor Flynn, for the incredible support they provided during his maths resit. Maths had always been a difficult subject for my son, and after not passing the first time, his confidence was very low.
Flynn was patient, supportive, and explained everything clearly, making maths much easier for my son to understand. He focused on the areas my son struggled with most and helped build both his skills and confidence.
Thanks to Flynn’s dedication and the excellent support from Pinnacle Learning, my son successfully passed his maths resit. We are extremely grateful and would highly recommend Pinnacle Learning to anyone looking for effective and encouraging maths tuition.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you to Adam at pinnacle

Thank you to Adam at pinnacle, your guidance was invaluable.
we chose Lillie as she could "get" my son who is autistic with a mix of everything else. Michael came away from his sessions far more confident. This alone was amazing, thank you lillie. we shall await his exam results in january.
Thank you and merry christmas 🎄 x

November 10, 2025
Rated 5 out of 5 stars

Great success with Pinnacle

Both of my kids have had great success with Pinnacle tutors.
Adam helped my daughter get As for Biology Nat 5 & Higher.
With Flynn’s help my son got As for his Nat 5 Maths & Physics.
I’d most definitely recommend Pinnacle.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Revised Review

I reviewed pinnacle home tutors earlier and wrote a negative review which I take back. The review was for h**ps://pinnaclehometutorsdotcom/ which is based out of India. I apologize for not checking the correct website.

July 3, 2025
Unprompted review
Pinnacle Learning and Education logo

Reply from Pinnacle Learning and Education

Hello, thank you for taking the time to revise your review. Our company name is synonymous with others so the mix up is very easy.

All the best,

Adam O'Connor
Managing director
Pinnacle Learning and Education

Rated 5 out of 5 stars

My daughter was currently on a grade 3…

My daughter was currently on a grade 3 in her last mock maths paper. I decided to get her a online tutor to help help her to get a pass grade (4) in her GCSE exam.
She achieved this after just 6 online sessions with Lillie, who was super supportive, calm and always there to help if she had any questions after each session had ended.

My daughter said without Lillie's tutoring she doesn't think she would have got the 4 she needed to pass her GCSE maths. She gained so much confidence from the sessions and started to believe in herself.

Thank you Lillie (pinnacle learning)

We would highly recommend.

August 26, 2025
Rated 5 out of 5 stars

My daughter had struggled to pass Gcse…

My daughter had struggled to pass Gcse maths, however with the amazing time and dedication with your recommended tutor she achieved her grade in 2 month! We are so grateful that she was matched to the perfect tutor to accommodate her needs. Thank you

August 25, 2025
Rated 5 out of 5 stars

My grandson increased his grade in gcse…

My grandson increased his grade in gcse English from 3 to 6

He was also studying at 6th form college but lacked confidence or enthusiasm. I believe a weekly session with Naomi and the Easter course made a big difference to his result

It was quick and easy to arrange (and rearrange) sessions through the accessible, helpful and friendly office staff

My only criticism is I didn’t enjoy the weird online communication platform and found it difficult to get feedback but that might be because I’m a grandma

I am so glad I had pinnacle to help us through this worrying time

August 25, 2025
Pinnacle Learning and Education logo

Reply from Pinnacle Learning and Education

Hi there Helen,

Thank you very much for taking the time to review us. Leo made significant progress, and we are all delighted for him. I'm sure he will do very well in his ongoing studies, as he clearly demonstrated the ability to work hard with enthusiasm.

We have reflected on the way tutors communicate with students, and relatives, and so have introduced a whole new platform, with an easy to use secure app for direct communication. This is already in use.

Best wishes to you, leo and the family for the future.

Adam O'Connor

Rated 5 out of 5 stars

Lilly Rocks…

My granddaughter was struggling in maths, and whilst maths is never going to be her strongest area, and it didn't help that the math's teacher at her school was constantly getting it wrong, receiving support from Lilly, was the best gift I could have my granddaughter. As she has passed all her GCSEs including maths. Thank you Lilly - you made it make sense and for that we will always be grateful.

August 21, 2025
Pinnacle Learning and Education logo

Reply from Pinnacle Learning and Education

Hey there Brenda,

Thank you so much for taking the time to review us. I know from feedback that your granddaughter really enjoyed lessons with Lillie, and we are all delighted for your granddaughter.

Thanks again for putting faith in us to help your granddaughter suceed and best of luck for the future to you all.

Adam O'Connor

Rated 5 out of 5 stars

2 grades in 6 months 👍

My daughter worked with Pinnacle for one hour a week for just under 6 months and her English grade improved from a 3 to a 5.
The team were accommodating in the run up to exams in allowing lessons to be booked the night before each exam which really helped. They also offered additional optional holiday sessions which were a great booster.
There are more cost effective options out there but you pay for what you get. Proven results that open doors to the next chapters.

August 21, 2025
Rated 5 out of 5 stars

Excellent support !

We needed maths and science tutoring for my grandson, he was trending to 2/3. He needs 4 to get onto the college course. We used Flynn and had about 10 sessions.
Flynn was excellent and really made a difference to his confidence and approach to his exams. Easy to schedule sessions, great feedback on his progress and the platform is easy to use. Highly recommend. Many thanks.

June 18, 2025
Rated 5 out of 5 stars

I thoroughly recommend Pinnacle

I thoroughly recommend Pinnacle. I contacted them approximately 6 weeks before exams as my son was struggling to achieve the required pass in practice exams at school. The specialist I spoke with recommended Flynn who is a mathematical whizz with a proven history of quickly improving grades. Flynn has been an excellent tutor match for my son. His ability to break down complicated equations and mathematical processes into easy to understand stages made a huge difference in my son’s mathematical confidence and assessment grades at school. His teacher noticed a difference in his grades within 2 sessions of tutoring.
Pinnacles session booking process is simple to use. The MS Teams based platform for the tutoring is easy to use & really convenient. Tutoring sessions are recorded, which is great for quick recaps before next session, plus as exam prep.
Thanks again Flynn and Pinnacle.

June 18, 2025
Rated 5 out of 5 stars

Amazing difference. I have my happy child back.

My year 11 daughter had very low confidence in her exam subjects, especially maths. She also suffers with extreme anxiety. However, with the help of Lillie her confidence built not just with her maths but carried across all her other exams as well. She now feels happy with how she has done and is not stressing whilst awaiting her exam results. Lillie was kind and understanding of Erin’s situation and really has made the most amazing difference. I wouldn’t ever recommend anyone else. Thank you

June 13, 2025
Rated 5 out of 5 stars

Pinnacle is the best choice

We chose Naomi and Angeline for our daughter's tuition. Very clear communication from the start, the staff are so helpful and the tutors have boosted my daughters confidence massively, she has a general enjoyment for learning now. I can't thank Pinnacle enough, she is now predicted grade 8's from grade 4's. We will return for my daughter's A-levels.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

tutoring

Had a short amount of time until my GCSEs and managed to learn a lot in that time because of the tutoring, I especially improved on my English and history as I didn’t know much when I started and now I’m a lot more confident with them! My English tutor is an icon as well

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

GCSE maths

We had Lillie as a maths tutor for my daughter. She made learning fun and my daughter actually enjoyed the extra tuition which
made her much more confident. Pinnacle were always available for help and are a very professional and caring company. Highly recommended.

May 28, 2025
Rated 5 out of 5 stars

Highly recommended!!

I cannot recommend the team at Pinacle enough. My daughter hated maths and was struggling to get a pass in her GCSE’s. Her tutor Lilly was excellent at understanding her weaknesses and made the sessions fun and engaging. My daughter now goes into her exams full of confidence and well prepared. She learnt more in 2 months via Pinacle than 5 years at school. Thanks for all your help Lilly!!

May 27, 2025
Rated 5 out of 5 stars

professional

I am so impressed with Adam who has been so helpful and supportive helping us to find a suitable tutor. Definitely recommend this company to everyone.

May 13, 2025
Unprompted review

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