Pinpoint Payments has been an invaluable partner for our business. Their expertise in merchant account solutions, chargeback alerts, and RDR management is outstanding. Sharminy and the entire team con... See more
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Champions doing champion stuff over there! I have personally & professionally used & been boned by a few & professionally worked with tons of merchant services, and PinPoint Payments is AWESOME! they... See more
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My contact person Amy Hess is super nice and prompt to my concern. She made the entire process with smooth experience although there was little hiccups by another rep. There were lots of confusion on... See more
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Accepting credit cards can be an asset but a headache for business owners. The whole process is confusing but not with this company. When I need help and I call Amy she's always thorough, patient and... See more
Company details
About Pinpoint Payments
Written by the company
Not Just A Payment Processor. We're Your Payment Partner.
Tired of getting lost in the fine print? We keep it simple. Pinpoint delivers real savings, real support, and real results. While others charge more and do less, we do the opposite—cutting costs, eliminating stress, and actually showing up when you need us.
✅ Real Support From Real Humans in the US
✅ Full Transparency with No Hidden Fees
✅ Friction-Free Setup To Avoid Disruptions
✅ Quick, Easy, and Simple Approval Process
Worried about switching providers? Don’t be.
We make the transition friction free, so you can run your business and we’ll handle the rest. Thousands of businesses nationwide trust Pinpoint because we do what others won’t: show up, follow through, and keep things simple.
Pinpoint Payments
Written by the company
- Your Business. Your Payments. Your Success.
- We provide more than just payment processing—we equip businesses with the tools they need to grow.
- Merchant Services
- Secure, seamless credit card processing for every business type.
- Point of Sale (POS) Solutions
- Smart, modern and easy to use POS systems built for efficiency.
- Hardware & Equipment
- Smart, reliable, credit card terminals for every business type
- Need working capital?
- Our Business Funding options help keep cash flow strong.
- Struggling with disputes?
- Our Chargeback Management platform helps prevent, reduce, and fight chargebacks—protecting your hard-earned revenue.
- Everything you need. One trusted partner. Let’s build a smarter payment solution for your business.
Fast Approvals.
Start Accepting Credit Card Payments Today.
Pinpoint offers superior customer service serving thousands of businesses around the world.
Contact info
1111 Lincoln Road, Suite 500, 33139, Miami, United States
- (888) 370-9596
- sales@pinpointpayments.com
- pinpointpayments.com
Payment Processing - Simplied
4.9
Excellent
98 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Our situation was handled quickly and…
Our situation was handled quickly and with ease when we called in.
March 7, 2025
Reply from Pinpoint Payments
Thanks, Brian! Happy to hear this :)
Outstanding, Professional and Immediate services.
Pinpoint is attentive and professional to our company's needs. Their Staff is supportive and go over and above for us their customers. Always available by telephone and/or email. Thank you.
March 4, 2025
Unprompted review
Reply from Pinpoint Payments
Thank you so much for your kind words! We truly appreciate your trust in Pinpoint and are grateful for the opportunity to support your business. Our team is always here to go above and beyond to ensure you have the best experience possible. If you ever need anything, don’t hesitate to reach out. We look forward to continuing to serve you!
One of the Best Merchant Company in US
January 27, 2025
Reply from Pinpoint Payments
Thank you for your kind words! We're thrilled to hear you had a great experience with us. Your satisfaction is our top priority, and we truly appreciate your support.
Always a pleasure to work with the…
Always a pleasure to work with the Pinpoint team. Very professional and knowledgeable. Highly recommend them to anyone in need of payment processing.
December 31, 2024
Reply from Pinpoint Payments
Thank you for such thoughtful words. We’re thrilled you’re happy with our processing solutions!
Outstanding and Fast Customer Support!
Pinpoint delivers outstanding and fast customer support! Their team is professional, responsive, and always ready to assist with effective solutions, making every experience seamless and satisfying.
October 14, 2024
Reply from Pinpoint Payments
Hi Diego, your kind words just made our team's day! Thank you for trusting us with your chargeback management services over all these years!!
professional and effective service
excellent, personal service, efficient, knowledgeable
always helpful with problem solving
September 5, 2024
Reply from Pinpoint Payments
We’re beyond grateful for your feedback, Dr. Bennett. It’s customers like you who inspire us to keep doing what we do!
Thankful
Amy is an expert in the industry and has the best payment solutions with all the intention to offer an unforgettable and best experience to her customers.
August 9, 2024
Reply from Pinpoint Payments
Hi Daniel, thank you so much for your kind words! It means a lot to us that you took the time to share your experience with Amy! She is a beast and WE are lucky to have her to help folks like YOU!
Amy Hess
Amy is always incredibly helpful and takes time to walk me through all of my questions. She is amazing!
July 19, 2024
Reply from Pinpoint Payments
Thank you so much for the review! We love Amy and are happy to hear your positive experience!!
I do not get my deposits the next day
I do not get my deposits the next day, every other cc processor I have had does next day payments. I’ve set back my settlements to earlier in the day, still doesn’t come till 2 days after
July 1, 2024
Reply from Pinpoint Payments
Hi Brenda, we are sorry to hear this. However it seems this was resolved quickly after this review based on the feedback from our team. Please let us know if there are any other issues and we'd be happy to get them resolved!
Edward is very help and goes above and…
Edward is very help and goes above and beyond to ensure all your needs are met. His customer service skills are top notch. Highly recommended!
April 30, 2024
Unprompted review
Responsive and helpful with inquiries!
April 30, 2024
Unprompted review
Amy from Pinpoint Payments consistently…
Amy from Pinpoint Payments consistently delivers exceptional support to merchants, setting a gold standard in customer service. Her dedication and expertise ensure that merchants receive prompt assistance and guidance whenever needed. Whether it's troubleshooting technical issues or providing tailored solutions, Amy goes above and beyond to meet merchants' needs. Her professionalism and proactive approach foster trust and confidence among merchants, making them feel valued and supported. Overall, Amy's commitment to excellence makes her an invaluable asset to Pinpoint Payments and a trusted ally for merchants navigating the world of payment processing.
April 23, 2024
Unprompted review
Reply from Pinpoint Payments
Thank you for your amazing review, Edward! Our goal is to always exceed expectations and it sounds like we may have came pretty darn close here! Very much appreciated.
Amy is fantastic
Amy is fantastic! Super helpful and always treated as a priority. Couldn’t ask for better service!
March 8, 2024
Unprompted review
Reply from Pinpoint Payments
Thank you! It’s feedback like yours that reminds us why we love what we do.
With 30+ years being in business and…
With 30+ years being in business and dealing with many different merchant processor companies I have to say that my experience with Pinpoint was outstanding. My contact person, Amy, was highly professional and went way beyond in setting up my 3 different accounts. She was aware of my busy time schedule and did everything needed so that I literally only had to plug in the terminals at the end.
Thanks again Amy, great job!
January 23, 2024
Unprompted review
Reply from Pinpoint Payments
Hi Andrew, your review brought a smile to our WHOLE team. We’re lucky to have customers like you and employees like her!! Thank you again
Reply from Pinpoint Payments
We’re so happy you had a great experience! We’re here anytime you need us—thank you for your trust.
Business today is all about trust and…
Business today is all about trust and loyalty!! When you work with AMY at PinPoint Payments, you cannot ask for more!! She is professional and cares about your merchant services needs and requests! She is a top notch true professional. No merchant is to small or to big for her to take on. She makes sure that you are happy too!
January 9, 2024
Unprompted review
Reply from Pinpoint Payments
Hi Jennifer, your review means everything to us—thank you for being a part of our journey!
Mark shannon put the new system in and…
Mark shannon put the new system in and it was a very easy process. Very easy to get in contact with and very helpful when I have questions. Definitely will be giving my business to him.
December 21, 2023
Unprompted review
Reply from Pinpoint Payments
Thanks, Antonio! We’re so glad we could make your experience a great one
Highly Recommend Pinpoint Payments
Accepting credit cards can be an asset but a headache for business owners. The whole process is confusing but not with this company. When I need help and I call Amy she's always thorough, patient and understanding plus she always calls back to do a follow up to make sure I'm on track. If you are a business owner and want a credit card company that has your back then I'd recommend Pinpoint Payments
December 8, 2023
Unprompted review
Love the team always a pleasure to work…
Love the team always a pleasure to work with experienced professionals.
December 6, 2023
Amy was so so helpful!
Amy was so so helpful!! Spent tons of time making sure I understood the process.
October 31, 2023
Unprompted review
Reply from Pinpoint Payments
Thanks for the amazing feedback, Adena! You’ve officially made our day brighter.
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