pinsandaces.com Reviews 34

A variety of products with quick response to orders.

I had the pleasure of working with Thomas. He’s very polite and helped me with my issues. My post office had torn the package and attempted to tape it up after a few items had already fallen out. Pins and Aces did not have to do anything, yet they did. 100% would recommend and return for future purchases.

Worked with Peter, great guy, very helpful. nice to actually talk to someone on the phone that speaks and understands what I'm looking for. I'll be buying more items then first expected:)

Love the head-covers. Unfortunately a driver head-cover was shipped instead of the fairway wood. Customer service was very quick to respond and over the top in correcting the error. This will keep me coming back.

Great company, got back quick to my emails and even my comments on videos. One of the best gold brands out there ready to get my shipment in and order some more stuff in the future.

Great communication and on point. Also very timely in responding. Thanks

The team at pins and aces are the best. Great products and even faster customer service. Will buy many more apparel pieces from them.

The person(Thomas) was very polite and helpful. Just overall helpful.

Excellent customer service — they quickly fixed my pickup mistake and arranged shipping.
Smooth process and great communication, highly recommend!

Wonderful customer service!!! They would get back to me right away. I haven't gotten that kind of service in a long time. I highly recommend buying from them. I can't wait to get the driver cover for my son! Thank you!!!

It took less than a couple hours to have a response and my question answered. Couldn’t have been better.

Customer service was very quick and professional.

Very quick response to the issue i had. Thanks so much for taking care of it. It’s things like this that reassure me you guys are the best! Thanks.

Very helpful. Was having trouble getting my label with the link but the csa just sent it to me.

Thomas is great for customer service
Very prompt in taking care of questions.
Thank You Thomas

Quick response with follow up when my order was shipped separately. Love the product and quick delivery.

I had an awesome experience with Pins & Aces customer service.

I ran into an issue with my golf bag where the zipper failed after a few months, which was frustrating, especially playing up here in the PNW where the weather can be rough. I reached out to their team and they responded quickly, professionally, and made the entire warranty process incredibly easy.

What really stood out was how willing they were to work with me to find a smooth solution. The communication was clear, helpful, and genuinely customer-focused the entire time.

It’s rare to find a company that stands behind their product like this and actually makes you feel taken care of. Because of this experience, I’ll definitely continue buying from Pins & Aces and recommending them to others.

Great product, even better service.

Quick to assist, didn’t point blame or make me feel uncomfortable with a mistake I made. Impeccable customer service.

Pins and aces is a a+++++++ company. Great products. Great customer service.