Pioneer Europe Reviews 20

TrustScore 2 out of 5

2.1

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Company details

  1. Software Company

Information provided by various external sources

Air conditioner sales, service and annual maintenance


Contact info

2.1

Poor

TrustScore 2 out of 5

20 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Payoneer support DOES NOT WORK on…

Payoneer support DOES NOT WORK on weekends!!! Scammers are charging a large amount and I can't do anything! I immediately froze the card, but it didn't work. This is not a company for honest people - it's a feeding ground for scammers. I think we need to file a class action lawsuit against Payoneer - so that this company pays all the victims - and ceases to exist, because it has no right to.

January 3, 2026
Unprompted review
Rated 1 out of 5 stars

I have a pioneer in car navigation unit…

Have a pioneer in car navigation unit that developed a fault. It is a fault well known by Pioneer but they will not repair the item. Apparently the whole PCB control board is not repairable and has to be replaced at a cost of £175 plus vat. I won't be buying anything Pioneer again! I think trading standards should investigate this.

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

The support sucks

The support sucks, especially Swedish support, responds so slowly and doesn't want to help...
The product itself Pioneer sph da160dab is very cheap but unreliable, with few updates.

After 1 year, the stereo hangs and restarts with a white screen, on bluetooth or android auto. No update for this....

otherwise functional. Never again pioneer, Cheap too much on sph da160dab components...

Avoid pioneer if you want a better stereo that works.

Thanks for the waste of money PIONEER!

November 24, 2022
Unprompted review
Rated 1 out of 5 stars

Customer support scam

Like many who bought one of their car stereos with Smart Sync I woke up one day to find Pioneer had ‘updated’ their app rendering my stereo useless, totally different to what I’d purchased and in some instances illegal to operate ( see all the reviews in the App Store ). Pioneer ‘customer support’ consists of a firmware link that actually leads you to an advert for a new stereo, an answer machine, ‘no reply’ emails and instructions on how I should get a PC, use Windows, download an update to a usb stick and ..... well the advice stops there. Pioneer won’t help Halfords so Halfords won’t help me. Trading Standards haven’t yet caught up with technology so it’s a write off. It seems these days a tech company can make something they sold you redundant and your only option is to buy a new one.

January 20, 2021
Unprompted review
Rated 1 out of 5 stars

Scamming customers

An awful company that does not follow basic laws to protect consumers from rouge traders.

This company deliberately provides a support site that does not provide sufficient enough information, so that simple updates can be completed successfully. Therefore causing an issue that cannot be resolved. The sole purpose of this is basically just a scam. Contacting support provides no helpful advice only you being pushed towards paying them to fix the issue THEY caused.

Customer service is appalling and it is clear Pioneer support is just to create work and increase revenue from scamming customers.

May 14, 2020
Unprompted review
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