Pipers Removals Ltd Reviews 96

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Pipers Throughout the whole process Paul and his team provided a friendly, supportive and professional service. From the initial survey when advice and guidance was provided, to the actual move day,... See more

Company replied

Rated 5 out of 5 stars

A great team with good communication and flexibility. They were all very hard-working, never complained, and open to ideas. They came overprepared for the job and brought additional packaging and rugs... See more

Company replied

Rated 5 out of 5 stars

Pipers were recommended to us for our recent house move. Paul, Sadiq & another charming man (I am so sorry his name has escaped my memory) did the most amazing job. Highly professional, polite & cal... See more

Company replied

Rated 5 out of 5 stars

Very happy with Pipers Removals. The guys were efficient but still careful with our stuff. Very helpful and polite even though we weren't 100% organised. I was hesitant when booking as all pa... See more

Company replied

Company details

  1. Moving and Storage Service
  2. Garbage Collection Service
  3. House Clearance Service

Written by the company

Pipers Removals are a trusted and professional removals company based in Northwood Hills, near Harrow. We are proud of the reputation we’ve accumulated, as we are known for being a reliable and efficient house removals company. Our dedicated team is highly-skilled and will guide you through the entire process to ensure a stress-free and organised move. No job is too big or too small for our expert team, we can accommodate your move no matter what the requirements. Our Goods in Transit and Public Liability insurances will ensure that you and your personal belongings are fully protected throughout the process. We pride ourselves on providing quality services that will help you reach your new home with ease.


Contact info

4.9

Excellent

TrustScore 5 out of 5

96 reviews

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Rated 5 out of 5 stars

We’ve found pipers searching online and…

We’ve found pipers searching online and since the first call they were amazing. Paul explained the process, sent us the quotation, was really flexible with dates when we couldn’t confirm straight away. We moved from a 2 bedroom flat (7th floor) to a 3bed flat (9th floor) and they helped us door to door. Also, they took care of our delicate things. I 100% recommended them.

April 20, 2022
Unprompted review
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Reply from Pipers Removals Ltd

Thank you once more for trusting us with your move, Melissa ❤️ Hope to work with you again in the future!

Rated 5 out of 5 stars

Paul and his team.

Paul and his team arrived timely and well prepared. The job was done swiftly by a large, well managed and happy team (more important than it sounds during a challenging day).
The furnitures were not protected during the transport, which scared me a bit, but nothing was damaged..
Thanks a lot.

March 31, 2022
Unprompted review
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Reply from Pipers Removals Ltd

Thanks for the great review! For your 4 bed detached house local move we used a team of 7 men, 4 van loads and a piano removal specialist to finish the move within 7 hours. We all work well as a large team as we have years of experience working together in 2-7 teams.

We split this move into smaller teams, so 1 guy will dismantle, another will pack the crockery and the remainder pack the van with garage units. We sent off 3 men and a van with the garage units leaving 4 men to pack the other vans before their return.

During transit, we use cardboard to prevent rubbing / scratches, blankets and strap where necessary. We use boxes to prevent movement, bubble wrap glass and pack the van to prevent damage to items. We boxed all your crockery and fragile items a couple days before and some on the day and re-assembled the beds. Each move is planned beforehand. On the day of the move we make small adjustments depending on the details. For example, we used 4 guys to carry a sofa above the fence because it didn't fit through the door!

We enjoyed this job very much and you guys were super helpful, tagging the delicates and designating which rooms the boxes and furniture would go.

Thanks again!
Paul

Rated 5 out of 5 stars

Excellent service

This was a last minute contract due to our previously booked mover letting us down. Piper were super efficient, came when they said they would, so no hanging around; they kept us informed as to progress - we wrre moving 250 miles or so- and the unloading was done quickly and efficiently.
Highly recommended.

March 21, 2022
Unprompted review
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Reply from Pipers Removals Ltd

Thanks for the review! Yes, this was a last minute booking which we were happy to accommodate. We sent an extra guy to help speed up just the loading as we had a long way to travel! We unload as quick as possible but always careful not to touch doors and walls!

Thanks for the snacks and sandwiches and showing us the fuel station and way to the motorway as our return journey was 4 hours!

Rated 5 out of 5 stars

Long Distance removal. Recommended.

Paul and his team moved us the 550 miles from London to North of Scotland and I would not hesitate in recommending him and his team. The van was packed efficiently such that no breakages occurred, he arrived to load exactly on time and was pleasant and efficient to deal with, all for an agreeable price. There was one hiccup, however Paul kept us informed fully throughout. Recommended.

February 4, 2022
Unprompted review
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Reply from Pipers Removals Ltd

Thanks so much for leaving us a review Ali, we were more than happy to help you with the start of a new chapter😊Hope everything is going well in Scotland!

Rated 5 out of 5 stars

Excellent service.Great value for money

Excellent service.....Great value for money and very professional.
Paul and his team came around after doing another job earlier in the day. The job required moving my furniture and items from one flat to another. The job was completed in time and the disassembly and reassembly of the furniture happened smoothly.
In terms of things which could have been done differently.....maybe a bit more realistic time of arrival. I had to wait for a couple of hours. I appreciate that there was another job before, for which the completion time was a bit difficult to predict....but my suggestion would be to add a bit of contingency when communicating any ETA.
Overall, would highly recommend and will use them again in the future, should I require another move

December 25, 2021
Unprompted review
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Reply from Pipers Removals Ltd

Hi Salman, thanks for your constructive review. As a result of your feedback, we over estimate the time taken of the first job and add a buffer between jobs. We also tell the customer we have another job after and ask for as much information as possible to uncover possible bottlenecks. I believe we sent you an ETA whilst loading? Now we have a process in place to send ETA's during loading, unloading and departure. Once again, thanks for your feedback and Happy New Year!

Rated 5 out of 5 stars

A great service from Paul and his…

A great service from Paul and his friendly and helpful team. Moving day wasn't as stressful as it could have been; they were efficient and careful with items, dismantled and reassembled beds with care and generally provided a high level service for a fair price.

December 21, 2021
Unprompted review
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Reply from Pipers Removals Ltd

That's great to hear, Sonia, happy we could help ease your move! 😊 Thanks for the review!

Rated 5 out of 5 stars

Piper's removals did a great job for us…

Piper's removals did a great job for us moving from a second floor/third floor to another second floor which must have been a difficult job. They were helpful, efficient and it was a very fair price.
I would recommend them highly.
Thank you

December 6, 2021
Unprompted review
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Reply from Pipers Removals Ltd

Thanks so much for the review and for recommending us, Jocelyn! 😊 Happy to help you in the future if you need us!

Rated 5 out of 5 stars

Paul and team are amazing

Transparent and reasonable pricing, on time and very hard working. Paul got our move done quickly and made sure our belongings arrived safely. Couldn't be more helpful and made the whole experience stress free. I will definitely use these guys again and thoroughly recommend.

November 28, 2021
Unprompted review
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Reply from Pipers Removals Ltd

Thanks for taking the time to share your feedback, bud, glad we could help you ease your move! Please, get in touch if we can help you in the future. 😊

Rated 5 out of 5 stars

Would recommend Paul if you want a…

Would recommend Paul if you want a smooth removal! He was prompt, professional and friendly. His prices are fair and is very flexible around your requests!

November 25, 2021
Unprompted review
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Reply from Pipers Removals Ltd

Much appreciated, Jamie! Thank you for using our services, hope to work with you again in the future 😊

Rated 5 out of 5 stars

Would highly recommend Pipers Removals…

From start to finish Paul and his team were fantastic. Communication was on point and they got everything packed up, on the van and from London to Devon in one piece and took great care in doing so! Organised, polite, and REALLY hard working, I would highly recommend this company to anyone needing a removal team.

Reasonable quote - and honest and upfront about what needed to be done. Much better than some big companies I received home visits and quotes from.

Paul was always on hand to answer my many questions, really above and beyond the level of service I would expect from a removals company.

Made my move so much less stressful and accommodated my many requests with ease!

Honestly, HUGE thank you to Paul and his team : )

November 24, 2021
Unprompted review
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Reply from Pipers Removals Ltd

Thanks Lucie for this glowing detailed review! It was a pleasure to carry out your move and I hope all is well and you guys are enjoying the countryside :)

Rated 5 out of 5 stars

Would definitely recommend

Would definitely recommend. Communication was great. Very professional

November 24, 2021
Unprompted review
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Reply from Pipers Removals Ltd

Thanks for the review and for recommending us 😊

Rated 5 out of 5 stars

The service I received was excellent

The service I received was excellent, perfect, ten out of ten. They worked at the weekend at no extra charge. They were careful and efficient, friendly and helpful. Paul was very caring and genuine which I appreciate very much.
All in all excellent and have no problem recommending Pipers as you will be in very good hands throughout a stressful move

November 24, 2021
Unprompted review
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Reply from Pipers Removals Ltd

That's very kind of you, Carole, thanks so much for the detailed review😊Glad to be of help!

Rated 5 out of 5 stars

An excellent job!

Paul’s team did an excellent job with our move. Everything was done efficiently. They were punctual, hard working and very friendly and helped the day go by quicker.
Paul had previously helped us take items to the dump which saved me a lot than hiring a skip.
Would highly recommend.

October 25, 2021
Unprompted review
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Reply from Pipers Removals Ltd

Thank you for using our services and leaving such kind feedback, bud! We’re glad we could help again, if you need us in the future, just get in touch😊

Rated 5 out of 5 stars

Paul and his team were super efficient…

Paul and his team were super efficient and careful with my items. They made sure the items are securely fastened in the van and they were careful when carrying them to the destination.

October 9, 2021
Unprompted review
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Reply from Pipers Removals Ltd

Thanks for that, Dina! Really pleased that you were happy with the service! If you need assistance in the future, just give is a shout 😊

Rated 5 out of 5 stars

Excellent Service

Paul and the team were excellent throughout, worked quickly and carefully despite the fact they were emptying a flat up two flights of stairs! Would highly recommend

September 29, 2021
Unprompted review
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Reply from Pipers Removals Ltd

Thanks for taking the time to share your feedback, Ben! Please, get in touch if we can help you in the future. 😊

Rated 5 out of 5 stars

Moving day

Paul and his team recently helped us to move house and everything went very smoothly. He was very transparent in terms of timing and pricing (which was very competitive) for the job, and kept in contact to make sure we were happy. Paul and his team were so professional on the day and even helped to dismantle and reassemble furniture. Wouldn’t hesitate to recommend and will definitely be using them again in the future!

September 27, 2021
Unprompted review
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Reply from Pipers Removals Ltd

Much appreciated, Katie, thanks for the kind words! Hope to work with you again in the future 😊

Rated 5 out of 5 stars

Excellent Removal Company

Absolutely excellent Removal company. Everything was discussed beforehand, very organised & methodical. I could say I would use them again, but I love my new home I never want to move. This wasn't a local move, it was further afield, all perfect, went very smoothly. Would recommend very highly. A very happy moved customer 😊

September 26, 2021
Unprompted review
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Reply from Pipers Removals Ltd

Thank you for trusting us with your move, bud, and for leaving such nice feedback ❤️ Hope to work with you again in the future!

Rated 5 out of 5 stars

Professional and efficient service from the get-go.

Professional and efficient service from the get-go. I contacted a bunch of removal services from a comparison site but Paul was the only one who took the time to send a text and follow up with a call to introduce himself. The level of care from the beginning was really important to me as I’d never used a removal service before. I wanted to move from my one bedroom flat back to my parents’ house temporarily and Piper’s Removals were on time, quick and friendly. I knew my possessions were in good hands, which made my day go smoother and the whole process easier. They helpfully move my furniture into my parents’ house and even helped to move specific furniture to different rooms, which they didn’t have to do. My elderly parents were very grateful. I can’t wait to use them when I move into my new place, and would highly recommend them to anyone looking for a reasonably-priced, quick and professional service. I was truly impressed!

August 17, 2021
Unprompted review
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Reply from Pipers Removals Ltd

That's awesome to read! Thanks so much for taking the time to leave us your kind feedback, buddy❤️ We'll be more than happy to assist you again in the future, just give us a shout 😊

Rated 5 out of 5 stars

Fantastic Service & Staff

I have recently used Pipers to move from a one bed flat. I arranged an intial date for moving with Paul although I needed some flexibility due to my moving date not being 100%. Paul was really undertsanding and offered the flexibility that I needed. The prices were really transparent and really competitive so was very happy. On the moving day the two guys who came to do the move were fantastic, Marcus and Callum were down to earth and friendly and knew exactly what they were doing and packed everything up quickly and safely and the same at the other end when unloading.

I was so happy with the service that I rebooked Pipers a couple of weeks later to do another van load of removals of items I had in storage. This time I had Lloyd and Paul do the job and again both fantastic. I couldn't be happier with the service and care that was taken with all my items. I have already recommended them to people and will continue to do so when I know someone is after movers. Thank you.

July 6, 2021
Unprompted review
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Reply from Pipers Removals Ltd

Massive thanks for the kind and detailed review, James, really appreciate it! ❤️I'll make sure it's been passed on to the guys too. If you need help in the future, please get in touch and we'll be happy to assist you again!

Rated 5 out of 5 stars

The magician packers

The magician packers, we moved from a one bed flat and had a surprising amount of stuff to take, however Paul got it all in with his excellent packing skills. The team on the day were great and had a good sense of humour which made the day super easy. 100% recommend to anyone!!

July 6, 2021
Unprompted review
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Reply from Pipers Removals Ltd

Haa that's a great comment, Sarah! We might steal it for our branding😃 Thanks so much for trusting us with your move! If you need help in the future, please get in touch❤️

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