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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many customers reported issues with product quality, such as bottles being less than half full or products having reduced strength compared to previous orders. Several people also experienced significant problems with their orders, including items not arriving, being delivered to the wrong address, or receiving incorrect products. Delivery services were frequently criticized for being slow, expensive, and unreliable, with some customers waiting weeks for their parcels or having them returned to the sender. Conversely, some people were satisfied with the product quality, finding items to be high-quality, fresh, and effective. A few other people also felt that the prices were good, especially for international orders, and appreciated the fast delivery they occasionally experienced. However, some customers also noted concerns about receiving unsolicited communications after ordering, such as spam calls and emails.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and consistency. While many customers express... See more

Order

Clients share ambiguous opinions on order experiences. Many customers express frustration with issues like... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers praise fast delivery, with... See more

Price

Customers had ambiguous experiences with price. Many reviewers found prices to be great, with some noting... See more

Quality

Consumers find quality to be ambiguous. While some customers praise the high quality, great prices, and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Ordered Organic Chlorella/Spirulina supplements; 2 Bottles; 500 tablets each. The tablets are about the size of half an aspirin tablet. Both bottles TOGETHER do NOT make a full bottle. Each bottle... See more

Rated 2 out of 5 stars

Ordered items on 27 aug with shipping 6-10 days shipped 28 arrived in uk on 3rd and everything stalled asked customer services for help told i picked a long delivery of 14-20 days and to wait which wa... See more

Rated 2 out of 5 stars

The company has literally taken 80% of the goods previously shipped to Australia away. They claim shipping restrictions to Australia but after checking customs, non of the items are actually restricte... See more

Rated 1 out of 5 stars

I needed to order a supplement i used regularly but spotted a change on psrt of the label of half the strength of the previous order. While the measurements in FU strength stayed the same in small... See more


2.4

Poor

TrustScore 2.5 out of 5

2K reviews

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Rated 2 out of 5 stars

Not great

I've used the sublingual melatonin and capsule melatonin with ashwagandha and they've done absolutely nothing for my sleep cycle or aiding me getting to sleep.

I suspect that this might not be legit melatonin but possible 5-htp which hasn't worked for me either; I've used a different brand of melatonin gummies at 5mg a gummy and bad better sleep than taking 50mg of piping rocks melatonin

May 7, 2024
Unprompted review
Rated 1 out of 5 stars

My full name and email have been leaked,

My full name and email have been leaked, the information security companies announced. I haven't bought anything, just compared prices. I don't think I've even thought about buying.
(I had to send this review with a second email.

May 3, 2024
Unprompted review
Rated 1 out of 5 stars

YOUR DATA IS NOT SAFE!

YOUR DATA IS NOT SAFE!

My data has been leaked on the dark web. If you care about privacy, DO NOT enter any personal details on their website!

Instead of taking responsibility for their security they decided to allow the data to be leaked onto the dark web. Horrible decision making by management. As a private person I am furious that this has been allowed to happen.

May 3, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE UNLESS YOU WANT YOUR INFO ON THE DARK WEB

I’ve used this site before without problems until recently. Unbeknownst to me, pipingrock had been and STILL IS subject to a data breach, apparently due to a hack by “shopifyguy”.

I ordered my vitamins last night and received an email from my internet security provider saying that my email address, name and home address have been put on the dark web and the source is pipingrock.

What makes this more confusing, is after a quick google search, I found that the data breach apparently occurred around the 25th April, so why was the site still not secure on 2nd May? And why did Pipingrock choose to do nothing about it? No notifications to customers, no blocking off transactions, no site closure for security measures…nothing.

May 2, 2024
Unprompted review
Rated 1 out of 5 stars

No Good Just like Horbaach vitamins

Just like Horbaach vitamins
PIPING ROCK
Has arrived with 2 different shapes and 2 different color pills in their suppleness as well. I STOPPED using them and started using Horbaach and just as bad. NOT ONE AGENCY is monitoring this 25 Billion dollar industry. Who knows what's in what we are spending thousands in our household on these vitamins and supplements?

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service Good products

I just have to say after reading all of these reviews. I have been a customer of Piping Rock for at least 10 years and have never had a bad experience! Though seldom if there was a problem with my order it was immediately fixed!
Also I have been happy with their vitamins and essential oils.

April 29, 2024
Unprompted review
Rated 1 out of 5 stars

Hacked, f*** you!

Once, two and a half years ago I ordered some "health pills".
And now april 2024, I am hacked!
Thank you for your service !
Just delete non-active customers after a year, f*** you piping rock !

April 29, 2024
Unprompted review
Rated 1 out of 5 stars

Piping Rock site is not safe

Piping Rock site is not safe.
Mijn account and and another 2.103.100 accounts it's been pwend in the Piping rock data breach.
Telefonnumber, adres, ip adres , name ...
Breach: Piping Rock
Date of breach: 24 Apr 2024
Number of accounts: 2,103,100
Compromised data: Email addresses, Names, Phone numbers, Physical addresses
Description: In April 2024, 2.1M email addresses from the online health products store Piping Rock were publicly posted to a popular hacking forum. The data also included names, phone numbers and physical addresses. The account posting the data had previously posted multiple other data breaches which all appear to have been obtained from the Shopify service used

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

green lipped mussel for shingles relief

I ran across green lipped mussel years ago, then lost my source and found Piping Rock- Always carry some with me when I run across people who are aching- and they have great results in about 20 minutes. Well, I got shingles years ago that frequently flare up with nerve pain- last week I decided to try the green lipped mussel-
Wow, I am sorry I didn't try it years ago, Thank you for carrying the new Zealand form.

April 22, 2024
Unprompted review
Rated 1 out of 5 stars

Clueless Company

I ordered a item and they sent me something completely different! It took 11 different emails to try and explain what they did!
Despite sending photos of the item they still didn't get it!
Never again, will I ordered from this company!
They are clueless!

March 30, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible experience with shipment

This is my last email to them, it is up to you to understand the context:

Are you kidding me? Do you want me to show you my house ownership document signed by a notary that shows the EXACT same address that I provided to you? What address issue are they talking about?

Should I showcase you have many times I received parcel from DHL with the same address? I don't care how you deal with it but give me my full refund.

I paid the money to you and expect it from you. I don't care if you make a profit out of it or not. Your partner made a mistake and you deal with. I won't

March 30, 2024
Unprompted review
Rated 4 out of 5 stars

Piping Rock I read the terrible comments with…

I read the terrible comments with dismay as I've been dealing with Piping Rock for a decade now without a single Problem and I find their products top class. I have a problem with both my knees being bone on bone so I'm in pain all the time and I was taking Oz Turmeric/Curcumin capsules without relief but on changing to the Piping Rock product the relief was almost immediate. The Australian capsules were use- less. I don't doubt the others comments which makes me think Piping Rock should be doing a better Job of Customer Service.

March 22, 2024
Unprompted review

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