Pipitea Reviews 

I got an extremely quick response with advice on what to do. I thought I had not received my package and my husband had picked it up without my knowledge. Tessa was quick to respond and Salman made a referral right away. They were very helpful.

Maria offered exceptional customer service, and the product is great.

Nabeel worked with me in settling my confusion I had with wanting a one time order and my apparently choosing a subscription, which I did not know I had chosen. The website was confusing to me in all that I had to click on.
She was so kind and helpful in straightening out my order and ver understanding in what I wanted when I first placed my order. Thank you Nabeel, for all your help and understanding.
Jeanne Chaloner

Esther was quick with responses and solved my issue with mutaul agreement. Thank you Esther you were Great!

Pipi Hibiscus Tea is extraordinary. Tangy in taste, it provides various health benefits for the kidneys, blood pressure, energy and more!
The company is doing its best. Marketing the product in Facebook is a must see. Customer service is exceptional. They honored my Buy 1 Get 1 request when it did not seem possible. The team, especially JESSICA, focused on my needs and made my request right. Thank you!

I decided to cancel the subscription for the PiPi Tea and found it very easy to do. Kim was very helpful in this process. I enjoy the tea but I like to order it when needed.

I appreciate Nabeel's prompt response to my request.

I thought they originally overcharged me but Raffy from customer support made it all good. I haven’t received my tea yet but expect it in a few days. It’s great to deal with a company that has real humans in customer support

Beware.
Be very careful about “subscriptions” verbiage on their ordering site! Simply put, a non -subscription order is
most difficult to execute and their follow up emails will state that you are now a subscriber.
Their “customer service” is not responsive - I have copies of the 5 requests I had to send prior to their team finally “understanding” my intent and request. And it was not unintentional on their part I feel. Please beware. A company who has a quality product does not, in any way, need to disrespect and upsell prospective customers-they let their product speak for itself. So what does my experience say about Pipitea??!!

I am very happy with the support I received from Maria. She was professional, through, and polite. I would highly recommend your product based on my experience with Maria.

I am still drinking my Hibiscus tea. Not every day, but I purchased three bags and they will be used up completely. I only use one package of Stevia in my large mug of Hibiscus tea. I am used to the bitter taste now. I even drank it during out hot Texas weather.
I tell people about Hibiscus tea whenever I can - and if they listen. I don't need any right now, but i will be purchasing more of this tea from your company in the future. I only drink tea, water and some tomato juice, no soda at all.

I communicated with Vernz from PiPi Tea on October 27, 2026. I did not want to be signing up for a Subscription for PiPi Tea and only wanted to reorder this tea when I was starting to run out. Vernz reassured me that I was not on a Subscription plan since I had unchecked the box when ordering. I also had a question on Senior Citizen Discount which Vernz told me there currently is no Senior Citizens Discount at this time. Vernz was very kind, reassuring, and wonderful at Customer Service. I greatly appreciated Vernz kindness and help! Thank you Vernz and PiPi Tea! Sincerely, Linda

Five stars is for John getting my order resolved; not my experience with ordering on line. My experience with Pipitea didn't start off good. I unknowingly signed up for auto-ship and their website was confusing and when I called didn't get help.
Thank you, John.

As far as their tea, the hibiscus irritated the IBS I struggle with and can not drink it. I bought 3 bags to take advantage of their discount and have an unopened bag and 2 opened bags. They're giving me a partial refund. Personally I think their teas are too expensive.

It’s not often that you work with a customer service department that they answer you almost immediately. John did just that! I cant wait to get my tea. If the customer service is this good, i know the tea will be wonderful.

I had an issue with my order. Two orders were submitted on the same day. And I was charged twice. I reached out to Customer Service (John) explained my situation and within an hour, John resolved my problem. Thanks again, Cindy

Uzezi with Pipi Tea was a great help in taking care of an issue I had with my order #2304924. Very promptly addressed all my concerns and had everything sorted out in less than 10 minutes. Very professional service all around. Much appreciated.

Instant communication (Angie & Jacy) regarding receipt of tea, how to brew it best, & how to contact with any questions. I’ve only had the tea for a few days, but already can feel the bloat reduction and the energy increase! This is a really good company! The rarity of that (we are in bad times as a country now) together with the quality of the product is a win, win for me! I’d recommend this tea to everyone!

I recently placed my first order with PiPi Tea, and although I have not yet received my tea, I am already impressed with the company's personal approach to customer service.

As someone who understands the dedication and commitment required to build a successful small business, I especially appreciate the thoughtful message from Sam, the founder. His passion for his product, attention to customers, and genuine desire to build trust are refreshing.

My ordering experience was positive, and I look forward to enjoying my first cup of PiPi Tea!

It's always a pleasure to support a small business that makes its customers feel valued from the very beginning. Wishing Sam and the PiPi Tea team continued growth and success!

Just ordered their product. Easy to do. Now to see when it comes.

There was a misunderstanding on my part when ordering the PiPi tea so I reached out to them. Immediately, they responded to my concerns and explained what had happened. After giving me a couple choices to resolve the situation, everything was settled to my liking. All in a matter of maybe an hour! Thank you to Kim for showing her care and amazing customer service. I wish all places had customer service like Kim's and others, it's unheard of these days! I really appreciate your help!