Pirate Ship Reviews 1,251

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent pricing, often noting significant savings compared to other shipping options and even direct carrier rates. Many people highlight the outstanding customer service, describing it as responsive, helpful, and quick to resolve issues. The platform's ease of use and intuitive interface are also frequently mentioned, making the shipping process efficient and straightforward for consumers. However, some customers expressed dissatisfaction with the limited shipping options, specifically mentioning the absence of FedEx and, in some cases, a lack of more affordable USPS ground services for certain items. A few people also felt that the company's branding was distracting during problem resolution.

What people talk about most

Price

People report positive experiences with price, often highlighting significant savings compared to direct... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the platform for making... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, good, and... See more

Customer service

Consumers find customer service to be a highlight, consistently praising its speed, helpfulness, and... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the platform's ease of use and... See more

Based on these reviews

Rated 5 out of 5 stars

I've been using Pirateship for a few years now, mostly for online sales. Their rates are great & almost always beat eBay pricing. I've also compared them to their competition & other than a few other... See more

Rated 5 out of 5 stars

Had a huge cost increase from UPS which I disputed and got resolved. Pirate Ship support was instrumental in assisting me with the refund. They don’t have a phone option but their online support is fa... See more

Rated 5 out of 5 stars

I've been using pirateship for over 4 years and haven't looked back. My ups and fedex accounts have remained untouched. I love the ease of use and confidence in knowing that I'm getting the best price... See more

Rated 5 out of 5 stars

PirateShip is a great tool for vendors. I can sell on any platform and use PirateShip to get wholesale pricing. It integrates with my Etsy and EBay stores and I use it when I have local customers who... See more


Company details

  1. Software Company
  2. Shipping and Mailing Service
  3. Shipping Service

About Pirate Ship

Written by the company

Pirate Ship is a web-based shipping software solution that helps small businesses, e-commerce sellers, and independent entrepreneurs purchase and print discounted USPS and UPS shipping labels — no monthly fees, no hidden costs, and no treasure buried in the fine print.

As a shipping label platform, Pirate Ship gives users access to pre-negotiated carrier discounts on services including USPS Priority Mail, Ground Advantage, First-Class Package, and UPS Ground and UPS Ground Saver - as well as expedited services. Labels can be created individually, in bulk batches, or imported through e-commerce integrations, — built for businesses shipping anywhere from a few packages per week to hundreds per day. The platform is free to use — customers only pay the cost of postage.

Key features and capabilities:

  • Discounted shipping rates — Access to deeply discounted USPS and UPS rates with no markup, monthly fee, or minimum volume requirement — just the lowest rates, straight from the plank
  • E-commerce integrations — Connects with Shopify, eBay, Square, WooCommerce, and other platforms to import orders automatically
  • Batch label creation — Print multiple shipping labels at once via spreadsheet upload or synced integrations, so even the biggest hauls ship without a headache
  • Package tracking — Built-in tracking for all shipments with status updates accessible from the dashboard
  • International shipping — Support for customs forms and international label creation across USPS and UPS international services
  • Shipping insurance — Optional third-party insurance available for shipments at the time of label purchase

The platform requires no technical setup and operates on a pay-per-label model. When customers need help, a real human support crew is available via live chat and email — ready to lend a hook — because ARRrrr, we make shipping fun! 🏴‍☠️

Our values reflect who we ARRrrr

Written by the company

Be fair 😉
Accessible to everyone, so no one’s left out.
Be nice 😍
Empathy, humanity, and humor go a long way.
Be real 😊
Be reliable and back up the pirate talk.

Contact info

Save up to 87% off USPS® & UPS® rates

We’ve saved shippers tons of treasure since 2014 🏴‍☠️

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 2% of negative reviews

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Rated 5 out of 5 stars

Pirate Ship is the best

Pirate Ship is the best. I have save a ton of money when shipping items, be it to family, friends or customers. I like the option of choosing which carrier I want. I have been using Pirate Ship for many years and have not had one single issue. I will continue using Pirate Ship.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Best company I have found!

Best company I have found in all ways... price... simplicity of use... easy to correct your screw ups when you accidentally do 2 labels instead of one... almost always immediate refunds... they are the Best!!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Above and Bewyond!

My business has used Pirate Ship for several years, and we could not be happier with them. I have had several occasions where I required assistance, and Pirate Ship has not failed me yet -- regardless of the inconvenience of the hour. Not long ago I was having difficulty with an integration, and I made the mistake of trying to fix the problem myself. Bad decision! I lost the integration and sought help from the Pirates. They said they could not repair the issue. Several hours later they contacted me and revealed that they were able to work around my issue. And solved the integration problem. That solution has saved me hours of work. Thank you Pirate Ship!

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great value for small businesses or personal use

Pirateship is fantastic for small businesses or even just personal use. Best thing is that it’s free to use - no subscription or monthly fees. You just create a free account and buy your shipping labels. It integrates with Etsy and eBay easily. Those are the two I use, but they have other integrations as well. I save profiles for my commonly used package sizes and weights and it’s surprisingly good at estimating based on the order details what presets to use. Most of the time the system auto selects the correct package preset and I just have to confirm. It’s also quick and easy to switch or update the selection. You get commercial rates for domestic services, and they also have great prices for their Simple Export Rate to Canada. They also have excellent customer service that has been very responsive the couple of times I had to contact them with questions. They have easy systems for creating return labels or issuing refunds. They have easy add-one for insurance and other services. I have been using Pirateship for maybe 5 years and it just keeps getting better. Every time I see someone at the post office using the kiosk or waiting in line at the post office or UPS store to mail a package I want to tell them to use Pirateship instead! You save so much time and money!!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Pirate Ship is totally free and saves a…

Pirate Ship is totally free and saves a ton of money over USPS and UPS prices. No subscription fee like the previous one I was with and that company was down almost as much as it was up and running. I've had very little down time with Pirate Ship and their customer service is 2nd to none!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using Pirate Ship for the…McPherson College Bulldog Store

I’ve been using Pirate Ship for the past two years, and it has consistently been a great experience. The platform is simple to navigate, the pricing is excellent, and any small issues I’ve run into have been resolved quickly and professionally. One of my favorite features is how seamlessly it integrates with my online store—having customer shipping addresses automatically imported makes fulfilling orders so much easier. Overall, Pirate Ship has been a reliable, efficient tool for my business, and I’m very happy with it.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Recommend

Excellent and easy way to ship your things. Best and most affordable shipping company. Highly recommended

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Transformative, intuitive, powerful, easy

We've been using Pirate Ship since 2018, and it literally transformed how we shipped physical media to our clients.

Our OLD way involved bringing dozens or hundreds of packages to the post office with labels on them, figuring out stamp amounts and applying the stamps there -- very inefficient.

Now, we're able to re-use saved packaging settings, bulk-import mailing addresses from spreadsheets, print professional-looking labels with CUSTOM TEXT on them, print all the postage on our home office printer and even track progress using their one-stop interface.

I can't think of a single thing I'd change -- the Pirate Ship platform is *fantastic*

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Pirate Ship Is My Go To For Mailing And Shipping

I have used Pirate Ship for years and cannot give enough accolades to them regarding how amazing they are as a mailing platform. For personal use and business use..hands-down they far exceed the bar for having an easy to use interface, quick support, and options for mailing and shipping both domestically and internationally. I don't know why anyone would use any other company.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve used Pirate Ship for about 5+ years…Just Great

I’ve used Pirate Ship for about 5+ years now and I've probably told over 100 people already how great they are! They've saved me over $10,000 already which is insane. Their website is super simple to use and the customer service is incredibly responsive and helpful, topped with a great sense of humor! Stop throwing your money away and getting taken advantage of by going in person to the post office or UPS. All you need is a scale, a printer for labels and a tape measure for your package sizes. What are you waiting for? Do It!

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Pirate Ship Saves Shipping Costs

Pirate Ships customer service is much better that UPS's customer service. Pirate Ships international rates are very good. We could not ship internationally if we had to charge UPS's standard international shipping rates. I highly recommend using Pirate Ship to reduce the cost of shipping packages.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Many benefits!

Simple interface, good rates, prompt and helpful online customer service are all great.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use! That’s the best part of pirate Ship. You check rates before purchasing too. I’d say the only thing that I wish could be a little better is that I wish they would make the dimensions for smallest packages a little smaller instead of the 4 x 6 as minimum

April 10, 2026
Unprompted review

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