www.piscifun.com Reviews 561

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting the excellent build and solid performance of the reels and rods. Many appreciate the great value, noting that the company offers top-quality items at reasonable prices, making them a popular choice for various fishing needs. The delivery service is frequently mentioned as fast and reliable, with products arriving on time and well-packaged, ensuring items are in top shape upon arrival. However, some customers experienced issues with shipping, including delayed deliveries or receiving incorrect items, and a few reported that products arrived broken or with assembly defects. A small portion of people also felt that certain reel components, like the handle grip or drag clicker, could be improved for better user experience.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, performance, and value... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the excellent... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and efficient... See more

Price

Clients share positive opinions on price, consistently highlighting that the products offer excellent value... See more

User experience

Customers consistently note positive experiences with user experience, particularly praising the smoothness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a second Alijoz 400 within a few weeks in preparation for next year’s King Salmon season on Salmon River. I liked the first one so well I couldn’t wait to get a second. The key features that ca... See more

Rated 5 out of 5 stars

I've bought several reels and a couple rods and I like both items very lightweight, received them on time. Only had one issue with shipping that was due to a reel being withheld at the port I guess. T... See more

Rated 5 out of 5 stars

This company will take care of you, forget what people say about where its from or who owns what, the customer service is top notch and beats any company in the states. The only drawback is they may t... See more

Rated 5 out of 5 stars

Viper x spinning reel delivered on time as promised. Smooth as silk catching 20-21 inch bass without a problem . Impressed with the build quality from a Daiwa/ Shimano diehard. Salt water spinning nex... See more


Company details

  1. Fishing Store
  2. Hobby Store

Written by the company

Piscifun was founded by fishing experts who are dedicated to manufacturing and designing high quality, affordable fishing products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

561 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent communication

Piscifun immediately and favorably responded to our request, thereby potentially sparing us much inconvenience, which we greatly appreciate. Thank you, Piscifun.

September 27, 2025
Rated 3 out of 5 stars

Reels are great, instructions are poor…

Purchase and quality of these electric reels is amazing. Unfortunately, the instructions provided are seriously lacking. I reached out to customer service and their response was not helpful. The Krackin reel has several YouTube user videos that are helpful, the AlantiX reel does not. Spooling the reel can be frustrating. The reels fish very nicely. I have four of each type and look forward to fishing with them this year in some challenging conditions.

September 27, 2025
www.piscifun.com logo

Reply from www.piscifun.com

Dear Customer,

Thank you for taking the time to share your detailed experience with our electric fishing reels. We're delighted to hear that you're satisfied with the product quality and their performance during fishing. At the same time, we sincerely appreciate you pointing out the shortcomings in the instructions and customer support. Your feedback is invaluable in helping us continuously improve our products and services.

We apologize for the difficulties you encountered while attempting to spool the AlantiX reel and that our initial customer service response failed to provide an effective solution. We are committed to ensuring every customer can use our products smoothly.

If you are still experiencing issues with spooling the AlantiX reel, we would be very happy to provide you with one-on-one assistance. Please feel free to contact us directly at [cs@piscifun.com]. Our team will provide you with detailed step-by-step guidance or video demonstrations to ensure the issue is resolved.

We will also carefully consider your suggestions to further improve our product instructions and customer service processes, striving to provide a clearer and more convenient experience for all users.

Thank you again for your support and understanding. We hope these reels will help you tackle various challenges in the upcoming fishing season and bring you a enjoyable fishing experience!

Wishing you great fishing days!

Rated 3 out of 5 stars

It doesn't seem as smooth as some my…

It doesn't seem as smooth as some my others.

September 27, 2025
www.piscifun.com logo

Reply from www.piscifun.com

Dear Ruben,

Thank you for taking the time to leave your feedback. We're sorry to hear that your experience with the reel hasn't been as smooth as you'd hoped.

We take all feedback seriously and are committed to ensuring your complete satisfaction. To better understand and address the issue you've described, we have already reached out to you directly via the email associated with your account.

Could you please check your inbox (and spam/junk folder, just in case) for our message? A response from you will help us identify the cause and work towards a swift resolution.

We look forward to assisting you and getting this sorted out for you as quickly as possible.

Rated 5 out of 5 stars

Good reel

Fast shipping, good product at a very reasonable price. Got some casts out and seems as good as my Abu G.

September 24, 2025
Rated 5 out of 5 stars

Best Rod and Reels

One of the best Rod I’ve ever got. The reels are smooth and beautiful… importantly, the unbelievable discount I got on these reels and Rod.

September 23, 2025

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