Training aspect was fine. Trainers were quite supportive. But don't expect any proof you actually completed the course you chose. Be ready to pay high prices for a course with nothing to show for it.... See more
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See what reviewers are saying
I can’t thank Pitman Training Peterborough enough for the support they have given me throughout my journey and career change. Completing the Office Manager Diploma was a turning point for me. The t... See more
I did a medical administration course and passed. Don’t get me wrong I nearly quit as I found it difficult to do medical terminology. I had a bit of a breakdown but Hazia from the Cardiff branch was... See more
Company replied
After 2 years finally my case arrived in Court . Anyway Pitman training didn’t want to give information about a payment made in my name by HCPS training Watford. Practically never made and never start... See more
3.7
Average
123 reviews
Replied to 77% of negative reviews
Typically replies within 1 month
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Great Training and Value for Money
I Completed the excel courses offered by Pitman Training and found the courses to be very professional and provided great content. Both Gemma and David at the Nottingham Branch were knowledgeable and experienced and the training sessions were engaging and interactive. The course content was well-structured and easy to follow, and the trainers were always available to answer any questions I had.
Overall, I would highly recommend this training company to anyone looking for professional training with great content. The trainers are experts in their field and are committed to helping their students succeed. If you’re looking to improve your skills and knowledge, this is the company for you!
December 12, 2023
Unprompted review
Reply from Pitman Training
Dear Mark,
Thank you so much for your kind review. We will be sure to pass on your positive comments to Gemma, David and the team at Nottingham.
We are delighted that you had a positive experience studying with Pitman Training.
We wish you every success with your future career endeavours. You know where we are should you need our support again.
Kind Regards,
Pitman Training
Following up on your response
Following up on your response.
I asked was there a cooling off period from the course, the answer I was given was no, because the course was sent out.
When I completed InDesign and Photoshop I was offered a partial refund. This was useless to me as I would not have got any kind of qualification at the end of the course. l would have lost alot of money, at that stage I had no choice but to continue.
Don't tell me I was offered a refund, like you offered to reimburse everything to me for this useless Course. This is not the case at all.
A friend of mine told me recently, that a while back he was in contact with Pitman about your Adobe course, apparently he was given the same amazing speech you gave me at the start.
Please do not take me as a fool.
September 5, 2023
Unprompted review
Pitman Training Sheffield
I attended my RO5 Exam 18th December 2023, this is the second time I have attended at Sheffield and I thought the service was again very professional. Made me feel at ease everything was explained clearly and staff were very helpful and accommodating
December 18, 2023
Unprompted review
Reply from Pitman Training
Dear Craig,
Thank you for your kind review.
We are so pleased that you had a positive experience taking your exams with us.
We are always here to support your exam and study needs.
Good luck with all of your career endeavours!
Kind Regards,
Pitman Training
Been here today for an exam
Been here today for an exam. The lady was lovely and welcoming. Offered me a drink when I arrived. Clearly explained the process and was on hand if needed. Clean and modern office.
November 24, 2023
Unprompted review
exam invigilator
I went here today for my exam this morning and the invigilator was amazing, put me at ease, was really friendly and even made me a cup of tea. Can’t praise him enough.
November 17, 2023
Unprompted review
Reply from Pitman Training
Dear Jodie,
Thank you for your kind review.
We are so pleased that you had a positive experience taking your exams with us.
We are always here to support your exam and study needs.
Good luck with all of your career endeavours!
Kind Regards,
Pitman Training
Liars
I don't recommend spending your money or time for Pitman - their reviews are manipulative and not related to the truth.
September 27, 2023
Unprompted review
Pitman Training (Edinburgh)
Thank you to Pitman Training (Edinburgh) for making me feel so welcome and relaxed at my AAT exam today. Excellent customer service.
September 25, 2023
Unprompted review
Reply from Pitman Training
Hi Lorraine,
Thank you for your lovely review of Pitman Training Edinburgh. We will certainly pass your kind comments onto the team.
Fingers crossed for your AAT exam results, and the best of luck with your future career endeavours.
We are always here to help.
Kind Regards,
Pitman Training
Pitman Training Sheffield
I recently sat my AAT Synoptic Exam on Thursday morning and i couldn't recommended a better place to sit an exam. It was very friendly and welcoming and and a nice bright environment to sit the exam. But i would also say this is thanks to the 2 ladies in the reception area - I remember one was called Kristina and i forgot the other ladies name but both was amazing and helped me so much
September 14, 2023
Unprompted review
Reply from Pitman Training
Hi Sophie,
Thank you for your positive review.
We are so pleased to hear that you had a good experience in our Pitman Training Centre.
We will pass on your kind comments to Kristina and the team.
Good luck with all of your future endeavours.
Kind Regards,
Pitman Training
Do not waste your money
Do not waste your money! I am months in and have had countless problems . I could not log in and found that Brighton is shut for 2 weeks . I struggled 2 weeks after that till the last emailed showed my DOB was wrong . HQ change my email causing 2 accounts and me having to resubmit by retyping my 1 st assessment on the other account. Now on my day off ready for 2nd assessment its locked . I cant do it and they shut Mondays. Text books have many mistakes and contradictory answers to online .
July 31, 2023
Unprompted review
Reply from Pitman Training
Dear Nicky,
We are sorry that you have had a negative experience.
Please accept our apologies for some of the shortcomings.
Following our own investigations, we realise that some mistakes, although very unintentional, were made, and this did affect your learning experience. Again we are sorry for this. We know that these mistakes were then rectified for you to be able to continue with your learning.
The Manager for Pitman Training Brighton was on holiday during the early stages of your enrolment and this did not help to get matters resolved in a timely manner as were left short-staffed. This was very unfortunate. Again, we apologise.
These sorts of errors, mentioned above, are extremely rare occurrences, but in your case, they all happened at the same time. We are very regretful about this as we strive to deliver an excellent experience and service to all of our students.
The Diploma that you are studying is one of, if not the most challenging Diploma in our range; the Diploma in Accounting AAT Level-4. We certainly want to support you as much as we possibly can to successfully complete your Diploma. As well as the team in Pitman Training Brighton, we also provide expert 'Finance & Accounting' Tutors to support you through your study journey.
Nicky, all we ask is that you please give us a second chance. The unfortunate comedy of errors that occurred during the initial weeks following your enrolment are unprecedented. These mistakes almost never occur like this.
Please re-engage with us and we will do our utmost to support you all the way and help you to successfully complete your Diploma with us.
We would encourage you to call Joy Renshaw, the Manager for Pitman Training Brighton on 01273 220229. She will help to get everything back on track.
Kind Regards,
Pitman Training
Disappointing
After several weeks of trying to get the Birmingham branch to answer their telephone, I finally contacted another branch who kindly said they would pass my details onto the Birmingham branch and would be sent an email containing information about the 3 courses i intended to take. I have more chance of speaking to Elvis than what I have with this branch. I find it ironic that Pitman teach secretarial courses when their own staff cannot carry out basic admin tasks such as answering the telephone and emailing. Have given up on this company before even starting a course -Disappointing
July 6, 2023
Unprompted review
Reply from Pitman Training
Dear Maria
We would like to offer our sincerest apologies for the lack of response to your recent enquiry. It was an oversight on our part, and we take full responsibility for the delay.
First and foremost, we assure you that this lapse was due to human error and not a reflection of our usual commitment to prompt and attentive customer service. We deeply value your interest in our services and understand the importance of timely communication.
We understand that our delayed response may have caused inconvenience and frustration, and for that, we apologise. We strive to provide exceptional customer service, and this incident is an unfortunate exception to our usual standards.
We kindly request you to reconsider using our services. We assure you that if given another chance, we will go above and beyond to make your experience truly exceptional. In addition to this apology, we extend to you the offer of a 10% discount on the enrolment fees for your chosen course, should you elect to enrol at any point in 2023.
We encourage you to take a moment to browse through the numerous excellent reviews we have received over the preceding months and years. These testimonials reflect the care and attention we consistently provide to our valued customers like yourself.
If there is anything that we can assist you with, please do not hesitate to reach out to us directly on 0121 4481313. We truly appreciate your understanding and look forward to the opportunity of serving you in the near future.
Thank you for considering us as your training provider.
Kind Regards,
Pitman Training (Birmingham)
Misleading advertising about tutors.
They advertise that you have your own tutor (Diarmuid), but he doesn't know anything about the course you are taking. He send the question to the 'customer service', and you get the response when you get it. I got the Payroll course and I haven't finished it cause they stop answering. I emailed my tutor and he never bother to answer back. Also, the book had many mistakes. I do not recommend it.
July 30, 2022
Unprompted review
Reply from Pitman Training
Dear Ester,
We are sorry to read your negative review.
Our perspective on this is rather different;
The workbook does not contain any errors - we even had this double-checked by our Curriculum Development team.
As you say, you were studying on our Payroll Course, which we would consider reasonably 'technical' in nature. Therefore, many of our staff, including Diarmuid, may not be confident to answer technical questions. So, in your case, we did attempt to arrange additional support from one of our Payroll Tutors (Dearan Boyle). We offered the support either, by telephone or, face-to-face, in our Pitman Training Centre in Galway. Despite our efforts, you chose not to take up this offer of additional support.
We can see from our records that the technical questions that you did pose during the period that you were studying were all answered by either Diarmuid or by our Customer Support team in a timely manner.
From our records, we know that you were struggling to study the course within the allotted timeframe. You mentioned that your work commitments were hindering your ability to study. So, as a gesture of goodwill, we extended your course duration (free of charge) by a further 3 months. However, at this stage, back in April 2022, you appeared to stop studying and no longer logged into the course and did not visit the Training Centre again. This was disappointing to us, as we always encourage our students to persist and to complete their course, but we do understand that sometimes life gets in the way and other things may take priority.
We would welcome you to visit us at Pitman Training Galway so that we can discuss the options for you recommence studying the payroll course.
Kind Regards,
Pitman Training
Pitmans Watford - What a breath of fresh air
Neil and Dip who run both Watford and Enfield Centres are driven motivated ambitious and creative in how they manage their Centres and want the best for their students. Nothing is to much, the answer is Yes, what is the question?!
Anyone thinking of taking a course at either centre, all I can say is do not hesitate. In these centres you are not alone and there is support with a smile!
Neil and Dip also run an in-house recruitment so that by the time you have finished your course, if you are looking for employment they will probably have found you a job.
Never did I expect the service with a smile I receive, I have almost completed my academics and looking at the possibility of starting a job in August - Happy customer :)
June 29, 2023
Unprompted review
If I could give zero stars I would
If I could give zero stars I would , they are nothing but a rip off all they care about is getting money off you and I was never told when I started that you can’t get out of the coarse if you decide it’s not for you or have other things going on in life I’m paying them over 3 grand for literally nothing the coarse is useless your paying to have their name on your cv that’s all save your time and money biggest regret of my life is signing that contract just don’t do it
They also tried to take 130 out of my bank account twice in one day when I’m only menat to pay 30€ a week with no warning or head up or explanation whatsoever
June 10, 2023
Unprompted review
Reply from Pitman Training
Dear Hollie,
Thank you for your review and feedback on your experience with us. It seems there is a misunderstanding regarding the payments for your course fees.
When you enrolled last January, you selected an instalment plan of €31.65 per week. Our accounts team contacted you when your payments failed in May of this year to see how we could help. You requested we instead “take a month's worth” each month on the 10th day of the month, so the first of these instalments of €126.60 was requested on the 10th of June. This is the equivalent of 4 weekly instalments, slightly less than a full monthly equivalent as you requested.
As you know, our team check-in with you weekly, and we were happy to see as recently as the end of May that you were pleased with your progress and happy with the training and support provided. It was therefore disappointing to receive this review, as we are always available to help and support you in any way we can to complete your training. For example, we are happy to support you with a reduced instalment plan to cover your remaining fees, or an extension to your training deadline, if helpful.
We will do our best to contact you, so we can discuss your concerns further and do everything we can to help. In the meantime, please feel free to contact any of the team at the training centre at any time that suits.
Kind Regards,
Pitman Training
Thank you for the opportunity to learn…
Thank you for the opportunity to learn alongside you. I would like to thank the entire staff for their extraordinary support and professionalism. This training allowed me to acquire a deeper understanding of how Irish accounting functions. I would enthusiastically recommend Dublin's Pitman Training.
June 9, 2023
Unprompted review
Reply from Pitman Training
Dear Mariglen,
Thank you for your very kind feedback.
We are delighted that you enjoyed your learning experience with us here at Pitman Training.
We always endeavour to support all of our learners to be successful.
We wish you the best of luck with your career development.
Kind Regards,
Pitman Training
Outstanding Support and great training
At the start of the year, i finished my Virtual Assistant Diploma with a Distinction. I cannot thank Neil, Dip and Fatouma enough for the support they have given me.
This has lead me to land a role as an Executive Assistant at J.P Morgan! This course has lead me into a new career and learnt new skills, that i never thought imaginable. I definitely recommend Pitman Training to anyone, the team are so friendly and helpful.
February 20, 2023
Unprompted review
Reply from Pitman Training
Hi,
Thank you for leaving us this very kind review.
Congratulations on landing your new job - that's wonderful!
We will be sure to pass on your lovely comments to Neil, Dip and Fatouma.
Good luck with all your future endeavours.
We are always here for your support.
Kind Regards,
Pitman Training
Simon Black at Sheffield's Pitman's has…
Simon Black at Sheffield's Pitman's has been great. He has helped me when I have needed the help and support.
May 24, 2023
Unprompted review
Reply from Pitman Training
Hi Susan
Thank you for your kind review.
We are glad you had a positive experience. We will pass on your comments to Simon.
All the best with your future endeavours.
Kind Regards,
Pitman Training
Big thank you to Hove branch!
Big thank you to Hove branch!! Did my AAT level 4 with the company. Very happy with the level of service they provide. Thank you to Joy and Ian for their help throughout my course. And also big thank you to my tutor Mark Staton, for his support, advice and helping me to prepare for each exam.
May 23, 2023
Unprompted review
Reply from Pitman Training
Hi Milada,
Thank you for your very kind review.
We will pass your kind comments on to the team at Pitman Training Brighton.
Good luck with all of your future endeavours. We are always here for your support.
Kind Regards,
Pitman Training
Get your act together
Just had a call back from Pitman here in Tralee,simple questions asked .Duration of course.Is it hybrid or solely online. All answered and finally cost .I would have to make a physical appointment with another individual to establish the cost of the course.Really ?????
April 17, 2023
Unprompted review
Reply from Pitman Training
Thank you for your review.
You are correct that a meeting or further conversation with a Career and Course Advisor would be necessary to calculate the exact fees for any of our training programmes. Please accept our apologies for any inconvenience caused when you enquired about our training and felt we were unable to answer your questions regarding the course fees. Our intention was never to avoid answering your questions. In fact, our focus is to ensure every student can enrol on a training programme that is tailored exactly to their requirements, so that no student wastes any of their valuable time or money.
Our training programmes are designed and customised to each individual's exact training and career objectives. Unlike other training providers, that have “off the shelf” training programmes with specific start and end dates, common course content and little flexibility, with Pitman Training in Kerry, every programme is unique to that individual.
We take the time to meet with every prospective student in advance of enrolment to answer all questions, help them identify their exact training and career objectives and to agree their perfect training programme. This training programme may also include career services such as assistance with preparing online CVs, practising interview techniques or portfolio development as well as options in training platform access, materials, workbooks, certification, prior learning recognition, course levels, electives etc
While our courses range from less than one day to over 2 years in duration, to give you some guidance on typical fees, our individual courses start at €175 and our Diploma and Awards range starts at €900. We also offer a range of instalment plans for all our training programmes, where you have the option to pay your fees weekly or monthly for as little as €20 per week. You may find the following webpage useful in explaining how are fees are calculated in more detail: https://www.pitman-training.ie/advice-hub/essential-information/course-fees-and-costs/ and of course you are still welcome to meet with any of our Course Advisors at a time that is convenient to you.
In fact, in recent survey results from those that met with our Course Advisors, participants regularly referred to this initial meeting as one of the most useful of their entire careers. Even those that ultimately chose to train with another training provider or didn't enrol with Pitman Training consistently responded that they found this meeting worthwhile and very helpful.
If we can be of any further assistance, please do not hesitate to contact us directly at the training centre in Tralee. A meeting with a Career & Course Advisor can be arranged without delay to answer all your questions. At this meeting, we can help identify your ideal training programme and calculate the total fees, so you have full transparency with no hidden costs. If more convenient, we can arrange this discussion over Zoom or Teams. You have our assurance we are here to help and this is a service we provide for free.
Thank you once again Ger for your feedback, we value all comments and continuously try to learn from and improve our service based on this feedback. We will certainly work on taking the time to explain our fees structure more accurately in future.
Kind Regards,
Pitman Training
Guildford center
Visited the Guildford center two weeks ago for my exam. (This was my 6th visit).
On my last visit, I had couple of issues, none of those were created by Pitman. Rachel and Mandi were so helpful and really supported me. Everything was fixed before the exam was due to start. I was able to relax and go through the exam which I have successfully passed.
January 19, 2023
Unprompted review
Reply from Pitman Training
Thank you for leaving us this lovely review.
Good luck for the future!
Kind Regards,
Pitman Training
They cancelled my training in middle of…
They cancelled my training in middle of it,no support, no money. Dont recommend, just feel hopeless to sort the issue with them and wasted couple of thousands pounds!!
September 30, 2022
Unprompted review
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