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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their quality and suitability for petite individuals, often highlighting the perfect fit and design. Many people appreciate the efficient delivery service, noting that items arrive quickly and as expected. However, some customers have expressed dissatisfaction with the sizing, finding it inconsistent or smaller than anticipated, which occasionally leads to the need for returns. While many find the return process easy, a few people have reported difficulties or issues with the reimbursement process.

What people talk about most

Product

Clients share positive opinions on product quality and fit, especially for petite sizing. Many reviewers... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the good quality of items, with some... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast and efficient... See more

Order

Customers had ambiguous experiences with order. While many reviewers found the ordering process easy and... See more

Return policy

People report ambiguous experiences with the return policy. While some customers found the return process... See more

Based on these reviews

Rated 4 out of 5 stars

I bought a pair of really lovely trousers from Pixie Girl, they fitted me perfectly. I would recommend this Company, their Clothing is reasonably priced and well made, they keep in touch with details... See more

Rated 4 out of 5 stars

Customer service excellent sorted issue out with delivery above and beyond. Shame there's not more shorter than 27" trousers and jeans. Sent return see how that goes???

Rated 4 out of 5 stars

This is my first time ordering from pixie girl. I am very petite and find it very hard finding fashionable clothing, especially trousers, that suit my height. I am so glad I googled and took a chance... See more

Rated 4 out of 5 stars

Perfect length kick flare leggings for 5ft person. I bought a teddy fleece 2 size bigger it was lined and it was generous but not too over sized. First time ordering for here would purchase again.... See more


Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Shoe Store

Written by the company

PixieGirl is the go-to for petite women’s fashion that fits. Made exclusively for women 5’3 and under and available in sizes 6-20, PixieGirl offers a mix of high street fashion and everyday essentials made for smaller frames. From petite dresses and tops to petite jeans and trousers with leg lengths up to 27” leg length, find it all at pixiegirl.com


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

A good fit!

My order came quickly which was good.I loved the green dress which fitted well and didn't need shortening----always a bonus. I liked the black sweater with the bow knitted in. It fitted well but the cream stitching is visible in places. The brown and cream hooped sweater looks lovely but I think I will need to sew the neck up a little as it is very wide and could fall off my shoulder. I would buy from this company again as the proportions of the garments were so well suited to my 5foot height.

November 27, 2025
Rated 5 out of 5 stars

Arrived on time

Arrived on time. Good communication. Sadly had to return item as my usual size was o/o/stock... so ordered size down hoping as fabric had stretch, but sadly didn't sit well... such a shame as I loved the dress

November 20, 2025
Rated 3 out of 5 stars

Lovely items but the sizing seemed off

The ordering was easy and delivery was quick. Item (trousers) looked really nice but the sizing seemed off…I’m a 12 or 14 in every brand I wear so got the 14 but they wouldn’t fasten fully and were really tight around my thighs and hips. It’s odd because the measurements given looked fine for me! Not sure I’d trust the sizing again, which is a shame because the clothes look lovely!

December 11, 2025
Unprompted review
PixieGirl logo

Reply from PixieGirl

We appreciate your feedback and are glad the ordering and delivery were easy. We're sorry the trousers' sizing was inconsistent with the measurements provided, especially around the thighs and hips. We value your comments regarding sizing accuracy, and we'll review this.

Rated 5 out of 5 stars

Item as described

Item as described, fast delivery. Only thing was I don’t think the trousers were petite length. Good quality and definitely value for money.

November 20, 2025
Rated 5 out of 5 stars

I have found my people !

I’m so pleased I’ve found Pixie Girl. Excellent choices value for money , good quality fabrics , brilliant sales ! I’ll be back ! I’m 5ft 1 and it’s so great to finally have clothes that fit my frame .

November 19, 2025
Rated 5 out of 5 stars

Pixie coat - not same quality

Really excited as coat arrived within 2 days. However, really disappointed with quality and material. I already have a pixie puffer coat in black. This one not same quality and quite thin. Gutted. Also hood doesn’t stay up as no ties. Really disappointing

November 26, 2025
Rated 5 out of 5 stars

Proper Petite Sizing

Quick. Easy to use website. Sizes are available and Pixie Girl is proper petite sizing - scaled down from shoulder to hip and hip to knee - not just shorter in the sleeve and hem length.

November 19, 2025
Rated 1 out of 5 stars

Not a trustworthy company and do not respond to emails

I returned the items over 3 weeks ago despite having proof of delivery no one responds to emails or messages sent on the portal. I will never order from this company again I have now had to get my credit card provider involved.

November 15, 2025
PixieGirl logo

Reply from PixieGirl

We regret to hear about the difficulties you've experienced with your return and our communication. We appreciate you bringing this to our attention and will investigate the matter to prevent similar issues in the future.

Rated 3 out of 5 stars

Service was good

Service was good in store but the clothes were very small fitting

November 26, 2025
PixieGirl logo

Reply from PixieGirl

We appreciate your feedback on our service and the clothing sizes. We will review our sizing to ensure consistency.

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