Pixizoo.se Reviews 

1,666
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

good quality and light weight to carry, it fit in my suitcase, wheels are good.

Rated 4 out of 5 stars

Outer shipping plastic bag was ripped and the duvet inside got a bit stained.

Rated 5 out of 5 stars

I bought a kk cruser pram for my baby and ended up ordering twice same product by mistake, didn't noticed any option over web to cancel. so, I Contacted customer care and they guided me very well. Go... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Välkommen till ett universum fyllt med barn- och babyprodukter. Det är vår målsättning att hela tiden utveckla och anpassa Pixizoo till våra kunders behov och önskemål samt alltid vara med på de senaste trenderna. En annan, minst lika viktig målsättning, är att vi vill ge alla våra kunder en unik upplevelse, både innan och efter köpet. Att vara en barnfamilj betyder ofta en hektisk vardag och därför ska det gå lätt och snabbt att handla hos Pixizoo Obegränsad returrätt på alla varor Gratis returfrakt vid byte Fri frakt vid köp för mer än 999 kr


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4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

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(1,666)

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Rated 1 out of 5 stars

The package came quick but it came in a…

The package came quick but it came in a bag and that was stuck to the box so now the box is damaged before I give it to my son for Christmas!!!

December 20, 2018
Unprompted review
Pixizoo.se logo

Reply from Pixizoo.se

Hi Imad.

Thanks for your review

We are sorry that your package was not packed defensively and you could not give this as a present to your son! If the product has been damaged by shipping, it should of course be a claim. Take some pictures of the damage and contact our customer service and they will help you with the complaint: kundservice@pixizoo.se.

Best Regards,
Pontus // Pixizoo

Rated 1 out of 5 stars

The worst customer service ever!

There was no notification at all when an item within the order was out of stock, until 1 week later that I sent in the request for the tracking number. No reply from their customer service for another 5 days. So they promised the rest of the order will be sent out right away, which they didn’t. It took another 3 working days until they finally sent out the package.

September 12, 2018
Unprompted review
Pixizoo.se logo

Reply from Pixizoo.se

Hi Ruo,

Thank you for your review.

We have looked through your case and our costumerservice will contact you by mail later today. We sincerly apologize the delay.

Best regards // Pixizoo

Rated 5 out of 5 stars

Great and efficient online shop!

Great and efficient online shop!
It was an absolute pleasure to use Pixizoo and I received my products a few days after completing the order. The online payment system worked well and I could track my products easily online. I also got emails throughout, updating me on the status of the purchase.
Pixizoo had a great selection of baby products and the site was very easy to navigate. The costumer service replied quickly on all questions I had.
I highly recommend Pixizoo for other consumers.

December 4, 2017
Unprompted review
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