The Pizza Steel Company Reviews 493

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Once you find a good recipe and a proper technique, the difference in taste is huge. Product itself is great quality.

Rated 5 out of 5 stars

I was looking for a European alternative to the original baking steel because the shipping costs to Europe are too high. I finally found the pizza steel, and although there aren't many reviews on YouT... See more

Rated 5 out of 5 stars

My baking experience has been thoroughly changed. My pizzas are the best thing you can do in a regular oven now, but pizza steel works amazing for other baked goods, such as pita breads, flatbreads... See more

Rated 5 out of 5 stars

I bought my pizza steel back when I used to live in Sweden and now that I'm back in Italy I was very happy to buy it again(unfortunately I couldn't carry it back to my home country). I recommend it to... See more


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

493 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Faster baking & easier handling of dough/baked goods

Makes baking - pizza, bread, crackers ets. etc. - faster. Love the "transfer your goods on the steel plate" thingy, it makes it so much easier to put your dough into the hot plate and oven, also to take the baked goods out.
Love the product, but hate writing reviews so that's it from me.

December 30, 2022
Rated 5 out of 5 stars

Perfect Upgrade for Burnhardt Nero

The pizza steel was delivered very quickly after the order. A previous question was answered quickly and profesionel.
The steel was a replacement for a pizza stone for a Burnhardt Nero Pizzaoffen in the dimensions 33cmx33cm. The steel was cut with an angle grinder, which was equipped with a stop. Thus, a straight and clean cut could be performed.
After burning the steel according to instructions, the first pizzas could be successfully created.
I personally find the steel easier to handle and can only express my thanks for this super upgrade for my Nero.
Small tip. After pizza No. 5, the steel begins to get too hot. Here simply sweep the ash to the side with a brush and then cool down a bit with a spray bottle. Thus, I have now 15 pizzas at a one time with perfect results .

January 29, 2023
Rated 5 out of 5 stars

Pizza Steel does what it should

The Pizza Steel arrived after a few days and all the parts of the kit were as described. Best of all the steel works and my pizzas are now better than when I cooked on the pizza stone. I have also used for baking bread with good results.

January 19, 2023
Rated 5 out of 5 stars

Everything super fast

I like what how they act fast since I did the order… good quality but I don’t know how it will last as it is not stainless.
But I love it

December 20, 2022
Rated 4 out of 5 stars

Decent quality product and fast delivery

Fast delivery and good packaging.
The quality seems very decent.
I wish the steel was a bit thicker to hold more heat and that the peel had a handle to be able to insert it into the oven without having to have my hand so close to the heat source.

All in all I'm satisfied with the product and with the results.

January 10, 2023
Rated 5 out of 5 stars

Amazing!!

In my opinion the taste of a pizza made with the pizza steel is way different and better from a regular steel. The pizza dough tasted just like the one they make in a pizzaria! My whole family loved it and I would definitely buy it again!!

January 5, 2023
Rated 5 out of 5 stars

Great experience

I think this company is doing everything right. It sells high quality product with a reasonable price.

September 30, 2022
Rated 1 out of 5 stars

Not a trusty company

Since I received the Pizza Steel (20/10/2022), I asked them to send me the invoice and am still waiting a reply. That was 3 moths ago. It shows me the lack of customer care service of rhe company. I hope not to have any problem with the Pizza Steel, because they wouldn’t help me at all.

January 26, 2023
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Reply from The Pizza Steel Company

Hi David. I am sorry that you think us untrustworthy :-(. I have searched our email archive, and can see that we did send a reply with an attached invoice the same day as we received your email? We always reply as fast as possible, normally within 24 hours. I have sent your invoice again a few minutes ago. Please let me know if you haven't received it.

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