While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
People also looked at
Too expensive compared to other…
Too expensive compared to other third-party package handlers. They use the slowest carriers available.
April 9, 2026
Unprompted review
Delivery to Toronto was incredible…
Delivery to Toronto was incredible slow, three weeks within the same province. Communication was inaccurate. Not recommendable.
March 14, 2026
Unprompted review
I had an extremely frustrating…
I had an extremely frustrating experience with The Package Place (pkgplace.com). Despite paying for my item in full, I never received my package. I reached out multiple times and was met with complete silence and unhelpful responses. The lack of accountability and poor customer service is absolutely unacceptable. I am now forced to escalate this issue to my credit card company to dispute the charge. I strongly advise anyone considering using their services to think twice.
January 3, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.