Placement International Reviews 72

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and supportive approach throughout their journey. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with communication, mentioning slow processes, a lack of clarity, and instances where promises were not delivered. A few other people also felt that communication was poor, with infrequent and untimely responses, leading to a stressful experience and unexpected additional costs.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, with many praising the exceptional support and dedication of the team... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the impressively... See more

User experience

Reviewers mention positive feedback about user experience. Many customers describe their journey as a breeze... See more

Based on these reviews

Rated 5 out of 5 stars

What a lucky day when my friend suggested Placement International to be my agent for the J-1 program. The staff was great and I would like to say A big thanks to Kak Ida (my PI agent consultant from I... See more

Rated 5 out of 5 stars

What a pleasant journey it has been working with Placement International. The process has been flowing smooth and all thanks to the PI Representatives who walked the journey with me tirelessly to ma... See more

Rated 5 out of 5 stars

I am Joby Gilson.I did my J1 Internship Program through Placement International.They are very professional,helped me from the beginning,everyday giving me the right instructions to follow and at las... See more

Rated 5 out of 5 stars

Everything went great from my course until the visa process, ida laxmita and diana is the best person that help me a lot, they’re beautiful, smart, kind, and very patient to told me step by step, wi... See more


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

72 reviews

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Rated 5 out of 5 stars

Thankyou Erica Charm

I had an amazing experience with Placement International for my J-1 visa, especially with my Visa Specialist, Erica Charm.

Erica was extremely helpful throughout the entire visa process. She was very responsive, clear in her explanations, and always guided me step by step whenever I had questions or concerns. Her support made the whole process much less stressful and easier to navigate.

I truly appreciate her professionalism, dedication, and consistent support. Thank you, Erica, for your guidance and assistance!

-mei

March 5, 2026
Unprompted review
Rated 2 out of 5 stars

I joined the J-1 program through this…

I joined the J-1 program through this agency with high expectations, but my experience was quite stressful due to repeated miscommunication and unexpected additional costs. During my visa process, there were delays related to embassy regulations and scheduling issues. However, I was not clearly informed from the beginning that I might need to pay a new SEVIS fee. I was initially told I only needed to pay for a document reissue. Later, I was informed that another SEVIS fee was required, which felt very overwhelming financially.
I also experienced multiple miscommunications, even after my visa specialist was changed. This created confusion and uncertainty throughout the process. As a participant investing a significant amount of money (MRV fee, travel costs, accommodation for interview, etc.), clearer communication would have made a big difference.
I am giving 2 stars mainly because Angela was professional and responsive. I truly appreciate her support. However, overall, the experience was stressful due to the lack of consistent and transparent communication. I hope the agency improves its communication system so future participants can avoid similar situations.

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

They are legit but...

They are legit, but watch out. I had an experience with the company where they damaged me due unprofessional, unethical and amateur behavior. It was during a recruitment process, after multiple interviews they asked me for References. I gave my top references, they called, asked to fill some forms, etc. Were a senior HR and the founder of a quarter of a billion company. After that, they scheduled another interview with a part time guy that works for them. Following, I got the denial. Totally fine, it’s their right to do so! What is not their right is to burn down references BEFORE all interviews are completed. Now I can't use my top two references anyplace else. To add the cherry on top, I wrote an e-mail about it after and the HR had the audacity to lie, and I quote "It was only after the final conversation with our IT consultant", but both references contacts reached me out to confirm if they could share their feedbacks to the company BEFORE this "final conversation with the IT consultant". So, they will lie and deceive to protect their interest, which is unethical. All the rest, was clearly unprofessional and amateur handling. Both conclusions are huge red-flags. So just be careful to trust their work. I would hate myself if anyone using their services find themselves into a threatening situation abroad, for instance, where surely Placement International will only lie and dodge any responsibility.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Placement International!

Excellent experience with Placement International!
I want to give a special shout-out to Fannisa Fitriana, my Visa Specialist, who was incredibly helpful and supportive throughout the entire journey. Thanks to her expertise, my visa was issued much faster than expected. Highly recommended!

January 27, 2026
Unprompted review
Rated 4 out of 5 stars

Superb agency!

My journey with PI was a breeze and so easy . Special thanks to Ms Kaela for always extending help ,Valeriia for ensuring everything runs smoothly and my incredible Visa Specialist-Erica Charm. She was amazing.

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

Feedback Regarding My Experience

Feedback Regarding My Experience

‎I would like to share my honest feedback about my overall experience after my visa denial.

‎When I began the USA J1 program process, I asked the Placement International team (Ana Utami – Visa Supervisor, and Balamurugan Subramani) about the major reasons for visa denial. However, I was not informed about the importance of strong home-ties documents, even though this is one of the most critical requirements. I also did not receive clear guidance about the importance of bank-statement documents.

‎I learned about these two key requirements only when I received guidance for the DS-160 and later during my mock interview with Visa Specialist Maruci, at a time when I had already paid all required fees (placement fee, SEVIS fee, and embassy appointment fee). Even when I mentioned that I did not have strong home-ties documents, I was told they were optional and not very important.

‎After the visa denial, I realized how essential these documents are—especially for applicants from South Asian countries such as Bangladesh, India, and Pakistan. Without strong home ties, the chances of approval are extremely low.

‎Therefore, I kindly request that the placement team provide clear and complete information about home-ties requirements to future candidates from these countries. This will help applicants make informed decisions before starting the process.

‎Final Note:

‎Had I been informed earlier about the importance of strong home-ties documents, I would not have begun the J1 program process, as I know I do not have sufficient home-ties evidence to submit. Due to the lack of proper guidance, this journey resulted in unnecessary expenses and a significant loss of time for me.

‎Team Feedback

‎Ana Utami (Visa Supervisor): Very helpful, supportive, and responsive. My only concern is that I was not informed at the beginning about the importance of strong home-ties documents, which could have helped me make a better decision.

‎Valeria Sergeeva (Talent Search & Development Specialist): Fantastic and amazing. Her assistance throughout the process was excellent.

‎Maruci Mallari (Visa Specialist): Unfortunately, communication was poor. I rarely received timely responses, and most of the time I had to follow up through my Visa Supervisor (Ana Utami) via email or WhatsApp. This was disappointing and reflected poor customer service.

‎Admin/Finance Department: The service was not satisfactory. I had to follow up multiple times regarding my payment confirmation, again through my Visa Supervisor (Ana Utami)

‎Thank you to the team members who supported me. I hope these points help improve the experience for future applicants.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

J1 with Placement International

I am a J1 participant from Indonesia, and I am using Placement International as my agency. They are truly the best. From the very beginning of my process, I was assisted by Michael Christoper Elim, who was my PIC in Indonesia. He was incredibly helpful in every aspect, guiding me from start to finish.
I also received exceptional support for my visa application from their visa specialist, Sabira Jadoubi. She helped me with every part of my visa documentation and made sure everything was complete and accurate.
Thank you so much, Placement International, Mr. Michael Christoper Elim, and Ms. Sabira Jadoubi, for all your help with my J1 process. I truly appreciate it!

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been processing my J1 Visa under…

I’ve been processing my J1 Visa under placement International and my Visa Specialist is miss Sabira Jadoubi, all throughout my visa process, I didn’t have a hard time communicating to her when I need anything because she is responding to me every time and made my processing much easier. Really recommending her and whenever you get a chance to have her as your specialist, just know that you are in good hands!!

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

i really love this service

i really love this service, especially when i already at my visa process with Ms. Diana Karunia, she's very helpfull, very fast respon, very clear about all information and document! i love itt!!!!

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Placement…

My experience with Placement International has been very positive from the beginning itself.The process was smooth, communication was clear, and the support throughout has been really helpful. I especially appreciate Diana’s guidance; she has been attentive, professional, and genuinely supportive.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Everything went great from my course…

Everything went great from my course until the visa process, ida laxmita and diana is the best person that help me a lot, they’re beautiful, smart, kind, and very patient to told me step by step, wish them a good life and always being lucky in every situation, much love

Yogi.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

My first J1 and coming the second

I’ve done my first J1 at the Ritz Carlton Atlanta, and now I’m doing my second J1 in The Ritz Carlton Grande Lakes, I wanna thanks Placement International, Pablo Higgs for the new opportunity and Ms Tariro Mashungupa for all the support through this months.

November 18, 2025
Unprompted review

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