Very very good after sales customer service support from the team. Unbelievable that plain J team are willing to listen to our problem. Even though it’s suppose to be a feedback but plain J team List... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fast shipping and products were exactly how they are shown on photos. Durable products, comfortable to wear. Love how elegant the earrings look. I have sensitive skin and have been wearing various ear... See more
A very well dressed scam! I bought gold earrings and the gold rubbed off, I contacted customer services who initially ignored me, then after chasing them up they told me to give them time to reply th... See more
The gold stud is so tiny and I have dropped and lost it while taking it off. The design just didn’t work - the gold stud can be bigger so it can be properly gripped. I have lost the stud within 2 week... See more
3.6
Average
23 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I requested for a cancellation on an…
I requested for a cancellation on an order that has yet to be shipped. Have sent several emails and a DM via Instagram. All have been ignored and continues to be ignored. I’m hoping customer step forward and share their experience of this terrible online business. It’s absolute rubbish. Please do not purchase from here - unprofessional and zero customer service.
January 12, 2024
Unprompted review
A very well dressed scam
A very well dressed scam! I bought gold earrings and the gold rubbed off, I contacted customer services who initially ignored me, then after chasing them up they told me to give them time to reply that this has never happened before ( their comments on social media show otherwise). They then blocked me from sending messages on Facebook and ignored all my emails. I’ve since reported them to action Fraud and Shopify.
Customer comments are full of people not receiving their items and nobody replying to their emails. There were no reviews online in order to check this company before I bought from them ( ones I did find recently have disappeared) AVOID!!!!
June 8, 2022
Unprompted review
This website is a scam!
March 24, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.