Plaiwoo Reviews 19

I have never received what I ordered ….you are asking for feedback before I received the item . I will be happy to change my response if I receive my order . But right now I have nothing!!

Haven't gotten my 3rd sheet of material or a response on where it is

I placed my order on Feb. 17. Looking at the shipping times, I expected to get it within 5-7 business days. It is now March 6 and I still don't have my order.

Shipping is extremely slow considering that they supposedly have the items in stock available for local pickup within two hours. On two separate orders items took 5-7 days to process and get to shipper from wherever there sending it from which is kind of crazy. This is not the place to buy from if you need things quickly. Considering I live in the same state as this company it should be a MAX of 3-4 days till it's during on my doorstep not 7-10. Still waiting on second order to arrive. Hopefully none of the hpl is damaged like the first order.

Slow shipment and I had to get something else because I was on a timeline. Customer service never responds. I am going to report to BBB. Scam company.

I would like to receive my product and review it but unfortunately the company is highly unresponsive. I placed an order about a week ago, got an order confirmation and since then - nothing, nada,zip. I have called and emailed multiple times to get the status of my order. No one answers the toll free or local number and no one responds to the emails sent to the sales email address. They were quick to take my money though. I may have to reach out to Visa to get my money back.

ordered on 12/1 finally received on 12/12 when it was supposed to be a 3 day shipment. My project went out a week late.

Ordered two sheets of plywood, received confirmation of order and my credit card was charged. Two days later received email stating my order was canceled with no explanation. To its credit, Plaiwoo promptly refunded the amount charged, but has not responded to my request for the reason my order was canceled.

Item came in damaged. I emailed them right away with pic of the damage. I had to contact them again after 5 days because I never heard back from anyone. It still is not resolved. I'm not a happy camper and I have a project I can't finfish

showed up early undamaged :)

Shipment time was unsatisfactory. Communication while waiting was lacking.

the best experience ever

Great customer service and fast shipping.

Great price. Fast delivery

I absolutely loved this website! Everything from start to finish was smooth and enjoyable. The page is incredibly user-friendly and easy to navigate. The customer service was very good and genuinely helpful. On top of that, the prices are really good, making the whole experience even better. I’ll definitely be coming back and highly recommend it to others!

Excellent construction marketplace and great prices. With excellent timing and handling supplies.

I recently discovered Plaiwoo while searching for affordable materials for a small kitchen renovation, and I’m honestly impressed! The platform is super easy to navigate, and I love that it connects you directly with local suppliers. It feels good knowing I'm supporting small businesses and also getting great deals.

Everything arrived quickly and in great condition. The descriptions were accurate, and the customer support team was really helpful when I had a question about installation tips.

Totally recommend it if you want quality materials without the overpriced showroom markup. Will definitely be using it again for my next project!

It is an excellent company for architects and engineers, they have many material options for your building, and with excellent quality.