While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Heavily invested into alot of Knox motorcycle gear. Thinking it would help. Unfortunately had an accident and it just shredded the jeans like they were nothing.

Company replied

Rated 5 out of 5 stars

Straightforward and clear service. The ordered products, Urbane Pro Utility MK3 shirt and Urbane Pro MK2 trousers, were delivered quickly and well packaged. The sizes corresponded well and the fit of... See more

Company replied

Rated 5 out of 5 stars

My Knox Mk1 summer gloves (approx six years old / 50,000 miles of biking) finally needed replacing. I bought a pair of Knox Orsa Mk3 summer gloves from Infinity, Chiswick, W4 as replacements. I... See more

Company replied

Rated 5 out of 5 stars

Experience was great, beginning to end! I ordered the wrong size gloves and they were able to edit the order last minute before it shipped out. Then the AMAZING, high QUALITY products arrived. Super c... See more

Company replied

Company details

  1. Motorcycle Shop
  2. Activewear Store

About Knox

Written by the company

Knox is a British company specialising in the design and manufacturing of innovative body armour and apparel, mainly for motorcycling but also other adrenalin sports too.

Knox HQ is based in the beautiful Lake District in Cumbria and apparel is developed by a design team, based in the Knox Studio in London.

Knox has always had a pioneering spirit and has taken an innovative and unique approach to the development of motorcycle protection and apparel since it started, in 1981. For Knox making protection and apparel is so much more than just the next wonder material, more than just the science of kilo newtons, CE levels and impact testing, more than a CE certificate.

It’s a passion for making great products, seeking new materials, designing better feeling, better looking, better performing protection and apparel that work for riders on any ride, in any climate, on any bike.

It’s about the synergy between protection and motorcycle clothing, so they work in harmony.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products

Great products, great service, couldn’t be happier

January 29, 2024
Knox logo

Reply from Knox

Thanks for your review and feedback Carl, great to hear it!!

Rated 5 out of 5 stars

Fast delivery although my shipping…

Fast delivery although my shipping charges are quite expensive. Loved the Jacket Urban Pro Utility. Will buy again if there’s a sale next time

January 12, 2024
Knox logo

Reply from Knox

Thank you very much for your review Henry, great to hear you are happy with your new Knox shirt!

Rated 5 out of 5 stars

Great products and outstanding sevice beyond!

I ordered the Men's Urbane Pro MK3 - Black protector jacket, which fits very well, despite my not little belly. The size chart worked well. Ultimately there were a few problems with the delivery with UPS, which was not Planet Knox's fault, but rather the fault of the delivery person here in Germany. Planet Knox's nice Lady from Customer Service Management helped me a lot to ultimately find the right contact at UPS to clarify the problem. This is not a given for me and that is why I can warmly recommend Planet Knox!

January 23, 2024
Knox logo

Reply from Knox

Thank you for your feedback Christian. We're sorry you had this experience on delivery and we appreciate your understanding.

Rated 5 out of 5 stars

Amazing!

Amazing!

I did not expect how fast they deliver their items. What an amazing experience shopping with them and the quality of their products is second to none!

January 24, 2024
Knox logo

Reply from Knox

Thanks very much for your great feedback!

Rated 5 out of 5 stars

Excellent product

Excellent product. Always happy when ordering from here.

January 23, 2024
Knox logo

Reply from Knox

Thanks very much for your review Kelly!

Rated 5 out of 5 stars

Received the bag quickly

Received the bag quickly. Good price in the sale. Comfortable and secure to wear on the bike.

January 22, 2024
Knox logo

Reply from Knox

Thanks very much for your review Colin, good to hear you're happy with your new Knox rucksack!

Rated 5 out of 5 stars

Knox Handroid Gloves

Great fast order delivery, no problems.
Ordered Handroid gloves and really pleased with the quality. I’ve wanted a pair for for a long time and got a good deal in the sale.

January 8, 2024
Knox logo

Reply from Knox

Thanks very much for your review Matthew, great to hear you're happy with our service and your Handroids

Rated 5 out of 5 stars

Knox clothing

I have been a motorbike enthusiast and rider for over 50+ years now, and have seen several different fads over the years with motorcycle clothing, some names have stayed and others have disappeared.
I am ardent user of Knox clothing now days and think they are one of the best producers of protective gear. I Especially like it's light weight and flexibility, given my age I am finding tiring to be wearing heavy leathers or restricting clothing.
So I now I ride with extremely comfortable and hard wearing knox gear. Giving my old body peace of mind

January 19, 2024
Knox logo

Reply from Knox

Thanks very much for your review, we appreciate it. Great to hear you're happy with the comfort of your Knox products!

Rated 5 out of 5 stars

Good gloves

Delivery was quick.I managed to change the delivery address which was helpful
The gloves were my second pair and they are a great product

January 16, 2024
Knox logo

Reply from Knox

Good to hear you're happy Mr Whitehead and thanks for your review

Rated 5 out of 5 stars

Good Product

Good fit, feels like a quality item. Comfortable to wear, far more flexible than traditional bike trousers.
Fast delivery. Will buy again.

January 15, 2024
Knox logo

Reply from Knox

Thanks very much for your review Michael, great to hear the Action Pro Trousers are working well for you.

Rated 1 out of 5 stars

Haven’t received anything yet !!!!!!!

Haven’t received anything yet !!!!!!!
Not pleased

January 15, 2024
Knox logo

Reply from Knox

Sorry to see your 1 star review and comments David. We will follow up with you as there is no house name or number on the address you left on our website?
1-2-24 - Good to hear you have located the collection point now David and have your Knox products.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look