Planet Rentalcars Reviews 

376
•
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Shocking Do Not Trust This Company We booked a SUV from the UK site to pick up in Kefalonia all I can say is the car we were given was an absolute disgrace it was at least 10 years old and in poo... See more

Rated 5 out of 5 stars

Great experience hiring a vehicle whilst holidaying in Poland. Great variety of vehicles from different companies. Found Green motion to be the best option on this occasion. Was upgraded to a brand ne... See more

Rated 5 out of 5 stars

Prompt and polite service , car was clean and all minor issues to the bodywork were pointed out. The only issue I asked for requested an automatic and was given a manual . On returning the car was a... See more

Rated 5 out of 5 stars

I booked ahead of time with planetrentalcars.com and got the best price around. The booking process was super easy and simple to navigate. When I got to the car pick up in Pisa, however, I wasn’t able... See more

Company details

Written by the company

Planet Rentalcars offers customers the booking of various car rental packages via various sales platforms on the Internet. In addition to the rental of vehicles, Planet Rentalcars' offer also includes advising customers on the selection of the right rental car, smooth booking processing, the inclusion of comprehensive insurance cover during the rental period and the provision of additional, relevant information about the rental destination.


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4.2

Great

TrustScore 4 out of 5

376 reviews

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4.2

All reviews

(376)

370 reviews in the last 12 months

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Rated 5 out of 5 stars

ONE WEEK HIRE CAR COLLECTION ON 19 MAY/RETURN ON 26 MAY 2026

Alex and his colleague were most helpful, explaining the Citroen C5 AirCross to me and the second driver; completing a comprehensive inspection of the exterior before we drove away. Returning the vehicle, when there were others collecting cars, was painless, with the block deposit returned promptly - also, Alex offered to drive us to the airport! Good service, car clean in and out; would use Kefalonia Planet Car Hire at the airport again! Booking on line was pretty straightforward; reminders regarding necessary documents before travel was both efficient and useful.

May 26, 2026
Unprompted review
Rated 1 out of 5 stars

Drivalia…

When picking up the car from Drivalia at Belfast international airport we were most disappointed with the Man who was working behind the desk (A J Livingston). We told him that we had full insurance booked through Rental cars, where upon he took great delight in telling us that Rental Cars insurance was not worth the paper it was written on when we told him where we were going to he told us that it would cost us £1500 if there were any scrapes or dents on the car. He then offered there own insurance which was £150 for the 4 days we were using the car for. This had a detrimental effect on us and the way we were going to use the car ie not going into town in case the car was damaged. He should have supplied Bubble wrap. We have hired cars all over the world and without a shadow of doubt this is the worst experience we have ever had.
We realise he works for Drivalia but he represents Rental Cars and his actions were not acceptable. we will be making a complaint to Drivalia as well.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, no bells or whistles, pick your vehicle, pay your money and off you go. The staff at enterprise know their stuff and we’re very helpful. I will definitely use planet again, they offer unbeatable prices.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

The staff at Chania airport (Kydon)…

The staff at Chania airport (Kydon) were excellent, efficient helpful and friendly both when we collected the car late evening (8-5-26) and delivered it back two weeks later. The car was great, almost new, clean, ran perfectly and fuel efficient, what more could we want? Also at 77 years old some companies won't hire to me now although I am an experienced advanced trained driver. Thank you very much, hopefully be back, Chris Wilson.

May 8, 2026
Unprompted review
Rated 3 out of 5 stars

Honest company, but the shuttle employee is rude and disrespectful.

The company that rented the car to us is very good; they are honest and delivered a vehicle in excellent condition. They were courteous during the delivery and fair when returning the vehicle, without trying to push repairs that were not our fault.

However, the shuttle employee who picked us up at the airport on the day we picked up the vehicle was extremely rude and lacked manners. He yelled at us disproportionately because we hadn't seen him in the parking lot. I had to ask him to calm down, and I almost decided to cancel the rental. It was a horrible experience that ruined my day.

May 17, 2026
Unprompted review

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