Banner for Planet space

Planet space Reviews 

960
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, efficient, and friendly staff who provide exceptional service and support. Many highlight the ease of the overall process, from initial inquiries to managing storage, often noting the clear explanations and helpful advice received. The facilities are frequently described as first-class, clean, secure, and easily accessible, with convenient parking. Some people also felt that the company could enhance its services by providing trolleys and a bin for trash disposal, as customers often need to discard items while organizing their storage.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their professionalism, friendliness, and... See more

Service

Reviewers highlight positive aspects of service, expressing high satisfaction and finding it to be superb and... See more

Facilities

Customers had positive experiences with facilities, consistently praising the cleanliness and organization of... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as excellent, simple, and... See more

Location

Customers consistently note positive experiences with location, highlighting its convenience and easy access.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a an incredible experience with planet space. The team is very professional and efficient. I had to rent a storage from abroad without seeing the space. They have explained everything so well an... See more

Company replied

Rated 5 out of 5 stars

We stored our house contents with Planet Space in Manacor for more than a year, it was a great experience thanks to Tatiana who managed everything for us with professionalism and friendliness. It was... See more

Company replied

Rated 5 out of 5 stars

My first time to use a store unit , I went with no knowledge but the lady behind the desk helped me so much and was so patient with me and gave me good advice. She answered my questions friendly.... See more

Company replied

Rated 5 out of 5 stars

This has to be one of the simplest most efficient systems in operation. Incredible! Tatiana is superb. Helpful, supportive and explains the process of using her service perfectly. I cannot... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Boat Storage Facility
  3. Records Storage Facility
  4. Storage Facility
  5. Wine Storage Facility

Written by the company

En Planet Space te ofrecemos trasteros con un servicio «pensión completa»; ese espacio que necesitas en casa, en tu negocio o bien a bordo!


Contact info

4.9

Excellent

TrustScore 5 out of 5

960 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(960)

152 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lucia was amazing to deal with

Lucia was amazing to deal with, her English language skills made it very easy for me to communicate with her. We had a few problems to begin with for various reasons but Lucia was so helpful and sorted everything out for us. We will 100% reccommend and use them again.

October 26, 2023
Unprompted review
Planet space logo

Reply from Planet space

Dear Client, thanks for your review and the trust in Planet Space!

Rated 5 out of 5 stars

Highly recommended

Super convenient location, helpful staff, and very practical storage. Easy to park right in front, has trolleys and a lift - basically everything you could ask for in a storage unit.

Furthermore when you move out they don’t try & rip you off like other storage companies, they immediately refund not only your deposit but also pay you back for any unused days you have already paid for.

Highly recommended!

October 10, 2023
Unprompted review
Planet space logo

Reply from Planet space

Dear Mark, thanks for this fantastic review and trusting us with your storage!! greetings from the whole Team!

Rated 5 out of 5 stars

Well done Planet Space

Very easy and friendly operations, a pleasure to deal with the manager Lucia, always smiling and available. Very secure place to store your things, 24hrs personal access makes it so easy. The spaces are new, clean, well lited, well ventilated, and the inner access ramp is a saviour. You can't go wrong if you need storage in this area. Well done!

September 29, 2023
Unprompted review
Planet space logo

Reply from Planet space

Dear Anthony, thanks for this fantastic review and trusting us with your storage!

Rated 5 out of 5 stars

Good facilities

Very nice facilities and good choices of spaces. I also liked communication with the manager of the facilities: always fast response to the questions and assistance if needed. Very clear and transparent cost overview and calculations. It is calculated pro rata - so you always pay per use.

September 13, 2023
Unprompted review
Planet space logo

Reply from Planet space

Dear client, thanks for your review and trusting us with your storage.

Rated 5 out of 5 stars

Fast

Fast, efficient and easy access to store bags!

July 12, 2023
Unprompted review
Planet space logo

Reply from Planet space

Thanks for this review and storing with us!

Rated 5 out of 5 stars

Best storage in Mallorca

Best storage in Mallorca, also very good costumer service, big thanks to Rick Doorenbos👍

May 24, 2023
Unprompted review
Planet space logo

Reply from Planet space

Dear Maximilian, Rick and all of us we want to thank you for your great review. It´s so good to know you are happy storing with us. Thank you much.

Rated 5 out of 5 stars

Planet Space is located just off the motor way in Son Castello, Palma

Planet Space is located just off the motor way in Son Castello, or the one i used for 5 years anyway, you geta code and can enter whenever you like, 24/7. for me was very practical storage, never any issues and Lia was always very helpful. Thanks guys.

May 29, 2023
Unprompted review
Planet space logo

Reply from Planet space

Dear Kieran, it has been a pleasure having you as a client. We are very happy that your level of satisfaction has been that high. Our proposal is to always provide the best service. We are happy to count on Lia in our team of professionals. She has helped may clients during the last 7 years, she is just lovely. Thanks for your trust in us. We will be happy to assist you in the future if you need space again.

Rated 5 out of 5 stars

I had a perfect experience

I had a perfect experience with Planetspace. Very helpful and friendly staff, that is always there for any question. Being able to enter 24/7 was perfect and made it very flexible. I can totally recommend it!

May 11, 2023
Unprompted review
Planet space logo

Reply from Planet space

Dear Julia, Thank you for such a great review. We are very happy about it. Thank you for recommending us.

Rated 5 out of 5 stars

Friendly, helpful staff, and secure, easily accessible storage at a very good price.

I have had a storage unit with Planet Space for over 7 years and have always enjoyed the ease of access, security, and easy to reach locations, having been at Porto Pi, and now Son Bugadelles, which are both very convenient. I also have to mention the wonderful, friendly staff. Everyone I have ever come into contact with at Planet Space have always been very friendly and helpful.
Over the years there have been a few occasions where I have needed their assistance and they have always gone out of their way to help.

May 3, 2023
Unprompted review
Planet space logo

Reply from Planet space

Dear Ian, our self storage managers are so popular with our customers they even come and visit them after they have moved out of their unit. It´s because all understand the goods you put in storage are important and they will do all they can to ensure your self storage experience is as stress free as possible. Thank you for your trust in us during the last 7 years, and for the nice review. See you!

Rated 5 out of 5 stars

Brilliant warehouse..

It is a great company for warehouse use.. It's very comforting, especially Lucia's mastery of her job and always being helpful is a huge plus...
Thank you very much for everything Planet Space.
All the best.
Aytaç Attagenc

May 2, 2023
Unprompted review
Planet space logo

Reply from Planet space

Dear Aytac, thank you so much for your review. We are very happy about your level of satisfaction with our services and installations. We, specially Lucia want to thank you once more for being our client and for your trust in us.

Rated 5 out of 5 stars

Friendlyness and Helpfulness combined…

Friendlyness and Helpfulness combined with expertise - thank you

March 24, 2023
Planet space logo

Reply from Planet space

Dear Susanne, many thanks for your review. We have to thank you for your trust in us. We are happy to Wecome you at Planet Space. Thank you!

Rated 5 out of 5 stars

Nice experience

Nice experience, I got my stuff for 6 months. Easy, safe and cheap. Very well attended by the staff of the company. Very recommended! Carlo

March 17, 2023
Unprompted review
Planet space logo

Reply from Planet space

Dear Carlo, It has been a pleasure. Thank you so much for recommending us. We are looking forward welcoming you again in the future.

Rated 5 out of 5 stars

The Planetspace team were very helpful…

The Planetspace team were very helpful and responsive. Their contract terms were straightforward, and we found it very easy to store our goods and to access them whenever we wanted to 24 hours a day, seven days a week. We were also able to end the contract at short notice when we no longer needed the space, and Planetspace quickly paid back our deposit and unused monthly fee. A very friendly and efficient service which I would recommend to anyone!

March 7, 2023
Unprompted review
Planet space logo

Reply from Planet space

Dear Steve, many thanks for writing such a nice review. We have been in the industry more than 15 years and helped hundreds of people with their storage needs and changing moments that led to them adapting our terms and conditions as best as possible for everyone. It is very grateful to us to know your level of satisfaction with our services. Thank you for your trust and for recomending us.

Rated 5 out of 5 stars

Efficient and Courteous Service

Excellent and efficient service in getting set up initially, accurate billing and good access at all times. Very happy to recommend Planet Space.

March 2, 2023
Unprompted review
Planet space logo

Reply from Planet space

Dear Tony, thanks for your review. We much appreciate it. As we already told you, it has been a pleasure having you as a client. If you need storage in the future we will more than happy to assist you again.

Rated 5 out of 5 stars

Excellent facilities and staff

Very clean facilities, easy to use, reasonable prices and the staff are great with communication and any assistance needed - we used their units for several years and if we need storage again, they'll be the place we go to.

February 19, 2023
Unprompted review
Planet space logo

Reply from Planet space


Dear Scott, we are more that happy to know your level of satisfaction storing with us. Don´t hesitate contacting us if you need our services again. It has been a pleasure having you as a client. Thank you very much for your trust in us.

Rated 5 out of 5 stars

Incredible service

Incredible service. Safe, clean, accessible. AMAZING staff! Highly recommend.

November 30, 2022
Unprompted review
Planet space logo

Reply from Planet space

Dear costumer, thank you very much for your review and for recommending our services.

Rated 5 out of 5 stars

Reasonable prices and good location

Reasonable prices and good location. Just outside of Manacor city.
Service just can't be better.
6 star for local manager who helped me out from huge problem, when Spanish transportation company failed and didn't arrive in time.
Thank you for that, one more time!!!!

October 25, 2022
Unprompted review
Planet space logo

Reply from Planet space

Dear Tapio, it makes us feel good to be able to help our clients out in stressful situations. Also, to have that kind of clients as you helps us to continue doing our best every day. Thank you for your trust in us and for this review.

Rated 5 out of 5 stars

Fantastic service throughout!

Fantastic service from both Lucia initially and then onto Carmen at the depot. We have had such a really good experience right from the booking and reservation process all the way through to storing our belongings. I very much recommend the service and facilities.

October 9, 2022
Planet space logo

Reply from Planet space

Dear Daniel, we appreciate your words and we are happy to have you as a customer. Thank you very much for trusting us your belongings and for recommending Planet Space.

Rated 5 out of 5 stars

Great service

Great service, very well organised. Will return next year.

October 4, 2022
Unprompted review
Planet space logo

Reply from Planet space

Dear Adrian, many thanks for your review and for your constant trust in us. We are looking forward to welcoming you again next year. Best wishes

Rated 5 out of 5 stars

Without a doubt a pleasant experience

Without a doubt a pleasant experience, even though is "only" a storage facility. Carmen was my contact there and she has been nothing but kind, helpful and easy to communicate with.

The storage is clean and easy to access 24/7 with your personal code.

You can quit the contract anytime and even get a refund of the remaining days if you cancel it before you reached the end of the month.

Highly recommended to everyone in need for extra space to (temporarily) store your belongings in a safe and client friendly space!

September 19, 2022
Unprompted review
Planet space logo

Reply from Planet space

Dear Myrte, many thanks for your nice review. We are very happy about your level of satisfaction with our services. Our proposal is to keep all our clients needs covered. Carmen is a wonderful person and a high qualified employer and it´s a pleasure of having her in our team. Thank you for recommending Planet Space.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look