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Planet space Reviews 

960
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and exceptional helpfulness, often going above and beyond to assist. The service provided is frequently described as excellent, efficient, and reliable, ensuring a smooth and stress-free overall experience. People appreciate the first-class, clean, and secure facilities, which are easy to access and conveniently located, often with convenient parking. Many highlight the simple and efficient systems, noting the great value for money and ease of use.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their professionalism, friendliness, and... See more

Service

Reviewers highlight positive aspects of service, expressing high satisfaction and finding it to be superb and... See more

Facilities

Customers had positive experiences with facilities, consistently praising the cleanliness and organization of... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as excellent, simple, and... See more

Location

Customers consistently note positive experiences with location, highlighting its convenience and easy access.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a an incredible experience with planet space. The team is very professional and efficient. I had to rent a storage from abroad without seeing the space. They have explained everything so well an... See more

Company replied

Rated 5 out of 5 stars

We stored our house contents with Planet Space in Manacor for more than a year, it was a great experience thanks to Tatiana who managed everything for us with professionalism and friendliness. It was... See more

Company replied

Rated 5 out of 5 stars

My first time to use a store unit , I went with no knowledge but the lady behind the desk helped me so much and was so patient with me and gave me good advice. She answered my questions friendly.... See more

Company replied

Rated 5 out of 5 stars

This has to be one of the simplest most efficient systems in operation. Incredible! Tatiana is superb. Helpful, supportive and explains the process of using her service perfectly. I cannot... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Boat Storage Facility
  3. Records Storage Facility
  4. Storage Facility
  5. Wine Storage Facility

Written by the company

En Planet Space te ofrecemos trasteros con un servicio «pensión completa»; ese espacio que necesitas en casa, en tu negocio o bien a bordo!


Contact info

4.9

Excellent

TrustScore 5 out of 5

960 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(960)

152 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our 2 month rental turned into 2 years…

Our 2 month rental turned into 2 years because of covid 19. Our belongings were very well looked after, no problems at all. The staff are very pleasant and helpful.

October 9, 2021
Unprompted review
Planet space logo

Reply from Planet space

Dear Jason, thank you very much for your review and trusting Planet Space.

Rated 5 out of 5 stars

Planet Space made everything really…

Planet Space made everything really easy. They upgraded my storage to a bigger size seamlessly when I realised everything wasn't going to fit. There was no minimum contract period, so when I called to cancel my space they did it straight away. No problems. It was also really easy to access after hours. I will def recommend them to others. Great service.

October 6, 2021
Unprompted review
Planet space logo

Reply from Planet space

Dear Michael. We always try our best to adapt us to the needs of our clients. Thank you very much for this review and for recommending Planet Space!

Rated 5 out of 5 stars

I am very happy with the efforts that…

I am very happy with the efforts that planet space makes to accommodate our storage needs. A modern and practical approach to storage for the yacht.

July 15, 2021
Planet space logo

Reply from Planet space

We are happy to provide our clients all possible services. Thank you very much for your review.

Rated 5 out of 5 stars

Great locations

Great locations, easy access, very secure and lovely, friendly, helpful staff.

July 9, 2021
Planet space logo

Reply from Planet space

Thank you very much Ian for your review. We are always happy to help in every possible way. Many thanks for your trust.

Rated 5 out of 5 stars

Fantastic place with very helpful…

Fantastic place with very helpful staff. Multilingual service. Easy access. Clean dry storage rooms. What more could you ask for?

July 9, 2021
Planet space logo

Reply from Planet space

Dear Mark, many thanks for this review and your trust in our brand!

Rated 5 out of 5 stars

We used the Santa Ponça location.

We used the Santa Ponça location.
Rick is the person in that location. Very kind and helpful, a delight to deal with him.
The facility was clean and everything went well. When we retrieved our belongings, everything was fine.
If there is need in the future for more space, we will not hesitate to go there.

June 26, 2021
Unprompted review
Planet space logo

Reply from Planet space

Dear Ana, thanks for this review and trusting us with your storage! We are looking forward to welcome you back if you should need SPACE in the future.

Rated 5 out of 5 stars

Great service

Great service, all around. Rick at Santa Ponsa depot is always on hand for any questions. Great secure storage.

May 4, 2021
Unprompted review
Planet space logo

Reply from Planet space

Thanks for your review and trusting us with your storage.

Rated 5 out of 5 stars

Great Service

We used Planet Space for a year for boat storage. The facility is very good, clean and the staff always helpful. I would definitely recommend.

April 26, 2021
Unprompted review
Planet space logo

Reply from Planet space

Dear client, thanks for the review and trusting Planet Space with your storage.

Rated 5 out of 5 stars

Planet space were extremely helpful

Planet space were extremely helpful. They answered all questions in a rapid and clear manner. I cannot recommend them enough. The storage units are clean and dry. Overall, the staff, the space and the price is great!

Georgia Lumb

April 13, 2021
Unprompted review
Planet space logo

Reply from Planet space

Dear Georgia, thanks for your review and trusting us with your storage.

Rated 4 out of 5 stars

Secure

Secure, clean, friendly, accommodating

April 8, 2021
Planet space logo

Reply from Planet space

Thanks for your review

Rated 5 out of 5 stars

Perfect

Perfect. Great communication. Flexibility and lovely staff. Highly recommended
Thank you

April 8, 2021
Unprompted review
Planet space logo

Reply from Planet space

Dear Nina, thanks for this review and the trust!

Rated 5 out of 5 stars

i can absolutely recommend them.

There are not a lot of companies that so fully embrace customer service. i can absolutely recommend them. and i wish many other companies - from whatever industry - would take their values to heart.

March 19, 2021
Unprompted review
Planet space logo

Reply from Planet space

Dear Andreas, Thanks once more for your review and trusting us with your storage!

Rated 5 out of 5 stars

everything is good...

everything is good.... nice comfortable place... dry... and very good.... 24 hours to get inside... safety.... very good.... i trust them if i need some place again.... thank you.... andrea

March 8, 2021
Planet space logo

Reply from Planet space

Dear Andrea, thanks for your fantastic review and storing with us.

Rated 5 out of 5 stars

Very clean storage rooms with very good…

Very clean storage rooms with very good accessibility.
The contract is flexible and easy to start and end.
Big plus for us was the three different languages they offered, as our Spanish wasn't the best.

February 25, 2021
Unprompted review
Planet space logo

Reply from Planet space

Dear Brit, thanks for your review and trusting us with your storage!

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