I made an order....two weeks have passed and the order hasn't arrived....No one answers the phone number There is no response to email either.I really regret that I ordered here.
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See what reviewers are saying
Super customer service 👌 I placed an order which was delivered quickly, then another order where they were out of stock and had to get new stock from supplier, but it would take some time so I cancel... See more
Ordered things that appeared as available, A week passed by, no information, I sent an email asking whats going on, apparently some of my order was back ordered. I was it was arriving by the en... See more
Company replied
Very good experience ordering few bits and pieces from this website. Got the package in two days from order. Overall the prices seems also quite fair. I was a bit skeptical because of some reviews, bu... See more
Hasn’t replied to negative reviews
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I made an order....two weeks have…
I made an order....two weeks have passed and the order hasn't arrived....No one answers the phone number There is no response to email either.I really regret that I ordered here.
Super customer service 👌 I placed an…
Super customer service 👌 I placed an order which was delivered quickly, then another order where they were out of stock and had to get new stock from supplier, but it would take some time so I canceled order. After cancelation money reservation was removed very quickly. Im surely going to buy from planta.dk again 😎
Not trustworthy.
In July 2023, I placed an order with planta.dk but received no communication thereafter. Surprisingly, the funds were taken out of my account in February 2024, and only then did I receive the products. Despite expressing my dissatisfaction with the prolonged delivery period, my complaint was met with silence.
Again no asortyment.
Super ❤️❤️❤️❤️❤️
Easy and reliable
Easy and reliable. Good products, fair prices, and a diligent customer service.
The sold me a pump that wasn't…
The sold me a pump that wasn't available and now don't want to pay me back and I need to wait months
feedback is negative.i cant order stuff…
feedback is negative.i cant order stuff after two weeks,nobody contacts.when you will sen it_-
Super hurtig ekspedition :)
Items in back order. UNTIL WHEN?
Ordered things that appeared as available,
A week passed by, no information,
I sent an email asking whats going on, apparently some of my order was back ordered. I was it was arriving by the end of next week,
2 weeks later, another part of my order is now on back order.
its been almost a month until, i decided to get a refund and shop somewhere else.
My cactus literally died whilst waiting to be transplanted.

Reply from Planta
Fast shipping and great products
Fast shipping, good quality products! Recommend buying through their online store.
Absolutely great price for some really…
Absolutely great price for some really nice pots but on arrival they smelled terrible, almost toxic! I was worried they may affect my plants and so I had to wash all 13 of them in the shower. There is still a strange, toxic smell, which is not ideal since I have them indoors (and I am also living indoors) but otherwise, really good value for money. ps. my plants are thriving :)
Very pleased with the service
Very pleased with the service - super fast delivery and all products as described :)
Perfekt sted at handle.
Very fast delivery and good product
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