plasticstorageboxes Reviews 

421
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

DISGUSTED. Unfortunately there is not zero star rating, which is what I would give this company.

Rated 1 out of 5 stars

BAIT AND SWITCH! Do not buy! They will send you whatever product they feel like and then stop answering your communications when you offer multiple choices of fair resolution, especially if you are sh... See more

Rated 1 out of 5 stars

Disgusting attitude! A month of non stop messaging or phone calls yet no sign of our order! Will be reporting to trading standards, although it seems trading standards is taking no notice of the memb... See more

Rated 1 out of 5 stars

no protective packaging. 6 of the 10 containers arrived smashed. The lids do not fit as the fixings on lid and base dont align. contacted to request refund, fobbed off several times, as low on staf... See more

Company details

  1. Home Services

Information provided by various external sources

Plastic storage boxes supply top class storage solutions From craft to bedroom, school to industrial, houseware to garden, we have a wide range of plastic storage boxes and containers to suit any requirement. Prices ranging from only £1, with a huge ra...


Contact info

1.2

Bad

TrustScore 1 out of 5

421 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(421)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. All of the negative reviews are CORRECT. Ordered a box, received a DIFFERENT box in terms of description and dimensions. Contact via facebook read, and ignored. Contact by email ignored (I received a read receipt). They hung up on the phone when I calmly explained the issue. UNPROFESSIONAL. SCAMMERS.

November 13, 2021
Unprompted review
Rated 1 out of 5 stars

Wrong item sent, no replacement

Wrong item sent to me. Told them 7 days ago. They told me that they'd check with warehouse. No replacement or response. Very disappointed. I was trying to avoid amazon to give an independent business. That was definitely a bad idea in this company's case.

November 4, 2021
Unprompted review
Rated 5 out of 5 stars

Before antiquity, a miracle...

Plasticstorageboxes.co.uk

Long ago when the world moved differently, when time was not chopped into precise, desperate pieces, Man had a revelation.

What if a thing, could be placed into ANOTHER thing?

And not only that, not ONLY that, but yet that second thing could then be carried around and placed wherever the heart desired!

Now, in this time of turmoil,
of doubt...in the midst of all this uncertainty and apprehension, comes a reimagining of this ancient magic, this forgotten art...

I present to you the
plasticstorageboxes.co.uk

Now, once again, the wizardry of intermingling matter in graded forms can be released.

You, you have the power now!

Put a thing in another thing!
Put that second thing WHEREVER your heart desires.

I am spellbound by such alchemy.

I am rendered speechless in it's presence.

Harness the might of dimensional manipulation.

A plaything now, the fundamentals of pure form!

Go forth, create, be omnipotent in your design...

The world is yours, and nothing will ever be the same...

Free delivery was a bonus.

October 27, 2021
Unprompted review
Rated 1 out of 5 stars

Scam artists - don't use this company

Ordered some boxes got a DPD delivery date - they didn't arrive. Why because the sender didn't send anything. Emails. chat and phone = I'll have to check with warehousing and come back to you - nothing heard. Refund declined ... Onwards to Trading Standards and action to reclaim money.

October 27, 2021
Unprompted review
Rated 1 out of 5 stars

Worst customer experience I've had!

I wish I had never made a purchase from this company!
I placed an order and 30 minutes later I tried to cancel the order by contacting them through the chat on their website. They reassured me that they will pass my request to the team and it should be alright. This never happened. They shipped the order instead and when I tried to contact them they never answered their phone! After sending several emails asking them if they can at least ask the courier to not deliver the order they told me that the only way is for me to refuse delivery. This was not true because when I contacted DPD they told me that only the sender can request for the order to be returned before being delivered. So, after having to accept the order I had to arrange for it to be returned back to them. After more than a month since I first placed the order I still haven't received a refund and I still cannot reach them by phone.
Stay away!

October 23, 2021
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

They delivered the wrong boxes and didn't have the correct ones in stock. I returned the items more than a month ago and am still waiting for the refund (having emailed and tried to call them many times)

October 19, 2021
Unprompted review
Rated 3 out of 5 stars

Shaky start but things got better

A shaky start with several delays in delivery and one box was damaged in transit. However, following my email to them they responded quickly with a replacement which should now be on the way. Fingers crossed it arrives safely.

August 23, 2021
Unprompted review
Rated 1 out of 5 stars

Dishonest

The items they sent weren't as described. No-one answers the phone. Their chat facility never has anyone there. After weeks of false promises via e-mails, by which I mean, plain lying, they finally sent a courier to collect the boxes.Since then they have ignored e-mails and I'll be taking action to get a refund. I can't understate how much time I've wasted over this - apart from spending time on e-mails, I waited for promised replacements, which meant I delayed buying what I needed from another company, which messed things up for me, as they were urgent. Definitely don't trust this company.

August 16, 2021
Unprompted review
Rated 1 out of 5 stars

Scammed

I’ve ordered from them but never received the items and they won’t give me my refund either. Contacted Paypal to help with my case, still awaiting outcomes. Don’t order from them, they’re not trustworthy and reliable. Once they’ve taken your money they don’t care about your order anymore. Very stressful dealing with them.

August 12, 2021
Unprompted review
Rated 1 out of 5 stars

Not delivered and very bad communication

I ordered 3 boxes on 14th June which still were not delivered by the 9th July. My 3/4 phone calls to them were not answered just rang and rang, rubbish customer support. My emails were replied to (except when I asked for a refund) within two to seven days. I was finally given a tracking number for Hermes but that just showed that my order hadn’t been received by them. Their last email reply I had from “Sales” (no name) on the 6th July said that he/she would see if they could do anything to improve the situation for me. Hardly encouraging. Ridiculous hassle with no gain.

July 19, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY

they sent us the wrong products and didn’t give us the refund, after repeated emails. I don’t know how they are still trading.

July 9, 2021
Unprompted review
Rated 1 out of 5 stars

DO Not Use This Company

This is the worst company I have ever dealt with. The absolute worst customer service I have ever had to deal with, this company goes under - Viss Solutions,
Ordered a plasterers bucket which arrived damaged, I had to email them as their help desk phone number never gets answered, told them of the damaged bucket and the promised a replacement that never arrived, many more emails and more broken promises from from them, after a month of waiting for a replacement I asked for a refund, they also promised they would, that refund never came finally I got PayPal involved they also got no customer service from them and PayPal refunded me, Please go elsewhere rather than buy from this lousy company. I only gave 1 star because you can’t give minus 5.

June 19, 2021
Unprompted review
Rated 1 out of 5 stars

BAIT AND SWITCH

BAIT AND SWITCH! Do not buy! They will send you whatever product they feel like and then stop answering your communications when you offer multiple choices of fair resolution, especially if you are shielding or otherwise unable to return. They also will flat-out lie and say that they responded one way when you can prove by the ebay message record that they said something else. They are liars, bait-and-switchers, and terrible all around. Shouldn't be legal to operate this way.

June 1, 2021
Unprompted review
Rated 1 out of 5 stars

Worst service ever!!!

My order placed 23 of March, I received part of it 2 weeks after which is ok. Some of the boxes had scratches or were a bit broken, thankfully they replaced them. The biggest issue was with the missing part of my order. They never informed me about it, I had to called them, emailed them hundred times, asked them for refund and didn't receive any clear answer. After 1.5 months they told me that the boxes are out of stock and if I want a different colour. After almost 2 months, I received the boxes, on a different colour of course and without any refund!
They don't know how to work!!!! Im working on a customer service and that's not the right way. Also the quality is not what you expected!
I will never buy again!!!!! Worst service ever!!!!!!!

May 17, 2021
Unprompted review
Rated 1 out of 5 stars

SCAMMED

SCAMMED - Do Not Use this website (plastic storage boxes).

Items purchased which were never received. Tried multiple times to contact their customer services to get an update on the items and then to try and get money back but we have never received a reply or a refund.

May 14, 2021
Unprompted review
Rated 1 out of 5 stars

Appalling company

Appalling company. Ordered a bin failed to arrive. Had to chase for a response. Multiple holding emails then to discover ‘lost in transit’. Still waiting for a refund 1 month on.
Unacceptable

May 13, 2021
Unprompted review
Rated 1 out of 5 stars

No VAT invoice

They apparently 'pride themselves on good customer service' - what a joke!!!

Although products and delivery were ok, I requested a VAT invoice for my purchase after not being sent one on the 13/04/21.

It's now the 19/04/21 and I'm still waiting, after being fobbed off daily with 'it will be sent later'.. Tried calling multiple times but no-one answers the phone so the only way to actually speak to someone is on the live chat, who just tells you 'it will be sent later'.

Wish I'd have read the other reviews on here first - if you're reading this, take mine & others advice and don't bother with them!!

April 19, 2021
Unprompted review
Rated 1 out of 5 stars

Disgusting company

Disgusting company. Goods never received and still no refund. Daily I email them apart from a lady called LEEANNE who I think tries to help but the rest of the company couldn’t give a toss. This has been going on since March 4th. DONT use them. Once I get my refund I wouldn’t touch them with a Bargepole. Who are this Viss Solutions who took my money and who are supposed to be part of them !!!

April 15, 2021
Unprompted review

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