Plastock Reviews 337

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality and accuracy, often finding exactly what they need. The delivery service is frequently highlighted for its speed and efficiency, with many people receiving their orders promptly and well-protected. The ordering process is described as easy and straightforward, and the staff are commended for their helpfulness and excellent communication. However, some customers also noted issues with delivery, including concerns about the final placement of packages or experiencing significant delays. A few people were dissatisfied with how cutting services were handled, particularly regarding offcuts, and some reported problems with incomplete address information affecting delivery.

What people talk about most

Product

Reviewers express satisfaction with the products, often highlighting their high quality and accuracy to... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy, with some... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the efficient, friendly,... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the team for being... See more

Based on these reviews

Rated 5 out of 5 stars

I was serviced exceptionally well by Nick, who ensured my satisfaction. The package was very large, properly protected and came very fast. I was pleased by the price he charged for his services.... See more

Company replied

Rated 5 out of 5 stars

Didn't have the full stock that was ordered but to be fair they did contact us straight away to offer a refund, deceiver when they had stock or send what they could. Communication was great so a well... See more

Company replied

Rated 5 out of 5 stars

Ryan at ADL rescued us with the fastest turn around ever on some internal signage to meet a deadline less than a week away at a retail business in Dunstable. Ryan has a can-do attitude and his service... See more

Company replied

Rated 5 out of 5 stars

Easy to use & order website and extremely helpful sales team. I needed some 6mm rods for some blinds i had put up, but there are several different types plastic i needed ones that didn't have to much... See more

Company replied


Company details

  1. Plastic Fabrication Company
  2. Acrylic Store
  3. Plastic Products Supplier
  4. Plastic Wholesaler
  5. Polythene and Plastic Sheeting Supplier

About Plastock

Written by the company

MORE THAN JUST PLASTIC...

Plastock offer a huge range of over 15,000 products available from UK stock, specialising in Engineering, Display and Architectural materials in a wide range of colours, sizes and shape. For sheet, rod and tube materials, including 100% RECYCLED options, we've got you covered. Check out our extensive range...

100% Recycled Plastics Engineering Plastics Sign & Display Plastics Design & Architectural Plastics

But we’re not just a product-focused store, we’re process-focused too and have some of the best creative talent around. Plastock is an expert in all cutting, laser and manufacturing techniques across a huge span of industries, materials and components. We can also support you with design, development, fabrication and installation services.

Our Services

We use only the best, time-tested machinery to produce the best results. Our experience and skill with plastic is unrivalled. We’ve worked with a whole host of global leading brands including the BBC, 2012 Olympics, Selfridges, Bentley, Smirnoff, Burberry, Cadbury, Volvo, Super Dry, Tate Britain and Gap among others. However it’s not just about the big names - we love smaller projects too involving one-of-a-kind pieces for the home or an exhibition.

IF YOU CAN THINK IT WE CAN MAKE IT...

If you can come up with the bare bones of an idea, our talented team will do the rest. As part of our company ethos we’re also heavily focused on efficiency, making our warehouse and processes as green as possible - not only for the environment but so we can pass on cost-savings to our valued clients.

No project is too big or too small - no level of customer input too little or too large. We can operate as a sub-contracted or fully-managed vendor. Plastock operates under stringent quality control measures and we have outstanding design, manufacturing, engineering and logistics capability making us not only the easiest manufacturer you’ll ever work with, but the most innovative.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

337 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My item was delivered today without any…

My item was delivered today without any warning and was just left on the street next to the Townhall where it should have been delivered to.
I am not happy with this service at all, as my item was close to being taken away.
I've taken photos of where this was left, and this should not happen.

October 24, 2025
Plastock logo

Reply from Plastock

Hi Leanne,

Thank you for taking the time to leave your review, your feedback is important to us.

According to our records a shipping confirmation email was sent on Friday (24 October) to the email address provided with your order. This email contained a tracking number which allowed you to track your delivery; it is unfortunate that this email did not find its way to you.

However we understand that this does not excuse our courier not handling your delivery correctly and we apologised for any inconvenience caused. If you would like to take this further please reach out to our customer service team.

Team Plastock

Rated 5 out of 5 stars

Great communication and service

Great communication and service

October 21, 2025
Plastock logo

Reply from Plastock

Hi Tamsin,

Many thanks for taking the time to leave your review. We're pleased you found our cut to size service useful and we look forward to seeing you again soon.

Team Plastock.

Rated 4 out of 5 stars

I made a slight mistake in my order of…

I made a slight mistake in my order of some imperial tubing, the team at plastock were great and walked me through the returns and re order process. Thank you

October 20, 2025
Plastock logo

Reply from Plastock

Hi Marc,

Thank you for choosing Plastock and for taking the time to share your experience. We look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

Delivered as promised

Delivered as promised, reasonable price will be using again

October 17, 2025
Plastock logo

Reply from Plastock

Hi Glen,

Thanks for taking the time to leave your review, your feedback is important to us. We appreciate your fantastic comments and look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

Really easy to order and install

Really easy to order and install. I will be buying from these guys again. I have no negative feed back 👍

October 15, 2025
Plastock logo

Reply from Plastock

Hi Ann,

We appreciate your great comments. Thank you for choosing Plastock and for taking the time to share your experience. We look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

Great quality

Product shipped in between mdf to ensure it arrived undamaged and received quickly. Acoustock was dense and easy to cut. Nice colours and uniform.

October 8, 2025
Plastock logo

Reply from Plastock

Hi Ross,

Many thanks for taking the time to leave your review, we're pleased that you were happy with the quality of our Acoustock acoustic panels. Thank you for choosing Plastock, we look forward to seeing you again soon.

Team Plastock

Rated 3 out of 5 stars

Disappointing

Items are posted well protected in MDF. Couriers selected are ok. Customer service great.

I shop with them every so often, PTFE sheets are expensive and often comes with at most minor scratches and dirt or even a footprint.

However, on this occasion sent out of warehouse with half inch dent in it. I expect sheets to be perfect in condition. Cutting service, you can't just tell them to halve it, they expect the cutting to be calculated even for this, they also scam you of off cuts unless you clearly state these to be sent to you.

October 6, 2025
Plastock logo

Reply from Plastock

Hi Alice,

Thank you for taking the time to leave your review, your feedback is important to us. We always aim to supply the highest quality materials and we are sorry that you were disappointed in this case. If you need further assistance please reach out to our customer services team.

Please note that customers using the cutting tool provided on our website are required to specify whether or not they would like any offcuts shipped with their order; there is no assumption that offcuts are not required and it is not possible for customers to check out without making this decision.

We appreciate your comments regarding our shipping and customer service and look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

ease of ordering

ease of ordering , good price

October 2, 2025
Plastock logo

Reply from Plastock

Hi Stephen,

Many thanks for taking the time to leave your review. We're pleased you found our cut to size service useful and we look forward to seeing you again soon.

Team Plastock.

Rated 5 out of 5 stars

Quick and efficient service with…

Quick and efficient service with competitive pricing

September 25, 2025
Plastock logo

Reply from Plastock

Hi Ian,

We appreciate your great comments. Thank you for choosing Plastock and for taking the time to share your experience. We look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

I was serviced exceptionally well by…

I was serviced exceptionally well by Nick, who ensured my satisfaction.
The package was very large, properly protected and came very fast.
I was pleased by the price he charged for his services.

I highly recommend team Plastock and their products to protect moist hens (corrugated sheet for a chicken run roof).

September 17, 2025
Unprompted review
Plastock logo

Reply from Plastock

Thanks for taking the time to leave your review. We're pleased you were happy with the service provided by Nick and the team, and we hope that both you and the chickens are delighted with your purchase.

Thank you for choosing Plastock, we look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars
Plastock logo

Reply from Plastock

Hi Jason,

Thanks for taking the time to leave your review, your feedback is important to us. We appreciate your great comments and look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Nothing too much trouble. Absolutely brilliant.

September 15, 2025
Plastock logo

Reply from Plastock

Hi Jodie,

Thanks for taking the time to leave your review. We're pleased you found the service provided by our team helpful. Thank you for choosing Plastock, we look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

Very pleased how easy it was to…

Very pleased how easy it was to purchase the item and shipping aa good too.

September 9, 2025
Plastock logo

Reply from Plastock

Hi Stuart,

Many thanks for taking the time to leave your review. We're pleased you found our website easy to use and we look forward to seeing you again soon.

Team Plastock.

Rated 5 out of 5 stars

Speedy service

Speedy service, great packaging and good communication throughout. This was a bit of a trial purchase to do further and more extensive business with them.

September 1, 2025
Plastock logo

Reply from Plastock

Hi Ian,

We appreciate your great comments. Thank you for choosing Plastock and for taking the time to share your experience. We look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient

September 1, 2025
Plastock logo

Reply from Plastock

Hi Nick,

Thanks for taking the time to leave your review, your feedback is important to us. We appreciate your fantastic comments and look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

Great product

Great product, service and delivery

August 14, 2025
Plastock logo

Reply from Plastock

Hi Joseph,

Thanks for taking the time to leave your review, your feedback is important to us. We appreciate your fantastic comments and look forward to seeing you again soon.

Team Plastock

Rated 1 out of 5 stars

Don't expect them to be even vaguely intelligent.

You have to buy the whole sheet. I thought that when I asked for it to be cut into 4 pieces that would leave a similar sized chunk at one end plus offcuts there would be the 5th piece. Well what a silly assumption. The 4 peices seem to have been cut from the centre of each quarter sheet leaving just small offcuts from around the edges, what a waste of material.

My address was incomplete and the DPD man had to ring me to get my house number. I have contacted them about it but no response.

I won't be ordering again.

August 5, 2025
Plastock logo

Reply from Plastock

Hi Simon,

Thank you for taking the time to leave your review. We always aim to provide a high level of service to our customers and we are sorry that you were disappointed with the way your order was processed.

If in future you have specific cutting instructions please note that they can be added at the point of order, or alternatively you can upload a diagram of your requirements. Also, we can confirm that the delivery address used was the address provided with your order.

Please accept our apologies for any inconvenience caused.

Team Plastock

Rated 5 out of 5 stars

Good service

August 5, 2025
Plastock logo

Reply from Plastock

Hi Jacqueline,

Many thanks for taking the time to leave your review. We're pleased you found our cut to size service useful and we look forward to seeing you again soon.

Team Plastock.

Rated 5 out of 5 stars

Really quick turnaround and useful cutting service.

Really quick turnaround on 100mm clear acrylic tubing, and the optional tube cutting service was most useful, something I wouldn’t have been able to achieve easily myself.

I’ll definitely be back again for acrylic tubing for other projects.

July 29, 2025
Plastock logo

Reply from Plastock

Hi Paul,

We appreciate your great comments. Thank you for choosing Plastock and for taking the time to share your experience. We look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

Good selection of plastic and decent…

Good selection of plastic and decent prices.

July 30, 2025
Plastock logo

Reply from Plastock

Hi Andrew,

Many thanks for taking the time to leave your review. We're pleased you found our cut to size service useful and we look forward to seeing you again soon.

Team Plastock.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look