PLATINUM Pet Food & Care Ltd Reviews 

504
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 302 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report their pets eagerly finish every meal, loving the taste. Many highlight the high quality of ingredients and significant meat content, linking it to improved health benefits like shinier coats, increased energy, and better digestion. People also appreciate the food's pleasant smell, often comparing it to human-grade meals, and commend the easy ordering process with fast delivery. However, some customers noted an unpleasant smell for humans and felt portion sizes were smaller or less filling. Additionally, a few reviewers reported their pets experienced digestive issues like increased wind, looser stools, or upset stomachs.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its good quality and high meat... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of the food and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Order

Consumers find the ordering process to be positive, highlighting its simplicity and ease of use, with many... See more

Service

Customers had positive experiences with service, often highlighting its efficiency and promptness. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently received this dog food as a product test, and I’m so glad I did! My dog absolutely loves it—he finishes every bowl without hesitation. Not only does it seem delicious to him, but I’ve a... See more

Rated 5 out of 5 stars

We received this as part of a trial from TRND. Normally dubious about swapping food brands as our dog can suffer from an upset tummy easily, however, this transition was a breeze! Our working spaniel... See more

Rated 5 out of 5 stars

Received a sample of the wet food in chicken and also Duck and Turkey. Having a fussy Cockapoo, I didn't expect him to eat the food I'm pleasantly surprised to say that he devours both flavours. This... See more

Rated 5 out of 5 stars

I received the Platinum Wet dog Food sample as part of a project and was keen to see if my cocker spaniel was keen as I usually feed her dry dog food. I was impressed by the meatiness and when I chopp... See more


Company details

  1. Pet Store

Written by the company

Get to know our dry and wet food for dogs and cats on a par with human food in the PLATINUM online shop. Dog food prepared with Fleischsaftgarung (FSG) and cat food from the Freshmeatdryer are a grat combination of high fresh meat content and a unique preparation method. Just give it a try - your best friend will certainly love it!


Contact info

4.8

Excellent

TrustScore 5 out of 5

504 reviews

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4.8

All reviews

(504)

288 reviews in the last 12 months

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Rated 5 out of 5 stars

My dog has been throughly enjoying his…

My dog has been throughly enjoying his Platinum dog food for the past couple of weeks. I have never seen him get so excited over a particular food, he is literally obsessed! The food is gone within seconds of it being put down for him. I feel that this food is a very high quality option for my dog with a lot of fresh meat in the ingredients, which is great as there’s no unnecessary additives, which gives me a peace of mind that my dog is getting what he needs. The food itself has a nice firm texture to it, not mushy or watery which is even more confirmation that it’s packed with goodness. The only downside is my dog is a bit more smelly.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

i think this product is a must

i think this product is a must. we have been feeding our teddy wet and dry food mix for his meals since day one. which is proving costly. the thing that grabbed our attention when open in the bag was the big chunks of food that weren’t hard kibble. it was chunky soft meaty bits whixh we have now swapped from using wet and dry to this alone. he’s stools have been hard, we’ve had clean bowls everytime, and the quality of the product is of a high standard just like the contents of the food . well done guys we’re very happy customers

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Went down a treat!

We received this as part of a trial from TRND. Normally dubious about swapping food brands as our dog can suffer from an upset tummy easily, however, this transition was a breeze! Our working spaniel absolutely devoured the wet food… it comes in a specially designed tetra package that the meat is cooked in, locking in all the flavour and nutrients. It smelled good enough for us to eat! The portion size is a lot smaller than you would think - small amount in equals smaller amounts coming out! Every meal time was very exciting for our dog and the bowl has been licked clean at every meal.

September 17, 2025
Unprompted review
Rated 4 out of 5 stars

My dog loves this food

My dog loves this food, it’s so much better for him than other brands. It’s a good texture, and you give a smaller amount due to the goodness and recipe of the food. He seems happier and more energetic since using this food. I would highly recommend

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

My dog absolutely loved this and it…

My dog absolutely loved this and it smells that nice could of eaten it my self with 86% pur meat how can u not love this its my dogs new favourite and he will now be kept on this as its good for him and be loves it
tried this product for free as part of a trnd project.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

My dog loves this

Received free samples of this wet food for my dog to try, he absolutely loved it and wolfed it down, seems good quality due to it's high meat content

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

So tasty!

My 2 dogs absolutely love this food. When I am dishing it up for them, they get so excited and cannot take to gobble it up. The quality of the food seems so much better than the usual kibble you can buy. Also their digestive health seems so much better on this food. Overall, this food has had a very positive impact on my dogs.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

The dog loves his food!

I tried this product for free as part of a trnd project.

Great smelling dog food, and I'm sure it's tasty too given the fact that the bowl is always empty shortly afterwards!
The packaging looks great and the resealable bag is exceptionally good.
I would definitely continue to use going forward

September 19, 2025
Unprompted review
Rated 4 out of 5 stars

Really think I’ve finally found the one.

To be completely honest I have only had this product a few days hence the 4 star rating but what I can say the quality of the dry food is the best I’ve come across I purchased the mini size for both my dogs they are both fussy eaters but one of them to the extreme his not food orientated on feeding this to him he didn’t seem to interested which is quite normal after a few minutes he gave it a go and to my amazement he ate the lot I only gave him a smaller portion because I didn’t hold on that much hope so I offered him another small amount he finished that my dachshund she just tucked in like I’ve never seen before has I mentioned it is only early days and I will be happy to come back in a month or two to give you my feedback.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

I received this as a trial to review it .
Well what can I say my Norfolk terrier Nigel has been putting this nose up at his food for a good while to the point I was worried he wasn't eating enough,but from the first day I gave him this he has finished his bowl every time .his stools are much firmer and he is a happier dog. I was a bit sceptical about this food but it has been amazing.its not the cheapest to bye but it's definitely going to be worth it in the long run .me and Nigel are 100% happy with it.

September 9, 2025
Unprompted review
Rated 4 out of 5 stars

Platinum wet dog food trial

first impressions of PLATINUM Wet food was great easy to store doesn't take up vital space in the freezer, easy to open and loved how long they last
Overall quality of the food looks good you can visibly see the vegetables in the food the texture was okay but I did find that it stuck together and my personal opinion for my dog is that he prefers a looser texture,
PLATINUM compares to other dog foods I've tried is better than some other tinned products I've tried as it has a higher percentage of meat and its also cooked in its own juices rather than having nasties added.
Would you recommend PLATINUM Dog Food to other people due to the quality of the food and the ease of storage.
I have a three year old jack russell who's known to be quite fussy with his food he was excited to try platinum wet food and tucked in, but in his case which won't be the se for every dog he prefers chunks of meats where as i found PLATINUM to be a fairly soild minced meat also it has some juices but would love for them to make the same but with a gravy or more runnier texture. But overall my dog finished his first bowl quite quickly and often went back to see if there was any more. Would love to see other red meats, and will be trying my pooch on the other flavours soon.
But fantastic product loved being part of a team to trial this product thank you very much

September 12, 2025
Unprompted review
Rated 4 out of 5 stars

Chicken flavour

I tried this product for free as part of a trnd project.
I received the chicken flavour, my dog loved it straight away and was having the recommended amount twice a day, he didn't even wait for wet food to be added like he usually does.
The food looked more meaty than his usual dry food and had a stronger smell though not unpleasant.
The only downside to this food is that it seemed to give my dog increased smellier wind and sometimes looser poos.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Trixi was sent a box of platinum…

Trixi was sent a box of platinum chicken and a box of platinum turkey wet food to try in return for her honest feedback, as soon as the first box was open she couldn't wait to try it, her nose was straight in the bowl and it was licked clean in one sitting, I liked that there was no transition period..just feed it straight away so there's no messing about with it, a good amount of gravy to meat ratio, it's great quality as she's eaten it all at each meal time, she loved both flavours and her coat is shining more than ever, she has loads more energy and she very playful too, I'll definitely be buying this again for her

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Happy Dave

I recieved this dog food to give my honest review .
The packets are a decent size and easy to open and pour into the dish
The chunks are a good size and the gravy is rich and smells nice
Our dog enjoyed it and licked the bowl clean .
I can't claim his coat has gone really shiny or he has more energy but he is happy and enjoys eating it so that's good enough for me

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

A fussy dog ... no problem

Our 8 year old German shepherd is very fussy when it comes to biscuits but these biscuits are amazing. He cannot get enough of them, he is much happier on these biscuits, I will definitely be buying more and recommending them

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great for fussy eaters

Got 2 packets of ham for my collies. Both boys love it! They havent taken to different t food very well but we tried this. I now have 2 boys 2ho won't eat anything else!
Comes in small pellet for and easy digestible. Even the cat loves it, will be buying this as soon as these have finished. 5 out of 5

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

My dog absolutely loves this food

My dog absolutely loves this food. He gets so excited when it's meal time, he can't eat it quick enough sometimes. The meat contain is of an excellent % and my dog clearly appreciates it too!. This food was received as part of a complementary trial.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

A quality dried food my dog loves

My dog loves this and is really enjoying it..you don't need as much as normal because I have found it's very filling,and great quality and has not upset her or given her runs,except for the energetic sort,lol.
I love that it smells like proper food not an artificial chemical smell,and it really smells of meat,which it should.
She looks forward to eating it and never leaves any..I really would not hesitate to recommend this to any dog owner,even the ones with picky pooches.

September 18, 2025
Unprompted review

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