Platinum Planning Reviews 

24
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Absolutely awful do not trust them and I felt discriminated against just because of language barrier

Rated 5 out of 5 stars

My husband & I would highly recommend Platinum Planning. We asked platinum planning to write wills for us both. Excellent, professional & competitively priced service. Nothing was to much trouble,... See more

Company replied

Rated 5 out of 5 stars

Leigh Southall is well suited to this job. Very professional and explained the process fully without any frills. Good communication and marketing skills. Put my mind at rest through a difficult subjec... See more

Company replied

Rated 5 out of 5 stars

Last week I had all of my estate planning needs taken care of by Platinum Planning, Leigh came round and sorted everything out with no fuss and at a great price, we did Property Trust and Lasting Powe... See more

Company replied

Company details

  1. Legal Services

Written by the company

Will and Estate Planning Company, Pre Paid Funeral Plans.


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2.0

Poor

TrustScore 2 out of 5

24 reviews

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2.0

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(24)

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Rated 5 out of 5 stars

Excellent Professional Service

I always thought arranging a will would be a long winded and complicated process, however, Joanne was very warm, professional and clear in explaining all the different options available to us. Any questions we had she was able to answer. It was a real eye opener for my husband and I at what could happen should we not have a will in place. Once we decided on the right product for us, everything was arranged very quickly and at a very reasonable cost. I would highly recommend Platinum Planning.

May 9, 2021
Unprompted review
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Reply from Platinum Planning

Thank you for the wonderful review Leanne, we are delighted that Joanne met and exceeded your expectations

Rated 5 out of 5 stars

Very good service

Very happy with service provided. They came to us at home and all easily sorted. Draft Will arrived a day or so later quickly followed by final copies along with instructions how to proceed
Happy with friendly service from Simon

May 6, 2021
Unprompted review
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Reply from Platinum Planning

Thank you for the wonderful Review Bea, we do aim to exceed our clients expectations, I will pass on your kind words to Simon

Rated 5 out of 5 stars

Everything was very patiently explained…

Everything was very patiently explained by Simon in detail. Excellent service. Highly recommended.
Rita

April 14, 2021
Unprompted review
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Reply from Platinum Planning

Thank you for the wonderful review Rita, and thank you for the referral clients you have already sent to Simom, it is much appreciated and we are glad we have let your expectations.

Rated 5 out of 5 stars

Trusted advice and very professional

It was time to discuss the unpleasant issue of having a will in place for both of us. Leigh came highly recommended. The advice was perfect and everything was explained in clear language. The cost was a lot less than we were expecting for two professionally written wills. Thank you.

March 13, 2021
Unprompted review
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Reply from Platinum Planning

Thank you for the fabulous review Adrian, it was a pleasure helping you with your estate planning needs.

Rated 5 out of 5 stars

I had been putting this off for a while…

I had been putting this off for a while tried a local solicitor whom quite frankly confused me & wanted payment up front & I felt was going to be over charged. I was then recommend to try Platinum Planning, Simon was professional & put me at ease explaining in plain English what would be best for me no pressure, selling he subsequently sorted out my will, we put a trust & lasting power of attorney into place also, this has put my mind at ease & good value for money not like the solicitor was going to charge, would highly recommend.

March 11, 2021
Unprompted review
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Reply from Platinum Planning

Thank you for the fantastic review Sean, we do aim to please our clients and exceed their expectations.

Rated 5 out of 5 stars

Excellent service and very reliable

Excellent service and very reliable. I would definitely recommend Platinum Planning to all my friends and families.

March 8, 2021
Unprompted review
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Reply from Platinum Planning

Thank you for the fabulous review Su, I will pass on your kind words to Simon.

Rated 5 out of 5 stars

Fantastic service

What a wonderful service, l have a elderly uncle, who is deaf, leigh came to uncles home to write a will and funeral arrangements. Leigh was fantastic at explaining to my uncle what was required of him, answered all his questions and left my uncle with no doubts. I will be using this service for years to come and highly, highly recommend.

February 23, 2021
Unprompted review
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Reply from Platinum Planning

Thank you for the fabulous review Debra, it was an absolute pleasure to meet you and your uncle, so pleased to have been able to help him. Thanks again for your trust in us.

Rated 5 out of 5 stars

Will Writing

My husband & I would highly recommend Platinum Planning. We asked platinum planning to write wills for us both. Excellent, professional & competitively priced service.
Nothing was to much trouble, everything explained to us to make it understandable & Leigh answered any questions we had & got back to us quickly!
We will be asking Leigh to sort our funeral plans for us too in the near future!
Would highly recommend.

February 22, 2021
Unprompted review
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Reply from Platinum Planning

Thanks for the great review Michelle, we are delighted that we met your expectations and we thank you for putting your trust in us.

Rated 5 out of 5 stars

Would recommend this will writing service

Great service. Quick response. Came to the house and maintained social distancing because my father didn’t want to discuss personal details over the phone. Happy to accept amendments as well which is great. As with all these things. It’s only when you see it in writing that you realise that you may not have considered everything. Would recommend

January 28, 2021
Unprompted review
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Reply from Platinum Planning

Thank you for the wonderful review Claire, I will pass on your kind words to Simon.
We are pleased that you found our service to your satisfaction, covid protocols are very important in these difficult times

Rated 5 out of 5 stars

Professional and courteous

Leigh ensured that the whole process of taking instruction for my elderly moms will was straightforward and efficient. He was professional and courteous throughout video meeting and put my mom at ease. His service was very reliable and prompt and I would highly recommend Leigh.

January 12, 2021
Unprompted review
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Reply from Platinum Planning

Thank you for the fantastic review Graham, it was a pleasure to speak with you and help sort out yours moms wishes.

Rated 5 out of 5 stars

Will and funeral plan

Leigh was professional and know what he was talking about , polite felt at ease when specking to him I would recommend them to all my family and friends we where that impressed we are asking leigh to come back and sort out our funeral plan

January 11, 2021
Unprompted review
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Reply from Platinum Planning

Thanks for the fabulous review Sharron, we are pleased that we managed to help you during a difficult time.

Rated 5 out of 5 stars

What a pleasant experience that was

What a pleasant experience that was, after many years of dithering over getting around to organising a will due to not really trusting solicitors, after some research I ended up at Platinum Planning, I was visited by Leigh who was very professional and explained everything in a way that I could understand. Such was the experience I have arranged for Leigh to come and organise my funeral plan. I would definitely recommend this company to my family and friends.

December 24, 2020
Unprompted review
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Reply from Platinum Planning

Thank you Justin for the superb review, we aim to make our clients feel comfortable in what is a very sombre subject, so glad we could help.

Rated 5 out of 5 stars

Platinum by name and a Platinum rated service

A great team who are fast,efficient but still have the personal touch. They are informative and knowledgeable of their work and can lift what can be a sensitive time with a little humour. They kept us informed of the progress of our paperwork and checked with us to ensure that as it progressed we were aware of what was happening and it fulfilled our requirements.
A great company who I would definitely recommend to friends,family and anyone else.

December 14, 2020
Unprompted review
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Reply from Platinum Planning

Thank you for the wonderful 5 star review Mike, we are so pleased we met your expectations. It was a pleasure to help you.

Rated 5 out of 5 stars

Excellent!

I had a recent shocking experience with a solicitor (re: last will and testament) so bad I went to the other side of the city to find a new service. I used a service finder website and within minutes Leigh of Platinum Planning 07795816174 rang me, had a good chat and arranged an appointment! I have to say I was blessed that he got there first. Very professional but also kind considerate and empathetic. Great prices and it is inspiring to see a business providing a service for less than half the cost than anywhere that I can find. And doing it because they just dont like seeing people getting ripped off! Highly reccommend and thank you Platinum Planning Ltd your a breath of fresh air.

December 1, 2020
Unprompted review
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Reply from Platinum Planning

Thank you Deborah for this fantastic review,we do aim to exceed our clients expectations and we are delighted that you are happy with our service , thank you for your trust in us after a bad experience.

Rated 5 out of 5 stars

Excellent customer service

Leigh Southall is well suited to this job. Very professional and explained the process fully without any frills. Good communication and marketing skills. Put my mind at rest through a difficult subject.Would recommend to family and friends. Did not feel pressured at all. money well spent .

November 23, 2020
Unprompted review
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Reply from Platinum Planning

Thank you for the wonderful review Wendy, we do try our best to do a great job, especially with such a morbid subject, thank you for your trust in us.

Rated 5 out of 5 stars

Leigh came today and sorted my will and…

Leigh came today and sorted my will and Funeral Plan's for me and my son very Friendly and Trustworthy Thank you so much Leigh

November 23, 2020
Unprompted review
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Reply from Platinum Planning

Thanks for the great review Wendy, we do aim to please our clients in what is sometimes a tricky situation.

Rated 5 out of 5 stars

Very proffessional and friendly

Leigh came to my house and explained the will process. He was very polite and proffessional. He made me feel comfortable and relaxed and it was like talking to a friend but while being proffessional. He asked me all the questions and explained when i didnt fully understand what things ment. I feel content now i have sorted my will out and i would definatley recommend Leigh and his company if you are looking for help and guidance when writing your will. Thank you so much for your help.

November 2, 2020
Unprompted review
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Reply from Platinum Planning

Thank you for the great review Michelle, we pride ourselves on making our clients feel comfortable and relaxed. Thank you for your trust in us.

Rated 5 out of 5 stars

Easy and friendly

Leigh came and sorted my fathers Will,LPAs and funeral plan...easy too deal with,friendly service with no pressure too buy,would happily recommend to friends.

October 22, 2020
Unprompted review
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Reply from Platinum Planning

Thanks for the great review Ian, we do aim to please.

Rated 5 out of 5 stars

Weight off my mind

Last week I had all of my estate planning needs taken care of by Platinum Planning, Leigh came round and sorted everything out with no fuss and at a great price, we did Property Trust and Lasting Powers of Attorney. After a no obligation chat we also decided to take out funeral plans at the same time. It was nice and a relief to get it all sorted in one meeting. Thanks again Leigh

October 17, 2020
Unprompted review
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Reply from Platinum Planning

Thank you for the wonderful review, we aim to provide great service and great prices, so happy that you put your mind at rest.

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