Platinum Skies logo
Visit website

Platinum Skies Reviews 4

•
TrustScore 3.5 out of 5

3.5

Property Management Company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Property Management Company
  2. Real Estate Agency
  3. Real Estate Agents
  4. Real Estate Consultant

Written by the company

Everything we do is driven by a core belief of giving people a 'VIP experience' when buying and living in one of our retirement properties. Our passion for challenging the convention is as strong as our commitment to provide wonderful places to live. We create beautiful, affordable 1 & 2 bedroom homes for sale. Our lively and welcoming retirement communities enable you to make the most of exciting opportunities for fun, friendship and laughter. Set in their own landscaped grounds, our communities have fantastic spaces for socialising, events and activities, such as: • Vibrant bar & bistro • Homeowners’ lounge • Activity & Treatment Rooms • Guest Suite Retirement doesn't have to be about slowing down – it’s about enjoying life to the fullest in whatever way is most meaningful to you. Whether that's exploring new passions or reigniting old ones, doing something different every day, or simply meeting up for coffee with a friend once a week. Being part of a Platinum Skies community brings an array of opportunities, enabling you to do as much, or as little, as you like. Turn old ideas of retirement on their head and start living life to the fullest at Platinum Skies.

Contact info

  • Tringham House, 3rd Floor, 580 Deansleigh Road, BH7 7DT, Bournemouth, United Kingdom

  • platinumskies.co.uk

3.5

Average

TrustScore 3.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The best move I ever made

The best move I ever made. The other homeowners are so friendly and the apartments are amazing. There's a great range of activities to get involved in and the onsite bistro is the perfect place to meet up and enjoy some lovely refreshments. Just off there for lunch now!

July 5, 2025
Unprompted review
Platinum Skies logo

Reply from Platinum Skies

Thank you so much for your wonderful review! We’re delighted to hear that moving to Platinum Skies has been such a positive experience for you. It’s lovely to know you’re enjoying the friendly community, the beautiful apartments, and all the activities on offer. The bistro really is the perfect spot to relax and catch up with neighbours – we hope you had a delicious lunch!

Rated 5 out of 5 stars

Finches House Open Day

Attended the Platinum Skies open day at Finches House Retirement Village, Salisbury and had a great time. The buildings are lovely and the staff were very friendly.

March 12, 2025
Unprompted review
Rated 1 out of 5 stars

I have been the chef of Taunton…

I have been the chef of Taunton (quantock house) for 6 months and had the most amazing review and feedback from our residents…however there are issues with the management poor standards of compliance with health and safety over food storage as well as abusive attitude.
I have been reporting equipment failures and the potential for cross contamination since November 2024, since then I m have been meet with abusive and unhelpful management practices from a well known management individual for his fluffiness and childish approach and attitude.
I wish the residents good luck and to be vigilant and aware of the people who you put your trust in.

September 1, 2024
Unprompted review
Platinum Skies logo

Reply from Platinum Skies

Thank you for taking the time to share your feedback regarding your experience at Quantock House. We appreciate all input from our team, including agency staff, and value your concern for our homeowners’ wellbeing.

We want to assure you that the health and safety of our homeowners is our highest priority. We take any concerns regarding health and hygiene very seriously, and your reports have been thoroughly investigated to ensure that our standards remain exemplary.

It is disappointing to hear that you feel there have been communication issues. We are committed to promoting a professional and supportive environment for all staff, and we will address your concerns to improve our practices and ensure that everyone feels valued and respected.

We wish you the best and appreciate your efforts in upholding the standards we strive for at Platinum Skies.

Rated 1 out of 5 stars

Lovely properties, terrible 'event' fees....

I have a relative in the Platinum Skies Sherborne development. Whilst their flat is lovely and they are very happy there, the other residents are wonderful and the staff very helpful and friendly, there are significant problems with the shared ownership/management aspect. PS transferred management to FirstPort (see their reviews!) which is another subject, but any prospective purchaser should very carefully read the extremely small print regarding so-called event fees (i.e. when someone moves or dies). PS charge 10% of the FULL value of the property, NOT just on the part owned by the resident. This can amount to many thousands of pounds and is iniquitous. The company are benefitting from someone's death, and to even charge this fee, let alone 10% of the FULL value is appalling. Flats in particular are not selling (and the relatives have to pay full rent until the property is sold), and local estate agents won't touch them. Beware anyone thinking of buying a Platinum Skies property....

January 8, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look