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Company details

  1. Telecommunications Service Provider

Written by the company

At JusteSIMs, we’re revolutionising the way travelers stay connected across the globe. We understand that staying in touch while abroad is important, whether it’s for work, keeping up with family, or simply sharing your adventures with friends. That’s why we’ve created a seamless, easy-to-use service that allows you to stay connected without the hassle of swapping SIM cards or dealing with expensive roaming fees. We offer a range of flexible, cost-effective eSIM plans that cater to the needs of modern travelers. From global coverage in over 130 countries to local eSIMs for your destination or regional eSIMs that cover multiple countries, we’ve got you covered no matter where you go. Our Global Voice Pass provides unlimited calls to over 50 countries and an Australian local number for just $1 per day, ensuring you stay connected to loved ones and business contacts alike. Our mission is simple: make global connectivity effortless, affordable, and accessible for everyone. Whether you're on a short trip or a long-term adventure, JusteSIMs provides instant activation, no hidden fees, and unparalleled customer service. We're passionate about providing travelers with the best mobile experience, no matter where they are in the world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Have come to enjoy the reliability and…

Have come to enjoy the reliability and value of the JusteSims. We successfully navigated through Vietnam, Thailand, Malaysia and Singapore with fast connections and great download speeds. Thanks to Damien and the team for being there if there are issues or mistakes by me with super-fast resolution.

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Always works!

I have bought a few SIMs for various regions from Platinum and have never had any issues with them. Straightforward installation.

February 26, 2025
Rated 5 out of 5 stars

Excellent service

The chat bot accessible via the bottom right of the website is intuitive and useful. Damien took over the conversation shortly after, was very helpful with my queries and addressed my concerns. Excellent service.

February 22, 2025
Unprompted review
Rated 5 out of 5 stars

Esim to Malaysia worked seamlessly

I bought a data esim for a week's holiday in Malaysia. The data plan worked as soon as I turned it on when I landed in Malaysia. I used it mainly for WhatsApp text messages and WhatsApp calls. All worked very well with a good speed. I recommend this product and will use this company again.

September 13, 2024
Rated 5 out of 5 stars

Flexible plans & great customer service

Flexible plans, Fastest customer service I have ever received, no matter what I need help with usually resolved within minutes. So far seems to work in a variety of countries really well. Very highly recommended

October 10, 2024
Rated 4 out of 5 stars

Platinum is easy to use and great functions

Platinum is really easy to use for our staff and has allowed us to have control of our calls and the users.
It has been a great feature being able to receive voice mails via email and having queues set up to different people. Damien made it easy setting up our phone numbers and also providing mobile sim card and internet.

August 19, 2024
Unprompted review
JusteSIMs logo

Reply from JusteSIMs

Thank you Lisa. Glad to hear you are happy with our services!

Rated 5 out of 5 stars

Outstanding service and support

Damien and the Platinum team have been nothing but outstanding. We have had multiple sites move to Platinum over the last 5 months and it has been seamless.

Without a doubt recommend!

September 30, 2024
Unprompted review
JusteSIMs logo

Reply from JusteSIMs

Thank you, it is a pleasure to have you as a client!

Rated 5 out of 5 stars

The best personal technical support available 24/7.

This afternoon both Sandra & James worked hard & long to resolve the issue I had with my bigpond email account. James suspected that the iCloud account could be causing the problem but suggested that I contact Apple Care to get their advice. After refreshing my mind with a hot coffee, I contacted Apple care who confirmed James’ suggestion, deleting the iCloud mail account then adding the bigpond account, with instant success!
I can highly recommend Telstra Platinum Support & greatly appreciate that there’s always a very helpful, professional & patient technician a phone call away when technical problems arise.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Recommend Platinum Telecom

Damien has been wonderful. His service is super fast and has been very helpful with answering all our questions. Has given us a lot of his time with assisting us. We have a new phone system set up with Platinum Telecom and we are very happy with the service that has been provided so far.

November 3, 2023
Unprompted review
JusteSIMs logo

Reply from JusteSIMs

Thank you for the 5-star rating! We're thrilled to hear you're happy with our service. 😊

Rated 5 out of 5 stars

Its like having your own personal Telco

Im really happy with the service I got from Platinum Telecom. They looked after everything, from finding me a great plan, choosing the best hardware, setting everything up we even had someone come to my business and plug everything in and check it worked perfectly. Damien is the man to speak to! Platinum is like having your own personal telco, no dealing with Telstra or Optus and no long waits on the phone for tech help. 5 star!

November 4, 2023
Unprompted review
JusteSIMs logo

Reply from JusteSIMs

Your satisfaction is our top priority, and your 5-star review tells us we're on the right track. Thank you for choosing Platinum Telecom.

Rated 5 out of 5 stars

Damien was very helpful in getting our…

Damien was very helpful in getting our new business internet & telecommunications set up, if we had any items we weren't sure of Damien jumped on it straight away to resolve for us. definitely recommend Damien & his team.

September 25, 2023
Unprompted review
JusteSIMs logo

Reply from JusteSIMs

Thanks for the 5 stars Gary! That is much appreciated

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