playbeatz Reviews 231

DO NOT BUY THIS PRODUCT! ORDERED IN APRIL AND STILL HAVE NOT RECEIVED DESPITE SEVERAL EMAILS AND NO RESPONSE. VERY BAD SERVICE, TRACKING NUMBER DOESN’T WORK. STARTING TO THINK THIS IS A SCAM!!

Waiting 3 months so far and no ear buds and no communication. After waiting 2 months, I have sent an e-mail every 3 days. Still hopeful...

Don't make a mistake. Never ever buy this piece of garbage. It's not worth even a couple of quid. Complete Rip off.

Absolute crap don’t waste your money. Took 3 months to get here with no correspondence, absolute rubbish keep cutting out all the time

Like everyone else I thought I had been scammed but they did arrive 2 months after I had ordered them. However I didn't get the £10 discount I had clicked for. They're comfortable to wear, although I'm not sure if they would stay in place if wearing them whilst jogging. The controls are very sensitive and I can easily pause a song when I'm just adjusting a bud in my ear. The sound is pretty good. It is very clear. I'm not a bass addict but I feel a little more bass would give the sound a bit more depth and warmth. They do seem to give slight volume drop outs at times; that is the most annoying thing. This is why I have given 3 stars rather than 4. I think a more reasonable price would be at about £40 ( although I have heard of some 'horror' stories about earbuds from other companies priced at £100+). I have a pair of bluetooth MPows earbuds which I paid £23.00 for, and although the sound quality is a little thin, I think is fair value (and I never get volume drop outs with them.) The Playbeatz sound is better, but not better for the extra £35 I paid. Overall, don't worry they will arrive and I think you will be generally pleased with them.

I wish I had seen this site back at the start of May before I placed the order. I would never have gone near this company. Should have just ordered off Amazon as I have in the past and had no trouble at all.

This company has the worst customer service i.e. no communication AT ALL as to what is happening with the order.

Waiting three months now and i'm starting to accept I will probably never get the product so might as well move on and stop wasting my time.

I strongly advise anyone considering buying from this company to stay away unless you want to lose money and waste time trying to get it back

SCAM ALERT! I ordered three pairs on 5/9/2020 and have still not received them. The phone numbers in my order confirmation do not work and the support email address has stopped replying to me after I asked for a refund.

Ordered the product and then changed my mind after reading all the bad reviews. Cancelled the order and requested the return of my money. In spite of repeated emails, nothing has been acknowledged. The company took the money from my account as soon as the order was placed, but will not return it. In short, they stole my money. Almost 7 weeks after the order was cancelled and still nothing from the company.
PlayBeatz is without a doubt the worst company that I have ever dealt with. They are thieves and scam their customers. Their customer service is non existent and is probably part of the scam.
DO NOT DEAL WITH THIS THIEVING, SCAMMING COMPANY!

I ordered my Playbeatz on March 3. After over 4 months they have not been received despite three assurances that I would get them. Now they don't even answer my emails. Be very wary of this company

Playbeatz are crap.... mine fell apart after about 1 month of moderate use after I took them out... do't waste your $$$$ I bought 3 pairs 1 fell apart 1 didn't ever work and I threw out the other pair... good luck getting in touch with these scammers!!!

DO NOT BUY THESE BUDS FROM THIS COMPANY. MY EAR BUDS (TWO SETS) ARE TOTAL RUBBISH SO I ASKED FOR A REFUND. THEY TOLD ME THAT IF YOU WEAR THEM YOU CANNOT RETURN THEM. HOW THE HELL DO YOU KNOW IF THEY WORK IF YOU CANNOT PUT THEM ON. THERE TERMS AND CONDITIONS SAY THIS WHICH IS THEIR GET OUT OF JAIL TRICK! STAY CLEAR AND PAY A BIT MORE FOR REAL EARBUDS FROM APPLE!

Stay away from this company. I ordered my set only because it was cheaper than the Apple ones. This is a prime example of "what you pay is what you get". Anyway, I didn't even use them because I read in the notes that came in the package that the battery life was only 3 hours. My work requires me to be on the phone constantly. I returned them the next day and that was in May. I was informed that the refund will take 15- 30 days. They have received the package but they are still not issuing a refund. I suppose, I am going to have to kiss goodbye to the refund and the playbeatz that are not in my possession anymore.

THESE EARBUDS BY PLAYBEATZ ARE THE BIGGEST LOAD OF RUBBISH I HAVE HAD THE MISFORTUNE TO BE ASSOCIATED WITH
ORDERED TWO PAIRS BOTH ARE ABSOLUTE RUBBISH
TRIED TO RECLAIM THROUGH PAYPAL AND THEIR RETURN POLICY.DONT KNOW WHAT THEY TOLD PAYPAL BUT MY CLAIM WAS DENIED ON THE GROUNDS THAT THEY HAD A SIGNATURE OF DELIVERY,I WAS NOT CLAIMING FOR NON DELIVERY I WAS CLAIMING FOR GOODS THAT WERE (ARE) NOT OF MERCHANTABLE QUALITY
STAY AWAY FROM THIS COMPANY AND DO YOURSELF A FAVOUR I SERIOUSLY AM NOT KIDDING.

Like many others I really thought that we wouldn’t receive our headphones but they finally arrived today 18th July. Their customer service response is diabolical. If only they had responded to customers as to what the situation was, and provided proper tracking information when shipped. Mine didn’t work at all, I was convinced it was fake. I was on the verge of taking further action and obtaining a refund through my card provider. In addition I read after buying that unless you buy the extended warranty you have no warranty at all! This cannot be legal surely?

I didn't think that they would arrive after waiting nearly 3 months,but they arrived today 18th July.Time to try them out.

It took a month and a half to arrive here. The communication with them it's pretty poor but the product definitely worth it the wait. Great quality.

Ordered one initially but increased to 6 for other family members on 17th May.
After numerous emails,promises & useless tracking numbers a delivery was made on 17th July.However only 5 units enclosed.I have sent more emails & waiting on a response.
Seems to be reasonable product but communication very poor from customer service.

Ordered on the 16th May and arrived 16th July, any call or email was answered and although I was sceptical about the supply after the 1 month of non delivery of the item, I started to get the detailed shipping information, although just received I am happy with the sound and quality.

I ordered 4 pair of playbeatz in April. Paid for.
I have called 20 times and always told the same crap, we will let you know when they ship. Never any response. Same crap each and every time. I have no idea if I will ever get them but my suspescion is that the produtct will be as crappy as their service.

Excellent Product but....! Worth the wait! .I ordered the PlayBeatz earbuds May 16th after I dropped my Samsung earbuds in a basin of water. Having read the reviews here I thought I had been scammed as after a month they hadn't arrived. Emailed the company twice with no response, however, got a pleasant surprise when they arrived this morning (July 16th). Now to the product - excellent as good as the Samsung earbuds. I would have awarded 5 stars had the company been more communicative about the delays, but I do understand that the pandemic has impacted their service, but replying to emails is an easy fix for them.