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playerland Reviews 

155
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 150 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the accessible website layout, explaining that the clean interface makes browsing, registering an account, and purchasing digital keys extremely fast and simple. Buyers also appreciate the incredible discounts and affordable prices available across the store, often saving significantly compared to official platforms like Steam. However, some customers also noted occasional payment processing delays or unexpected friction when dealing with international bank verifications. A few reviewers additionally experienced frustrating issues where their purchases turned out to be downloadable content rather than the main game as described.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting significant discounts on games... See more

User experience

Customers had positive experiences with user experience, highlighting the very fast, clear, and easy website... See more

Website

Clients share positive opinions on website, noting that the platform is very easy to navigate with a clean... See more

Payment

Users describe ambiguous interactions with payment, with some consumers reporting fast transactions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was worried because there wasn't too many reviews but heck, transaction was processed quickly and the key were displayed immediately after the payment completed. Definitely one of the best experie... See more

Company replied

Rated 5 out of 5 stars

Bought Resident Evil Requiem (Steam key). Key delivered within seconds of payment, worked immediately in Steam. Was a bit hesitant given fewer reviews than the big stores, but the experience was smoot... See more

Company replied

Rated 5 out of 5 stars

I was very scared at start bc they took a while to process my payment, but after like 20 mins the key arrived perfectly working. Suggestion: Add payment to other currencies than Euro, like USD, so... See more

Company replied

Rated 5 out of 5 stars

Got lovely discounted price on a newly released game (control resonant). The payment was easy using Apple Pay and the delivery was instant. Will buy from here again.

Company replied


Company details

  1. Game Store

Written by the company

We Play, We Build, We Care. Playerland was born from a shared passion for gaming. It's an online platform created by gamers, for gamers. Our mission at Playerland is simple: keep things honest and make gaming accessible to everyone by offering digital games at fair, transparent prices. No nonsense. Just gaming. Cheers to enjoyable gaming with us at Playerland.


Contact info

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4.6

Excellent

TrustScore 4.5 out of 5

155 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(155)

155 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Key didn't work, but support does.

Key didn't work but support was quick to respond and get me a working replacement key.

February 14, 2026
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Reply from playerland

The issue has been resolved, and we hope you might consider updating your review.

We would be happy to welcome you back for another purchase in the future.

Have a great day! 😊
Playerland Team

Rated 5 out of 5 stars

Easy and fast

Easy, quick. Would be great to have paypal option though

February 14, 2026
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Reply from playerland

Thank you very much for your review. Currently, PayPal payments are not available, but we will certainly take this option into consideration. Playerland Team

Rated 5 out of 5 stars

My experience

They sold me what say said they would with no strings attached.(bendy and the ink machine for 5 bucks)

February 4, 2026
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Reply from playerland

We sincerely appreciate your review. Thank you for sharing your experience with us. Playerland Team

Rated 5 out of 5 stars

A+ Can recommend

Very absorbable, very trustworthy, good deals!

February 15, 2026
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Reply from playerland

Thank you so much for your kind review! It means a lot to us. Playerland Team

Rated 1 out of 5 stars

I didn't even get my pre-order key yet…

I didn't even get my pre-order key yet and I keep receiving spam asking me to review the site, so probably not worth using unless you are happy to be pestered.

EDIT: They flagged my review as defamatory??? No I am not removing my review, I am still receiving random spam because I made a preorder on this site. I genuinely regret giving them an email address.

February 9, 2026
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Reply from playerland

26.3. update

Thank you for your response. If you do not wish to receive our emails, you can unsubscribe from our newsletter by clicking the "unsubscribe" button at the bottom of our email.

Thank you, and have a nice day.

24.3.2026 update

As per your request, we have refunded your pre-order since you mentioned that you found a cheaper offer on another site.

Would it be possible for you to remove your negative review, as it is no longer relevant?

Thank you very much.

_____
Hello,

You have not received your code yet because the release date of the game you pre-ordered is March 19, 2026. The key will be delivered on the release day, as it is technically not possible to provide it earlier.

If you have any further questions, please do not hesitate to contact us via our ticket system or directly at support@player.land
.

Thank you,
Playerland Team

Rated 5 out of 5 stars

Great

Quick, easy, frictionless. All there is to it.

February 10, 2026
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Reply from playerland

Alan, thank you very much for your positive feedback! We truly appreciate it. Have a wonderful day. Playerland Team

Rated 5 out of 5 stars

They answered every single question…

They answered every single question asked which was more than a few emails and they did it all in less than 24 hours.

As such thanks to Dominik I made my purchase moments ago.

If like me you found these guys through isthereanydeal .... that price converted for the UK is pretty much accurate.... my bank charged 20p more for than the listed conversion price so I will not complain given how massive the price reduction was compared to everyone else.

Another bonus with these guys that must be mentioned .... even though its been days since Nioh 3 came out.... I got a preorder key. I would say this is more down to the fact they likely didn't sell all stock or the initial deluxe keys as they are lesser known....so now I think bout it raising trust pilot scores could work against me next time ... but tbh I would actually pre order in confidence now so it doesn't matter .....

These are guys are new and so I have wrote a fair and detailed review for potential buyers.

TL/DR older reviews clearly cover opening stages for these guys. As of Feb 2026 payment was without issue, keys were delivered in seconds (wait for it to process when you purchase u see the system processing... I think some reviews were impatient) and they even included the preorder content despite being days since release.

For UK gamers ... buy with confidence my only gripe would be they could benefit from PayPal but Google pay will do for now.

February 10, 2026
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Reply from playerland

We would also like to thank you for your honest review. You’ve really made our day. We’re looking forward to future pre-orders and hope you’ll stay with us. Playerland Team

Rated 5 out of 5 stars

Smooth

Smooth, easy to use, great price

February 9, 2026
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Reply from playerland

Thank you so much for your review :-) Have a nice day!
Playerland Team

Rated 3 out of 5 stars

I didn't get my game code on release…

I didn't get my game code on release time.

February 5, 2026
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Reply from playerland

Good day Carlo, in our system, we can see that the key was delivered to your PL account on February 6, 2026 at 08:36:36, and it was revealed by you in your profile at 08:57:19.

The official release time was set for 08:00. We also replied to your support ticket; however, we have not received a response from you.

If you are still experiencing any issues with displaying the key, please contact us at support@player.land Kind regards,
Playerland Team

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. Delivery was super fast and the key works.

February 7, 2026
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Reply from playerland

Thank you so much for your review, Mario. Have a nice day!
Playerland Team

Rated 5 out of 5 stars

No issues

No issues. Pre ordered nioh 3 and got key as game released.

February 4, 2026
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Reply from playerland

Nioh 3 looks really great! Enjoy the new release, and thank you for your feedback. Playerland Team

Rated 5 out of 5 stars

Very happy

Very happy, was super easy to find my activation key would definitely recommend

February 1, 2026
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Reply from playerland

Thank you for your review, Sammy. We truly appreciate it! Playerland Team

Rated 5 out of 5 stars

Happy gamer

Got Minecraft from here for half the price and worked perfectly. Thanks playerland!

February 1, 2026
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Reply from playerland

We truly appreciate your positive feedback and wish you a great day. Playerland Team

Rated 5 out of 5 stars

Perfect

Perfect transaction

January 31, 2026
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Reply from playerland

We truly appreciate your positive feedback and wish you a great day. Playerland Team

Rated 5 out of 5 stars

First time purchase

Great price and key was delivered immediately. Would definitely buy from here again!

January 31, 2026
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Reply from playerland

We truly appreciate your positive feedback and wish you a great day. Playerland Team

Rated 3 out of 5 stars

Good service, but unstable prices

Payment and game receipt went smoothly. Keys all work. Did not like that game price changed (increased) after being in shopping cart for several minutes. I did not realize the game prices would change so quickly.

January 26, 2026
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Reply from playerland

Thank you for your positive feedback.
Please note that prices may change depending on ongoing promotions, and once a promotion ends, the price may increase.
We truly appreciate your support. Thank you.Playerland Team

Rated 5 out of 5 stars

Fast and seamless

Fast and seamless. I had no problems setting up an account and ordering, got my game instantly for a great price, and it activated with no problem. You couldn't ask for more from a game shop!

January 26, 2026
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Reply from playerland

We truly appreciate your positive feedback and wish you a great day.

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