PlayerAuctions Reviews 17,216

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 2,053 reviews, reviewers had a great experience with this company. Customers frequently praise the service for being fast, efficient, and secure, making transactions smooth and reliable. Many people find the website easy to use, appreciating its convenience for both buying and selling. The customer service is often highlighted as helpful and responsive, with many users feeling well-supported throughout their interactions. However, some people were dissatisfied with the website's design, describing it as outdated or glitchy. A few other people also felt that the customer service was unhelpful at times, citing issues with slow responses or receiving generic, unhelpful replies. Additionally, some users reported difficulties with the selling process, encountering roadblocks or issues with refunds.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website. Many praise it as useful for trading... See more

Service

Customers had positive experiences with service. Many reviewers praised the fast, efficient, and professional... See more

User experience

Clients share positive opinions on user experience, often describing it as simple, easy to use, and ideal for... See more

Product

People report ambiguous experiences with product. While some customers praise the fast and efficient service,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. While some consumers praise the support team for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Vendor was polite and understanding, process was slightly confusing but vendor was patient and guided me through. Would give 5 stars if delivery instructions were explained up front, not assume you ha... See more

Company replied

Rated 4 out of 5 stars

The site is legit. I was hesitant, did a lot of research before I finally made an account. I was able to successfully sell an old gacha game account with very little trouble. Only criticism so far... See more

Company replied

Rated 4 out of 5 stars

USE AT YOUR OWN RISK BUT its good! Long story short I have been banned before using the service On WARFRAME and warframe forces you to farm back the stuff you bought from a... See more

Company replied

Rated 4 out of 5 stars

I've been selling with PA for years, it's always been a good place to be a seller. If I could suggest an improvement, it would be to the messaging system; a live chat with the buyer would be perfect.... See more

Company replied


Company details

  1. Gaming service Provider
  2. Hobby Store

Written by the company

PlayerAuctions is a secure Player-to-Player Marketplace to Buy & Sell Game Currency, Gold, Coins, Items, Skins, Accounts, Coaching, Power Leveling & Boosting.


Contact info

4.2

Great

TrustScore 4 out of 5

17K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Bought dozens of times

Bought dozens of times, if anybody scams you support always makes sure you get your money back.

April 17, 2026
PlayerAuctions logo

Reply from PlayerAuctions

Thanks a lot, Juicy Thumbs! We're very grateful for your support and trust. :)

Rated 1 out of 5 stars

Awful Customer Support

I've been with this website for 5 years and i've never had a problem with this website. Until i logged on once or twice with a VPN and than my account get suspended. I talk to the support Team for 3 days and vie been bounced to 6 different representatives of player support and ive given 3-4 Pieces of ID and billinging information. That the support asked for than they ask for even more. Its like their trying to steal your identity. I would rather Switch to G2A to sell and buy after this experience and they still haven't fixed the problem yet.

April 18, 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

Hello Fuzzy The Bear,

I discussed this with the team, and I was informed they need to ask for an uncropped full view copy of your billing statement (just the same page you sent) in PDF form. Or if it's in JPG format, please include the uncropped full page in full view.

I'm sorry for the strict requirements, but this is required for compliance with our safety procedures. Our agents are standing by to process this.

If you have any questions, please ask away and I will do what I can to help with this.

Regards,
Richard

-----

First reply:

Thank you for including the ticket number right away in the review, as this helps us track your concern immediately.

Using VPN (or if the account shows erratic or unusual login patterns) may cause the account to be locked — this is a security precaution for both the site and the account in question.

I will ask our team to check on this urgently.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, was so nice.

April 21, 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

Glad to hear it was processed quickly. Thank you for this, Meatlump. :)

Rated 5 out of 5 stars

Best site ever

I’ve been buying and selling on this site for a few years now and never had any problems. They always sort everything out, and all my transactions went smoothly. I love using it.

April 20, 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

We're delighted to hear this, Roberlandio. Thank you so much for the awesome feedback!

Rated 5 out of 5 stars

Amazing service

Quick, great communication

April 20, 2026
PlayerAuctions logo

Reply from PlayerAuctions

Happy to hear about the positive experience! Thank you, Bigproto.

Rated 2 out of 5 stars

Was good at first.

Was good at first.
I ordered an account without any problem.
I tried buying another one and I got asked for a verification with my ID and debit card (even though I pay in crypto).
No refund received, 11$ gone.

Order ID:
- 15913246
- 15913214

April 20, 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

(Update: Our agent has now reached out in ticket 2213580‬ to ask for your refund address. You should receive this via the same email address on your PlayerAuctions account.)

Hello Kyra,

Thanks a lot for getting back to us with the 2 canceled order IDs. I can confirm that these orders did not continue and that you should be refunded for these. I will escalate this to the team ASAP.

In the meantime, if you haven't yet, please use your registered email on your PlayerAuctions account to contact support@playerauctions.zendesk.com

Subject: Coinbase Refund for 15913246 and 15913214
Body of the email: ask our team for a refund, and specify the USDC or DAI refund address for each of these orders

If you already made a ticket, then you're in the right direction, and a staff will be on it shortly once I inform them of this.

Please note that it may be possible that the funds never came through. If this is the case, the crypto payment you used will be the one to process the refund from their end.

Regards,
Richard

-----

First reply:

Canceled orders are always refunded. If you used crypto on the second transaction and it was canceled, you will be refunded back to the refund ID you provided at the beginning of the transaction (this is asked in the form).

Please provide us your order ID for that so we can assist you with the refund. You may edit the review to include it, or you may provide it to the Trustpilot inquiry you will receive on your registered email here.

Rated 5 out of 5 stars

Great experience

Every step was smooth and the seller was quick to complete the transaction and was very professional.

April 9, 2026
PlayerAuctions logo

Reply from PlayerAuctions

We're happy to hear you had a smooth transaction, Riverprincess! Thank you for sharing this with us. :)

Rated 5 out of 5 stars

Very trustworthy

Very trustworthy. All of my transactions have happened very promptly and with no problems.

April 19, 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

Awesome to know! Thanks a lot for the kind review, Baz!

Rated 5 out of 5 stars

Easy to find the best prices

Easy to find the best prices, delivery is fast and complete. I won't go anywhere else for this service.

April 19, 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

Thanks a lot for choosing and trusting PlayerAuctions, Steve — we're grateful for this!

Rated 5 out of 5 stars

Overall 10/10 Service

I must say i that I was scared at first because this is a delicate matter, but it was handled beautifully and safely, the Support is also nice and fast. 10/10

April 18, 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

Thank you very much for the wonderful review, Anonym! We're very happy to hear this. :)

Rated 1 out of 5 stars

STOP LETTING ME BUY EVEN AFTER SENDING…

STOP LETTING ME BUY EVEN AFTER SENDING A VERIFICATION

April 12, 2026
PlayerAuctions logo

Reply from PlayerAuctions

Hello, Vicbrist,

Our apologies for the hassle. Payment verification is an important part of our KYC process and it allows us to secure your payment account and the site itself from fraud and unauthorized use.

https://support.playerauctions.com/hc/en-us/articles/115008370507-What-does-Verifying-Payment-mean-Verification-Guide

This is only required once per payment account, and provided there are no changes with the payment account and information, it should stay verified for succeeding purchases.

Feel free to email our team in the ticket you receive if you have any questions about the verification process.

Regards,
Richard

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