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Rated 1 out of 5 stars

Player's loot has yet to pay sellers, myself included. their seller support page does not exist anymore and you no longer get a reply to any email you send them. The last email they sent me was asking... See more

Rated 5 out of 5 stars

If you're going to purchase a Genshin Impact account then you should certainly purchase from Amber. After buying my account it only took around 1 hour~ to recieve my account. Not only did Amber give m... See more

Company replied

Rated 5 out of 5 stars

Great service, my accounts ware delivered as promised with all of my purchases and contained everything they should. Staff is really patient and helpful if there is any problems with the seller or the... See more

Rated 5 out of 5 stars

I have been using their services for quite a while new, few months minimum as of now, and I am very happy with it! The sellers are always useful and if there any any questions or issues the playersloo... See more

Company details

  1. Gaming service Provider

Written by the company

Your reliable place to buy and sell virtual game goods, such as items, coins and services. Born to provide safety and smooth player-to-player transactions.


Contact info

4.2

Great

TrustScore 4 out of 5

294 reviews

5-star
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Rated 5 out of 5 stars

Probably the best place to purchase…

Probably the best and the safest place to purchase game account, i recently bought a HSR account and I was amazed by the speedy service ,got my product within 10 minutes.
Also they provides a lot of payment options and have a good user-friendly customer services

April 12, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered and no one replying

I ordered a genshin impact account on 9, April, 2024 and paid the full amount and the seller did not sent me the account even though it was stated it rakes 10 minutes and no reply from him or playersloot to this day. I tried everything sent them email, support ticket, live chat, support chat. However, no luck.

April 11, 2024
Unprompted review
PlayersLoot logo

Reply from PlayersLoot

Hello, please open a ticket on Discord, and you will receive assistance. :)






Rated 1 out of 5 stars

Scammers?

It's over 3 months and no payment from them to the sellers, they are now scamming people and all the reviews are being deleted from here!

March 22, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Seller ghosted me. 72 hours passed from my order and i got no refund. Support is not answer

March 20, 2024
Unprompted review
PlayersLoot logo

Reply from PlayersLoot

Hello, our platform is currently experiencing issues with the payment methods. If you need assistance, please contact us at our support page: https://support.playersloot.com/help-center. We reply to every ticket within a maximum of 24 hours. If you have not received a response, you may have submitted your query in the wrong place.

Rated 1 out of 5 stars

I need an answer.

I was having a bit of a problem because my father ordered a genshin starter account and when he finished paying, the status of the order said that it was unpaid even though the page said payment succesful and we've been for more than 6 hours, still hasn't changed the payment status and we haven't even gotten an answer.
We tried to get in contact with the support yet thet don't even answer.

March 14, 2024
Unprompted review
PlayersLoot logo

Reply from PlayersLoot

Hello, our platform is currently experiencing issues with the payment methods. If you need assistance, please contact us at our support page: https://support.playersloot.com/help-center. We reply to every ticket within a maximum of 24 hours. If you have not received a response, you may have submitted your query in the wrong place.

Rated 5 out of 5 stars

I don't received any answer from support over 10 days

Good work but we need fast answer from support

March 3, 2024
Unprompted review
PlayersLoot logo

Reply from PlayersLoot

Hello, our platform is currently experiencing issues with the payment methods. If you need assistance, please contact us at our support page: https://support.playersloot.com/help-center. We reply to every ticket within a maximum of 24 hours. If you have not received a response, you may have submitted your query in the wrong place.

Rated 1 out of 5 stars

Pls help me its been a 14 hour I…

Pls help me its beed a 14 hour I waiting my order but until now the seller still dont respon pls help

March 7, 2024
Unprompted review
PlayersLoot logo

Reply from PlayersLoot

Hello, our platform is currently experiencing issues with the payment methods. If you need assistance, please contact us at our support page: https://support.playersloot.com/help-center. We reply to every ticket within a maximum of 24 hours. If you have not received a response, you may have submitted your query in the wrong place.

Rated 1 out of 5 stars

No vendor application respond

There was still no respond on the vendor application even after a month...if your allowing only one person to be vendor what's the use of this site just shut it down and create a store site this is useless.

February 28, 2024
Unprompted review
PlayersLoot logo

Reply from PlayersLoot

Hello, our platform is currently experiencing issues with the payment methods. If you need assistance, please contact us at our support page: https://support.playersloot.com/help-center. We reply to every ticket within a maximum of 24 hours. If you have not received a response, you may have submitted your query in the wrong place.

Rated 1 out of 5 stars

I did not get what was guaranteed for…

I did not get what was guaranteed for my account, he sent fake logins for email and then ghosted me.

February 15, 2024
Unprompted review
PlayersLoot logo

Reply from PlayersLoot

Hello, if you faced a problem with one of our sellers, please contact us at our help-center and we'll refund you.

Rated 1 out of 5 stars

i cant even buy anything because…

i cant even buy anything because everytime i tried to join theyre disocrd the link is not available watch out maybe they are trying to scammed ???

January 12, 2024
Unprompted review
PlayersLoot logo

Reply from PlayersLoot

Hello, our platform is currently experiencing issues with the payment methods. If you need assistance, please contact us at our support page: https://support.playersloot.com/help-center. We reply to every ticket within a maximum of 24 hours. If you have not received a response, you may have submitted your query in the wrong place.

Rated 1 out of 5 stars

Scam

I don't think anyone would have the patience to wait 24 hours for username and password for the account you just bought. Sent the refund request and they ain't responding.

January 7, 2024
Unprompted review
PlayersLoot logo

Reply from PlayersLoot

Hello, where did you contact us? Please open a ticket at https://support.playersloot.com/help-center, provide your order ID, and you will be refunded immediately.






Rated 5 out of 5 stars

amazing manger

at first i encounter a bug i did not get what i bought i e-mail them yest they took A DAY!! to replay witch scared me i thought its a scam ngl but they did replay and made me talke to the manger himslf and he is amazing person who helped me ALOT he gave me the goods made sure im satisfied told me why the bug happen it was unlucky n was my first experience in the website he investigate the problem n all 1000% this website is legit i was scared at first buying from them what did i buy gunshin account i got it as describe too overall happy

January 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service.

I have bought accounts both as gifts and for myself, I never had problems, and even when I had them due to an exceptional situation, they provided me with an account as compensation and they followed my case closely. Highly recommended and the staff very attentive.

January 6, 2024
Unprompted review
Rated 1 out of 5 stars

Just bought an account for the first time and didnt even get a response and my account from the seller

Just bought an account for the first time and the seller didnt even reply to me whatsoever been waiting for 5 hours already pretty disappointing i want the account that i bought or just give me a refund dude

January 6, 2024
Unprompted review
PlayersLoot logo

Reply from PlayersLoot


Hello, please remember that a seller can take up to 12 hours to deliver a product, with a maximum timeframe of 24 hours. If this time elapses and you have not received your product, you are eligible for a refund. Simply send a message through our help center page at https://support.playersloot.com/help-center.

Rated 5 out of 5 stars

Service And Time

Bought multiple fort accounts from here for really cheap! (August to September 2023, they are more expensive now) And got good fast service! Recently got scammed by a false seller and got a refund within 24 hours! Team is respectable, helpful and kind and are always willing to help you!!!

December 31, 2023
Unprompted review
PlayersLoot logo

Reply from PlayersLoot

Your positive experience is what we strive for with every customer. Thank you for your support and trust.

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