I'm in Christchurch, NZ. I received an email to say my item has been delivered, and nothing arrived. I waited a few days, still nothing. I emailed you, still no reply. I've asked for a refund of the $... See more
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I never received my item that I ordered. I am very disappointed as I was looking forward to receiving it
My order has been stuck in. Transit for 17 days so far. At a usps sort facility 2 hours from my house. It was advertised on there website of a delivery period of 7 ro 10 day. I have emailed customer... See more
The remote control butt plug massager is very practical. The appearance looks high end and it has multiple vibration modes. I also bought one for my boyfriend and he loves it too!
Company replied
Company details
Written by the company
Playful Sex Toy dedicated to crafting top-tier adult toys that redefine satisfaction. With a keen focus on delivering unparalleled value, we ensure that every product in our collection is a testament to both superior craftsmanship and affordability. We take pride in enhancing your intimate moments like never before.
Contact info
Lippo Sun Plaza 28 Canton Road , Tsim Sha Tsui , KL , HK, 999077, Hong Kong, Hong Kong
- +86 19129312455
- support@playfulsextoy.com
- playfulsextoy.com
2.3
Poor
27 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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People also looked at
This was my first purchase
This was my first purchase. It went smoothly. No issues what so ever. Was easy to find what I was looking for with 0 hassles. Ordering was simple. My order was received within the same week of purchase, which was awesome. Overall a great experience.
April 5, 2024
Love everything!
First of all, I love the toys I received. They were exactly as shown in the ad. Also, they arrived more quickly than I expected - by a week or so!!! And not having to charge with USB that can wear out and get damaged is a plus.
March 30, 2024
The sucker angle is wrong and there is…
The sucker angle is wrong and there is not enough thrusting action
February 22, 2024
Sent the wrong thing
Sent the wrong thing. Didn't respond to email about receiving the wrong thing.
February 22, 2024
This item doesn't do what is states…
This item doesn't do what is states doesn't even reach the parts its supposed to very/ highly disappointed
January 18, 2024
Reply from PlayfulSexToy
Dear Customer,
Thank you for sharing your feedback. I am very sorry for the bad experience. Playfulsextoy is a branded company, so please trust us. Would you mind reaching out to me with more details at chatonline@playfulsextoy.com?
Thank you and have a blessed day!
Playfulsextoy customer service team
Took 3 weeks to recive item
Took 3 weeks to recive item. I didn't realize it was shipped from China.
December 21, 2023
Reply from PlayfulSexToy
Dear Customer,
Thank you for sharing your feedback. I am very sorry for the bad experience. Playfulsextoy is a branded company, so please trust us. Would you mind reaching out to me with more details at chatonline@playfulsextoy.com?
Thank you and have a blessed day!
Playfulsextoy customer service team
Product worked well and provided…
Product worked well and provided results that were better then expected.
Took about three weeks to receive product.
December 21, 2023
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