Someone actually responded to me and I told rhe truth, I don't know anything about this company and I can't afford the price. I'm retired and live on Social Security which doesn't go very far , so I... See more
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It took a lil bit to hear anything back, but when Claire contacted me and said they could make an exception for me I was really pleased with their decision and glad they were able to do the right thin... See more
Stole money and then "graciously" returned it. Wanted a reveiw to close my escalation case and return funds. "After carefully reviewing everything, I have approved crediting the charged amount to... See more
When I explained the situation and that I wasn’t trying to get any credits or a membership they understood & said they would refund me the amount back in 7-10 business days
No history of asking for reviews
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Hasn’t replied to negative reviews
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ALERO RESOLVED MY ISSUE QUICKLY
Alero is helping me and in contact
Alero is helping me and in contact
It still says pending on my account
That someone actually listened when I spoke
Someone actually responded to me and I told rhe truth, I don't know anything about this company and I can't afford the price. I'm retired and live on Social Security which doesn't go very far
, so I appreciate it, so thank you so much!
Jamal was very helpful with my issues.
Raj is awesome
Raj is awesome, went out of his way to ensure my request was completed! Thank you Raj and the escalation team!
I keep getting charged for a membership…
I keep getting charged for a membership I’ve said multiple times I want to cancel . Today I got charged twice .
Polite and prompt action on matter to…
Polite and prompt action on matter to be resolved
I didn't get what I ordered for and…
I didn't get what I ordered for and neither have I received my refund.
I don't need that phone anymore it is…
I don't need that phone anymore it is more than 7 days waiting for it so I need my money back and also you blocked me when I want to contact you.
I had previously cancelled my…
I had previously cancelled my subscription, a charged went through, I notified them and the was told I would be refunded. Pretty quick.
Thank you Customer Support Thank you…
Thank you Customer Support Thank you, Escalation Team").
Waiting to hear back about the…
Waiting to hear back about the cancelation. Other than that everything is good.
Handling business
The customer service is exceptional even though they state it's this way for the right reasons they can make it go the other way and I appreciate that
really good stuff
Eric was very helpful
had an issues with a fraud changes {2}…
had an issues with a fraud changes {2} $10.61 ////$38.00 //and Eric did a wonderful job taking care of this .......thank u kid sir for securing my mind and making me feel safe ....
playlandz.com
I'm grateful that they took the time to…
I'm grateful that they took the time to respond back to my email.
Complete scam
Complete scam. Ordered a wii and did not receive it. I never signed up for a subscription and they started charging me for one. Avoid at all costs.
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