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Company details

  1. Education Center
  2. Electronics Company
  3. Toy and Game Manufacturer

Written by the company

Creating educational build your own palm sized arcade machines that are a joy to build and a learning experience. Find out more at: playmicrocade.com


Contact info

2.6

Poor

TrustScore 2.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I have a google review saying…

I have a google review saying practically the same bur warranty is a lie they will say they didn't get your email. I complained once and they threatened to sue me for defamation over a negative review when it was my experience. 3D games don't run and it stopped working completely after 2 uses for myself. They also Doxed me when I complained this is years ago but whenever I see them or think of them I get angry. Emulation consoles are a gamble, but the owners are scummy. My statement about the email can be seen as a common theme if you view google reviews, somebody said they complained in email about it and they went "no you didn't, you liar" to paraphrase. Just get a kinhank console or a retro pocket handheld they work a lot better and more often. 3D games are hard to emulate, that is not their fault but at least when I paid for my microcade it implied that they work well or at least mostly but the frame rate makes it impossible to play besides a handful of ps1 games. Again kinhank and retro pocket have more working titles and don't have horrible owners. Again my review is like 2020/2021 but it left such a negative experience that I've never hated a business as much as I hate them and my old trade boss exploited people with learning disabilities such as myself to work 50 hours on well below minimum wage. Fair trade never helped after calling 3 times to me, same level of scum, but different flavours. All 3 companies, fair trade, microcade and my old bosses dead company TopCoat which he's probably still frauding for Tax like his other 2 dead companies.

January 5, 2024
Unprompted review
microcade logo

Reply from microcade

Hi Brice,

I hope your well,

My name is Jack Daly and im the founder of playmicrocade.com

Unfortunetly, I think you have mixed us up with https://microcade.ecwid.com/ as I make small build your own game consoles that kids and adults how to code & basic electronics. Their trust pilot page is:
https://uk.trustpilot.com/review/microcade.ecwid.com


I take quality very seriously as its someones education on my shoulders. I always make sure to respond to customers within 24 hours and work with them 1 to 1 to solve any issues they have. If you feel there isnt a mix up, I'd love to chat more, my email is always open at:
jackdaly@playmicrocade.com

Thank you for support and patience, as a one man band I take reviews very seriously to rate the quality of the product I'm producing, education I'm providing and service to the customer.

I apprecaite your time,

Best regards,

Jack

Rated 5 out of 5 stars

I built mine and it is so fun!

I built mine and it is so fun!! It was very straightforward and fun to build it. All the tools came with it, too! I only broke one of the pieces, but I was able to fix it. The email response from the company was prompt and helpful.

I would recommend it for anyone who would like to have some success building an actual working thing using solder and electronics.

I’d like to learn more about how to program it - I’m amazed and impressed with the unit.

March 3, 2024
Unprompted review
Rated 5 out of 5 stars

Love the product

Love the product. Only things I would change is to allow the ability to purchase the tools separately and to use a shipping company that allows for better tracking internationally.

January 26, 2024
Rated 1 out of 5 stars

A huge regret

A terrible product, mine broke the minute I tried to use it and when I tried to return it they said it was my fault and refused outright to help me at all...a piece of garbage and absolutely horrible people to deal with avoid at all cost.

January 22, 2024
Unprompted review
microcade logo

Reply from microcade

Hi Darryl,

I hope your well,

My name is Jack Daly and im the founder of playmicrocade.com

Unfortunetly, I think you have mixed us up with https://microcade.ecwid.com/ as I make small build your own game consoles that kids and adults how to code & basic electronics.

I take quality very seriously as its someones education on my shoulders. I always make sure to respond to customers within 24 hours and work with them 1 to 1 to solve any issues they have. If you feel there isnt a mix up, I'd love to chat more, my email is jackdaly@playmicrocade.com

Thank you for support and patience, as a one man band I take reviews very seriously to rate the quality of the product I'm producing, education I'm providing and service to the customer.

I apprecaite your time,

Best regards,

Jack

Rated 2 out of 5 stars

My order was for two microarcades

My order was for two microarcades. I only recieved one!

December 8, 2023
microcade logo

Reply from microcade

Hi Casey! I hope your well. If you can send over an email to jackdaly@playmicrocade.com with your order number, I can remedy this order ASAP.

Rated 5 out of 5 stars

Arrived a little early

Arrived a little early, well packaged.
I ordered two for presents so haven't and feedback on the details, but they looked great.

December 6, 2023
Rated 1 out of 5 stars

Beware, have to wait for international shipment

It still hasn’t arrived and will miss our Christmas celebration. It was not clear when ordering that this was shipping from China and would take additional time.

December 7, 2023
microcade logo

Reply from microcade

Hi Peter, I checked your order and tracking details and can confirm it arrived on the 21st of December. The christmas rush can cause minor delays for logistics due to the larger than usual volumes couriers receive

Rated 5 out of 5 stars

I have purchased the Micro Cade and it…

I have purchased the Micro Cade and it works great and is very easy to use. Has so many games that you'll never get bored of it. Fantastic unit. Very easy to set up and works as it should right out of the box.

April 11, 2023
Unprompted review
microcade logo

Reply from microcade

Hi Luke, Im glad you are enjoying the games and found the console easy to use! Is there anything I can do to make the build or play experience better? Always looking for new ways to improve

Rated 4 out of 5 stars

The videos were very helpful and a few…

The videos were very helpful and a few "tricks" that really made putting the console together easier!!

March 31, 2023
microcade logo

Reply from microcade

Thank you for your kind words. Im glad you enjoyed the kit and the videos were useful. What can we do to make the experience even better?

Rated 5 out of 5 stars

Easy to build, cute product with games.

My boyfriend got two microcade arcade consoles for our monthly date night, and it was a success! It was pretty easy to assemble on its own as it has markings on the panels, but the company also provides a video guide. All in all, it probably took us an hour (provided we took our time), and was an enjoyable and intimate experience.

In terms of use, the consoles loaded up immediately after we finished building them, and there were already games installed. It's very cute and looks adorable on my desk - I often find myself playing games on it during my work breaks.

February 10, 2023
Unprompted review

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