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Company details

  1. Educational Institution

Written by the company

Playto Labs offers robotics programs for children aged 8–16, including hands-on robotics kits, live online classes, and summer camps. The programs combine age-appropriate hardware kits, structured curriculum, and 1-to-1 guidance from trained teachers to help students build real engineering and problem-solving skills. Developed by alumni of Harvard, IITs, Microsoft, Intel and Amazon, all kits, lessons, and classes from Playto Labs work together perfectly so students can learn step-by-step and build projects at home. The curriculum is regularly updated to stay aligned with current technology and competition standards. Playto Labs has taught over 500,000 students across 65+ countries. Many learners have gone on to win robotics competitions, build independent projects, and pursue STEM pathways. Parents can book a free trial class to experience the program before enrolling.


Contact info

3.6

Average

TrustScore 3.5 out of 5

14 reviews

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Rated 1 out of 5 stars

The first teacher was just showing my…

The first teacher was just showing my daughter the code and asking her to copy it, without explaining a thing! Then the second one shortened the lessons and finishes them in half time. We still have three lessons which were not provided, I have messaged the company multiple times and no response. Seems they just want to make money and don't care about education.

December 15, 2025
Unprompted review
Playto Labs logo

Reply from Playto Labs

Hi, We request you to get in touch with your dedicated ARM or drop a mail from your registered email address to support@playtolabs.com so that we can address this promptly. You might be reaching out to a wrong contact.

Rated 5 out of 5 stars

My daughter enjoyed the robotics…

My daughter enjoyed the robotics program from Playto Labs. I saw her go from no knowledge to a level where she was able to build several robots by herself with confidence. She developed a taste for creativity and innovation with technology and she now likes to build her own ideas into projects. The program was totally worth it.

February 18, 2026
Rated 1 out of 5 stars

Scam - Stay away

I made the huge mistake of enrolling my child in Playto Labs for their hyped-up online coding and robotics lessons. They lure parents in with slick promises: fun, structured, age-appropriate classes; qualified instructors; hands-on kits; transparent refunds; and real skill-building for the future.
It's all a scam. The reality is a nightmare of hidden fees, incompetent instruction, constant disruptions, abusive behavior toward kids, and outright refusal to refund money despite their "transparent policy." Here's what actually happened:

Hidden charges and bait-and-switch pricing — They never clearly disclosed upfront fees for "features," materials, kits/postage, or whatever else. These surprise charges hit after signup, turning their "affordable" pitch into a money grab.
Lessons are a complete mismatch to what they advertise — Sold as beginner-friendly and progressive, the classes dive straight into advanced coding concepts with zero proper explanation or buildup. Instructors act like kids already know everything, leaving children confused, frustrated, and completely turned off from learning.
Instructors are rude and outright abusive to children — Multiple teachers were dismissive, impatient, harsh, and yelling at kids over simple questions. This isn't "tough love"—it's unacceptable and emotionally damaging in a kids' program. We had to beg for a teacher switch because of the hostility.
Chaotic scheduling and outright fraud on attendance — Classes get canceled, rescheduled last-minute, or the instructor ghosts entirely. Shockingly, some then fake that the session happened. The promised curriculum? Ignored—repeating the same boring stuff for months or skipping key topics without explanation.
Zero makeup classes despite bold promises — They guarantee rescheduling for misses/cancellations, but it's a lie. Almost none ever happen, leaving you paying for nothing.
Refund process is a blatant scam with coercive threats — Their site brags about "pay only for classes taken" and easy refunds. In practice: they fish for PayPal details, dangle fake promises (like Amazon vouchers), then vanish. No money back. When you complain or post honest feedback, support staff bully you to retract everything and admit "it's not true"—just so they can dodge explaining to management or taking any responsibility. It's manipulative, evasive, and feels like straight-up extortion to silence bad reviews.

This isn't poor service—it's a deliberate scam operation wasting parents' money and kids' time while exploiting trust. Aggressive sales calls (from multiple numbers, even harassing when you say no), fake positive reviews, and zero accountability add to the red flags.
Parents: This is predatory. Do NOT enroll. Search real independent reviews (Trustpilot, Reddit—ignore their own site fluff). There are legitimate coding/robotics programs out there that actually deliver.
Save your hard-earned money, protect your child's confidence, and steer clear of Playto Labs. It's a total rip-off scam.

February 17, 2026
Unprompted review
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Reply from Playto Labs

Hi Kylie,

We’re sorry to hear that your experience didn’t meet expectations. We take parent feedback seriously and want every student to have a positive learning experience.

We’ve reviewed our records and it appears your child continued in the program, including a teacher change that we arranged based on your request. And we also saw multiple posts where you appreciated the new teacher.

We also maintain an open cancellation and refund policy at any point if a family feels the program isn’t the right fit, and these details are shared with all families at enrollment. Our team is always happy to guide families through this process whenever needed.

Regarding pricing and charges, there were temporary government-imposed import tariffs announced at the time of your purchase which were outside our control. We understand this may have been frustrating. These have since been removed and are no longer applicable for families enrolling now.

Our courses are designed around student outcomes rather than a fixed number of sessions, so we continue classes as needed to ensure each project in the curriculum is completed. If any sessions are missed, our team works with families to reschedule and ensure continuity.

We take concerns about student experience and teacher conduct very seriously. We would genuinely like to review and address any specific issues in detail. Please email us at help@playtolabs.com and our team will look into this directly and work toward a fair resolution.

We remain proud of our teachers and the outcomes our students achieve, and we’re always committed to improving the experience for every family.

Rated 5 out of 5 stars

Playto labs Robotics fun for kids

My granddaughter has been enjoying the Robotics introduction classes from Playto labs, she always gets excited to learn and do the experiments and has learned quite a bit in short period of time. Teacher Mrs. Fatima who is guiding her is a great teacher, has patience in teaching the fundamentals and working with the student to make them interested.
I would highly recommend getting your kids started with Playto labs robotics to learn and enjoy in fun and practical way.

February 16, 2026
Unprompted review
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Reply from Playto Labs

Hi Prasanna,

Thank you so much for sharing this. It truly means a lot to our team.

We’re delighted to hear that your granddaughter is enjoying her robotics classes and getting excited about the experiments. That curiosity and hands-on learning is exactly what we aim to build for every student. We’ll be sure to pass your kind words to Mrs. Fatima as well. She’ll be very happy to know her efforts are making a difference.

We’re grateful for your trust and recommendation, and we look forward to continuing to support your granddaughter’s learning journey in a fun and practical way.

Rated 5 out of 5 stars

Great teachers

Excellent for young kids. Good curriculum and great teachers.

February 12, 2026
Unprompted review
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Reply from Playto Labs

Thanks Tinku Naresh. Great to know you are finding our robotics curriculum and robotics teachers useful. We will continue to build even better!

Rated 5 out of 5 stars

Very Good

My son took basic and advanced courses here. He liked their way of teaching. He developed more interest into Robotics after this course.Especially Bilqees Fatima and Pavan are exceptional teachers.

February 11, 2026
Unprompted review
Playto Labs logo

Reply from Playto Labs

Hi Swaathi, thank you so much for your kind words.

Great to hear that your son developed a deeper interest in robotics after completing both the basic and advanced levels. That long-term curiosity and confidence in building and problem-solving is exactly what we aim for with our programs.

We’ll be sure to pass your feedback on to Bilqees Fatima and Pavan. They’ll be thrilled to hear this.

We look forward to seeing what he builds next in his robotics journey.

Warm regards,
Team Playto Labs

Rated 5 out of 5 stars

They provide an outstanding program for…

They provide an outstanding program for kids to learn robotics and coding. My child recently completed their beginner course and loved every minute of it. The instructors made the sessions fun and interactive, which kept my child engaged and excited about learning. By the end of the course, my child had built a working robot and even coded it to perform simple and complex tasks. It's incredible to see such enthusiasm and confidence in my child. Thanks to their well-designed curriculum.

July 10, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers they call you from multiple…

Scammers they call you from multiple numbers, scream and blow in the phone when you say you don’t want their services. They are all working in the same call center in India, and they operate under multiple names with education varying from robotics to coding etc. If you refuse service they pass your info off to their colleague so that you can be harassed by another fake company. They use this same call center to write their reviews. Today a woman called me and when I asked her to stop calling she blew in the phone with her mouth like a mentally disabled child. I would avoid these people and these companies at all costs. This has been going on for years non stop.

June 3, 2024
Unprompted review
Playto Labs logo

Reply from Playto Labs

Hello Brandi, We only call customers who register for a demo on our website. We do not call anyone otherwise. Looks like there is some confusion here.

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