Someone used my credit card details illegally and subscribed to PLayzenvibes. I contacted Playzenvibes to explain so now they will refund my money....and also cancelled the illegal subscription as p... See more
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Despite their terms of business, they made an exception and reached out to me to let me know that they would process my refund. I had actually accepted that I would not get the money back. This is gre... See more
After i srated that i did not subscribe fir the type of service offered i am offered a refund.
I was tricked into scanning a QR code which offered “Scan for Membership” in a Co-op which had special membership prices. Unknowingly I had signed, not for co-op membership, but membership of playzeh... See more
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Thank you
Thank you, Kenny, for your prompt assistance and exceptional service. I appreciate your professionalism and swift resolution to my case. Great customer experience!
Didn’t expect to receive a great…
Didn’t expect to receive a great assistance from Alero who initiated to contact me. Helped me resolved the issues I have encountered. Thanks!
Alero is very reliable in resolving my…
Alero is very reliable in resolving my issues and concern. A kind and amazing person ❤️
Thank you Emerald and team for the…
Thank you Emerald and team for the assistance.
Above and beyond
Someone used my credit card details illegally and subscribed to PLayzenvibes. I contacted Playzenvibes to explain so now they will refund my money....and also cancelled the illegal subscription as per my request. I would like to thank them for that.
Problem solved by Emerald
Problem solved by Emerald, thank you for your help, Emerald.
Thanks for your help Emerald.
Great assistance from the Escalation…
Great assistance from the Escalation Team in helping with the Full Refund requested. Thank you Team
Good customer service
Bad experience turned in to good when I got very well help from custom service
Thanks a lot the team of Escalation
Thanks a lot the team of Escalation
Fast answers in my problems
Very good communication and polite
LIES.
It’s all a lie. All reviews about the escalation team being helpful? They had to do that in order to get a refund. I had to do it too but I’m editing the review to 1 star now. They have ads for their “shoes” under the website elitefeetstore on instagram, snapchat, youtube etc. The shoes seem extremely cheap, like 10 euro for a pair of jordans, but when you buy it, it subscribes you to some weird yoga platform and you don’t get shoes. They will then tell you to leave a good review in order to be refunded.
Fast reply and they're very considerate.
The response and feedback to my query…
The response and feedback to my query was very swift.
Misunderstanding Resolved
I contacted playzenvibes, as I had a query and which I didn't understand fully. Jamal reached out to me on behalf of playzenvibes and in a professional manner, resolved the issue. I wish to compliment playzenvibes sincerely and thank them for their input, feedback, understanding, positive response and assistance in this matter. Thanks once again to playzenvibes in dealing and resolving this issue professionally.
I’d give it a zero if I could
I’d give it a zero if I could. Accidently signed up to this when I was booking prepaid online parking. Presumably I was rerouted by a pop up, and instead of giving my card details for parking ended up signing up to this site. Cancelled immediately via their chat which was acknowledged. Thought that was it. They then deducted a total of $90 ( I’m still not sure what that bought me as I have nothing to show for it) Tried to cancel again, however, decided it was a scam or at the very least a dodgy web site so locked my card, reported it to my bank, cancelled my card. Hopefully that’s the end of it. A disgusting predatory site. Stay away !!
Great experience
I had a great experience with Playzenvibes. The supervisor Imani was very kind to give me all the information I need. Thank you for the opportunity to try this experience.
Excellent customer service
It is a nice service, their customer service got to me fast and quickly, helping me and solving my issues really good, I hope more companies learn from their customer service team because they're really good at what they do
I have received emails from this…
I have received emails from this company and £15 taken from my account for a subscription I never signed up for, cancelled it all over a week ago and received an email today to say they want another payment, not happy but went onto their chat and dealt with Sammy who has very quickly cancelled everything for me
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