Superb, 100% excellent. Have preordered items and have been always delivered. Always brilliant, never had any issues with any of my orders. Items are always extremely well packaged and in-stock items... See more
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Plaza Japan is the leading online retailer of authentic Japanese anime action figures, plastic scale model kits, toys, puzzles, and more. Shop today!
Contact info
2-1-13-8F, Awajimachi, Chuouku, 541-0047, Osaka, Japan
- info@plazajapan.com
- plazajapan.com
Replied to 93% of negative reviews
Typically replies within 1 week
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Another fine delivery from Plaza Japan
Another fine delivery from Plaza Japan
This is my second order and I am extremely satisfied: good price, prompt shipment, good packaging, everything arrived in good shape in France.
I strongly recommend this site and will come back in confidence.
Quick and Easy
Responsive and a vast selection of items, and really easy to navigate through the store.
Fast and easy
First Time Ordering From Here
Never ordered from Plaza Japan and so even after confirming it was a legit site I was still nervous. But I am happy to say that my first time purchasing here went well. I have been a big fan of Arceus since it came out, and I love the characters in it especially Adaman and Volo. So I was super excited to find out years later they had these little figurines. I bought Adaman (Seki) and I love it so much. The details were to a t from the original concept art they had of him. Right down to the diamonds on the bottom of his shoes. I am impressed. I only wish they had bigger pvc figurines of him and Volo available, because I am so in love with the potential these little figurines have! I highly recommend buying from here. Though a little pricey for what you get, I really am happy with my purchase. I even got the Arceus Pokéball replica from Pokémon Center to go with the figures. Truly satisfied customer here. I look forward to buy more from here eventually when I can. Thank you for a great first experience to everyone who was involved in preparing and shipping out my order!
I had a question
I had a question, sent a message, got a reply with answers.
I would buy again from this store
Great seller of items found in Japan
Great seller of items found in Japan. The item I bought arrived on time and was as described.
shipping was super fast and easy
I love plaza japan
I love plaza japan. When I ordered from this website, I had some slight mishaps with shipping like one of my items weren't in stock but when I messaged them, it took like 20 minutes for them to reply, saving me time, overall is great
Great place for anime lovers
Great place to buy pokemon cards/boxes or just even Manga, did it within a week and price is fair for shipping and just awesome overall
Great packaging and arrive on time
Great selection! But pretty expensive shipping.
Very happy with my purchase
Very happy with my purchase and the seller overall. Everything went well, absolutely nothing to complain about (I bought a 1/6 scale Fallout Power Armor T-51 Nuka-Cola from Threezero)
Slow to ship in comparison to Amazon…
Slow to ship in comparison to Amazon Japan, which ships within 12 hours without fail
Good experience for refunds
I had ordered a product by mistake and immediately cancelled it. Response from the plaza japan team was swift and efficient despite the time lag (i ordered from India) and the refund was processed promptly and accurately. I will definitely order from here again
My order has not arrived and there have…
My order has not arrived and there have been no updates on its delivery

Reply from Plaza Japan
They have amazing customer service
They have amazing customer service. I have purchased from them multiple times and they are very communicative and willing to help. They changed my address on my preorder for me when I moved, and have upgraded shipping for me as well. I am very pleased with my experience and highly recommend!
Best Japan Based Hobby Shop
10/10 experience. My order was perfectly packed and arrived at super fast. I am a first time customer but now I am a loyal one!!
I have bought several model cars from…
I have bought several model cars from Plaza Japan as they have the cars I have had in real life, so I collect everyone I can find, and make and paint them the same as I had when I owned them. Their service and pricing is the best I have seen anywhere in Australia or Overseas countries. Always packaged great and delivered very quickly. Thank you guys and I will order again.
Very good items and service.
Excellent service
Excellent service, fast international shipping, well packaged. We highly recommend them.
Thank Mari Suzuki❤️
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