pleesecakes.com Reviews 86

TrustScore 2 out of 5

1.8

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See what reviewers are saying

Rated 1 out of 5 stars

What a bump! Purchased Pleesecake Double Chocolate tub - was basically just a tub of cheap soft chocolate ice cream that looked like something my cat left in his litter box. How this is described as ‘... See more

Rated 1 out of 5 stars

Appalling customer service. Despite reaching out on several platforms for help I’ve had no response from Pleese and still haven’t received my order from weeks ago. Royal Mail tracking says I refused t... See more

Rated 1 out of 5 stars

So disappointed. My order didn’t arrive. Had dhl delivery notice saying it was in their warehouse. Well frozen cheesecakes won’t survive that surely. I never did receive it!!!!!! My celebration won... See more

Rated 5 out of 5 stars

Ordered the Christmas selection and they are gorgeous. The festive flavours were subtle enough to add to the underlying yummy taste rather than overpower them. Delivered in packaging that means they... See more

Company details

  1. Bakery

Written by the company

Pleesecakes Wholesale Ltd is a dessert company like no other. Founded in early 2017, by painter-decorator Joe Moruzzi, turned cheesecake connoisseur, who is building an empire on the much loved dessert. Pleesecakes is a young, honest and passionate brand with a big voice. We like to ensure that we are heard in all realms ensuring that boundaries are pushed whilst creating disruption. We are encouraging ‘the cheesecake movement’ through our brand. This being the development of personality and innovation to the current dessert sector and bringing it into the modern, evolving world. Our products are instantly recognisable through their quality, quirkiness and ability to keep up with current trends to create an experience for our consumers like no other. #pleesecakesnotcheesecakes


Contact info

1.8

Poor

TrustScore 2 out of 5

86 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Absolutely brilliant 10 stars ⭐️

Absolutely brilliant! My stepdaughter was over the moon with her mini pleesecakes we ordered for her birthday. From ordering to delivery everything was spot on.
Will definitely be ordering again in the future

February 4, 2022
Rated 5 out of 5 stars

Lovely cheesecake

Bought this cheesecake for my sons 18th Birthday as it’s his favourite desert. Very happy Taste amazing Looks amazing Lovely for a special occasion

February 3, 2022
Rated 5 out of 5 stars

Great Cakes, Great Company

I bought a mixed bundle of theses cakes as a surprise for my daughter, she was delighted, they not only tasted wonderful, they looked real special too. At one point I did speak to Emily in the company who was extremely helpful to my request. All in all, Great cakes, Great company!

January 30, 2022
Rated 5 out of 5 stars

OMG! Delicious!

OMG!! SO delicious. I had to pick up the cake from Reigate but it was worth the journey. Have wanted to try one since seeing a friend's and it didn't disappoint, AT ALL! We also bought a mixed box of mini cheesecakes and truffles and they were delicious too. No good if you're dieting but VERY good if you're looking for edible happiness 😋. Thank you Pleesecake. We'll be back 👏

January 11, 2022
Rated 5 out of 5 stars

Delicious!!!

Ordered 6 mini cheesecakes for my husbands 40th. I asked for a New York style cheesecake with a simple fruit topping. My goodness we were not disappointed!! They tasted amazing! My husband said they were the best cheesecakes he has ever tasted and this is a huge complement as cheesecake is his only dessert choice.
Delicious! Beautifully presented! Well done Pleesecakes we will be back!!! 😊

December 31, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic Chuffles!

Absolutely fantastic Chuffles!

Every flavour is awesome! Perfect mix of chocolate and velvety middles! Lovely!

Only wish I hadn’t saved them until Xmas day as I don’t want to share 😩

5 stars from me ✨

December 25, 2021
Rated 5 out of 5 stars

TO DIE FOR!!!

I just had the mini carrot cake cheesecake and OMG! To die for!! Will definitely order again!

December 7, 2021
Unprompted review
Rated 5 out of 5 stars

Simply Gorgeous

Ordered the Christmas selection and they are gorgeous. The festive flavours were subtle enough to add to the underlying yummy taste rather than overpower them.
Delivered in packaging that means they look as perfect on your plate as they do in their promotional pictures

December 5, 2021
Unprompted review
Rated 5 out of 5 stars

Baileys Chuffles

The limited edition Baileys Chuffles were my first purchase from Pleesecakes and it won’t be the last. They were amazing! The service was excellent. Definitely a recommendation from me!

November 20, 2021
Rated 5 out of 5 stars

Delicious - worth every penny

Delicious - never been let down!

We have been avid Pleesecake fans since March 2020. The staff are friendly and will do anything to help. The pleesecakes and freezecakes have been the showstopper for our family gatherings and Christmas dinner. They look amazing and taste even better.

November 16, 2021
Unprompted review
Rated 1 out of 5 stars

Delivery takes too long

Great product but delivery takes too long

October 9, 2021
pleesecakes.com logo

Reply from pleesecakes.com

Hi Chioma,
We really are sorry that you feel this way about our delivery service, however we are a small artisan company that can't compete with the conglomerate supermarkets who have the capital to offer an almost instant delivery service.
Because we are a small company we cannot sit on a lot of stock, therefore we make to order which takes time, as we make all products & inclusions by hand, no machinary or automation.

Rated 5 out of 5 stars

Little balls of flavour

Great for when you don’t need a huge pudding but just need something sweet to finish a meal. A couple of these hit the spot.
Easy to order and the product arrived quickly and still frozen as were packed well.
Will definitely order again.

October 7, 2021
Rated 5 out of 5 stars

Amazing cheesecaskes!

Amazing, THE BEST cheesecake I've ever eaten! Fantastic customer service as I had a few queries. We all absolutely loved it. The red velvet was my favourite, it was incredible. I ordered some for my sister as a gift the following week as I was so impressed. Well done guys 👏👏👏

October 6, 2021

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