Plenti Reviews 2,288

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the efficiency and ease of the overall service, often describing the process as streamlined and quick. Reviewers are particularly impressed with the fast response times, with many noting same-day approvals and settlements. However, some customers also noted issues with customer service, mentioning difficulties in speaking directly with loan decision-makers or receiving explanations for declined applications. A few other people also felt that the technology and policies were clunky and inflexible.

What people talk about most

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and ease of use. Many... See more

Staff

Reviewers mention positive feedback about staff. Customers frequently praise the staff for being helpful,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease and speed of the... See more

Response time

People report positive experiences with response times. Many customers praise the quick approval process,... See more

Customer service

Customers had ambiguous experiences with customer service. Some reviewers praised the excellent and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shana, Ali, Joshua Medina & Moey have been great to work with. Always responsive, super eager and helpful to get deals across the line or workshop. Quick to educate and assist us with policy etc... See more

Rated 5 out of 5 stars

As a broker who writes loans across a dozen different lenders, I spread my business wide to get the best deals for clients. Plenti's just one in the mix—solid rates and quick approvals, nothing ground... See more

Rated 5 out of 5 stars

Plenti's portal and system is so easy to use and the products they offer are great also. the turnaround times are are amazing often being able to get same day approval and settlements. I am lucky e... See more

Rated 5 out of 5 stars

One of my recent brokers Joesph based in SA recently completed his first Plenti consumer deal. With the support Bridie his BDM he was able to have the deal submitted, approved and drawn down in the sa... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Institution
  3. Investment Company

Written by the company

When it comes to your big ideas, there's never been a better time than now to make it happen. That's where we come in. Plenti is building a faster, fairer approach to lending — one that helps you get where you want to be sooner.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 70% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Outstanding BDM and Always Goes Above…

Outstanding BDM and Always Goes Above and Beyond

Bridie has been one of the most proactive and helpful BDMs I’ve ever worked with in asset finance. She’s always quick to jump on a call, incredibly kind and friendly in her approach, and genuinely invested in helping find solutions. Not just discussing problems.

Her product knowledge across both Plenty’s commercial and consumer offerings is exceptional, and she consistently thinks outside the box to help workshop tricky applications. Bridie goes above and beyond for her brokers; even getting back to me on weekends which speaks volumes about her dedication and work ethic.

An absolute asset to the Plenty team and a BDM I couldn’t recommend more highly.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and easy to use product

Quick and easy to use product and the re-amortisation feature is awesome, the relationship we get from the whole team is great. A please to work with Bridie, Marlenn and Tahlia!

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Business support is outstanding

the support from the business managers and the online chat team make it easy to have loan applications be completely in a timely manner that makes it a win win for our clients and out brokerage

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Plenti - my lender of choice

Plenti has one of the easiest portals to work with, the assessments are quick and genuine .

A shout out to marlenn, tahlia and bridie for always being there whenever I've needed them.

Plenti has sharp rates and is my preferred financier consumer or commercial !!

Well done team !!!

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

My favourite lender in Australia.

My favourite lender in Australia.

As a finance broker, I need to be able to depend on the lenders I trust with my clients, and no one is more reliable than Plenti. The BDM, Tayla, is nothing short of phenomenal and always on hand to support.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great product and bank

I have been a broker for almost 4 years. PLENTI is one of my most used lenders. They offer a wide range of products including personal loans, secured loans and commercial loans. PLENTI has unique loan features along with extremely competitive interest rates and great support for clients and for us brokers. I look forward to assisting my clients with future deals at PLENTI.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Plenti Experience :)

Plenti's portal and system is so easy to use and the products they offer are great also. the turnaround times are are amazing often being able to get same day approval and settlements.

I am lucky enough to have Tayla Cutri as my BDM and she is absolutely amazing, she goes above and beyond and is always prompt in providing an answer or assistance when needed.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Plenti, best in the Biz!

Plenti, one stop finance- Car loan, Personal Loans, Commercial Loans! What's not to love.
Around the clock support, great client feedback driving great results.

October 8, 2025
Unprompted review
Rated 3 out of 5 stars

On the whole

On the whole, plenti are good extremely helpful. Upfront and dutious and help you to get it done. BUT, somebody dropped the ball which marred my experience exponentially. A simple thing like not paying an invoice causes no end of stress to all parties. A car is by means a small ticket item. Reducing stress by paying the car yard would be nice instead of putting it into my account. It is called double handling for a reason. It ain't fun.

October 2, 2025
Unprompted review

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