Quck and helpful support. Apart from loving Pleo for its user friendliness - especially towards our end users, our employees it also has good support. When the bot could not help it quickly transferr... See more
Company replied
Location
Switch locationKungsgatan 49, 11157 Stockholm, SE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Probably a good service but they did not accept my startup wood shop company as a customer without any fprm of explanation except their "internal policies and alignment with Pleo’s current business pr... See more
I always appreciate the personal service from pleo. however, the website is not particularly user-friendly, things take a long time to load, especially in the export view.
Company replied
We had a very informative and productive meeting today. Ebba is always incredibly accommodating, professional, and helpful – thank you so much for that! We are very happy with Pleo as a system; it’s s... See more
Company replied
Company details
- Software Company
- Accounting Software Company
- Business to Business Service
- Financial Institution
- Payment Service
- Software Vendor
Written by the company
Smarta Betalkort för ditt företag. Pleo hanterar era utgifter och utlägg, ni fokuserar på jobbet.
Contact info
Kungsgatan 49, 11157, Stockholm, Sweden
3.2
Average
45 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything works very well
Everything works very well! We get good help when we have questions, and we are very satisfied.
February 20, 2026
Unprompted review
Quick reply and swift resolve of my…
Quick reply and swift resolve of my problem. Didn't even take 5 minutes. James De Sousa was also very pleasant :-)
November 26, 2025
Unprompted review
They seem to mistrust small businesses
Probably a good service but they did not accept my startup wood shop company as a customer without any fprm of explanation except their "internal policies and alignment with Pleo’s current business priorities and risk appetite" as if a small woodworking shop is a high risk engagement for a card holder. I wouldn't have any questions about a principle of not giving a kredit for startups the first months or even year, but just shutting off any engagement whatsoever seems very strange to me.
August 27, 2025
Unprompted review
Excellent customer service and professional support.
Pleo's Swedish support team was extremely responsive and professional in handling our support ticket. A huge shoutout to Jozef Brodala, the Senior Fraud & Chargebacks Specialist over at Pleo Technologies!
July 29, 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Professional, helpful, and efficient
We had a very informative and productive meeting today. Ebba is always incredibly accommodating, professional, and helpful – thank you so much for that! We are very happy with Pleo as a system; it’s smooth, easy to use, and suits our needs perfectly. Highly recommended!
June 4, 2025
Unprompted review
Reply from Pleo - Sverige
We're happy to hear that your meeting was informative and productive. It's great to know that our system is smooth, easy to use, and perfectly suits your needs. We appreciate your kind words and recommendation!
Natnael is a STAR
February 11, 2025
Unprompted review
Reply from Pleo - Sverige
We appreciate you taking the time to share your feedback. We're glad to hear that you had a positive experience.
Very helpful!
October 4, 2024
Unprompted review
Reply from Pleo - Sverige
Hello Gorgees Yalda,
We're so glad to hear that you found Pleo to be very helpful! Your positive feedback means a lot to us. If you ever need any assistance or have any questions, we're here for you.
Best regards,
Team Pleo
Jozef is a rockstar.
September 24, 2024
Unprompted review
Reply from Pleo - Sverige
Hello Dara,
We're so pleased to hear about your great experience with Jozef! It's awesome to have team members like him on board. Thanks for sharing your feedback and for the five-star review!
Warm regards,
Team Pleo
Quck and helpful support
Quck and helpful support. Apart from loving Pleo for its user friendliness - especially towards our end users, our employees it also has good support.
When the bot could not help it quickly transferred over to actual support with Constance on the line we managed to figure out what i was missing in less than 5 minutes. Highly recommend.
August 26, 2024
Unprompted review
Reply from Pleo - Sverige
Dear Liv Eriksson,
Thank you for taking the time to share your positive experience with Pleo's support. We are delighted to hear that you find our platform user-friendly and that Constance was able to quickly assist you with your query. It's always our goal to ensure that our users receive the support they need in a timely manner.
We appreciate your high recommendation and are here for you whenever you need us.
Best regards,
Team Pleo
Reply from Pleo - Sverige
Dear Fraenze Gade,
Thank you for your kind words and the 5-star rating! We're delighted to hear you appreciated our support team's promptness and friendliness. Your satisfaction is our top priority. If you need any more assistance, feel free to reach out.
Best regards,
Team Pleo
Fast and knowledgable
Fast and knowledgable
Once you get around the bot the agents are really helpful!
July 10, 2024
Unprompted review
Reply from Pleo - Sverige
Hello Fotios,
Thank you for your positive feedback! We are glad to hear that you found our agents helpful once you reached them. Our team is committed to providing prompt and knowledgeable support to assist you with any concerns you may have. If you need further assistance, please don't hesitate to reach out.
Best regards,
Team Pleo
Quick and speedy service!
June 28, 2024
Unprompted review
Reply from Pleo - Sverige
Hello Daniel,
Thank you for taking the time to leave us a 5-star review. We're glad to hear that you experienced quick and speedy service with Pleo. Your satisfaction is our top priority!
Best regards,
Team Pleo
Got great help from James OC
Got great help from James OC - Support at Pleo today.
June 11, 2024
Unprompted review
Reply from Pleo - Sverige
Hello Céline,
We really appreciate you taking the time to share your positive experience with Pleo. It's great to hear that James provided you with exceptional support. We'll be sure to pass your kind words along to him.
If you need any further assistance, please don't hesitate to reach out.
Warm wishes,
Team Pleo
Time saving and easy
I love the Fetch function and it saves me so much time that everything is manageable directly in the app!
April 23, 2024
Unprompted review
Reply from Pleo - Sverige
Dear Edith,
Thank you for your wonderful review! We're so glad to hear that the Fetch function is streamlining your workflow and saving you time. It's our aim to make expense management as seamless as possible, and we're happy that we're hitting the mark for you.
If you have any other features you love or even some suggestions for improvement, we're all ears!
Warm regards,
Team Pleo
Very smooth and easy
Very smooth and easy. Makes work expenses really easy.
March 8, 2024
Unprompted review
Reply from Pleo - Sverige
Dear Nahom,
Thank you for the five stars! We're glad to hear that you find our service smooth and easy, making work expenses a breeze. We appreciate your feedback.
Best wishes, Team Pleo
I always appreciate the personal…
I always appreciate the personal service from pleo. however, the website is not particularly user-friendly, things take a long time to load, especially in the export view.
March 7, 2024
Unprompted review
Reply from Pleo - Sverige
Hi Charlotta!
Thank you for sharing your feedback with us. We're glad to hear that you appreciate the personal service from Pleo. We're constantly working on improving our website to make it more user-friendly and ensure smoother loading times, especially in the export view. Your input helps us make Pleo even better for you.
Best regards, Team Pleo
Reply from Pleo - Sverige
Hello!
Thank you for your kind words! We're thrilled to hear that you find Pleo easy to use, with great design, and excellent support. If you ever need any assistance, feel free to reach out to us.
Best regards, Team Pleo
Great platform, serivce and support
Great platform and serivce. Superb support from our Customer Success Manager Natnael - He is always ready to answer any incoming query.
March 5, 2024
Unprompted review
Reply from Pleo - Sverige
Hello Marcus!
Thank you for your kind words! We're thrilled to hear that you're enjoying our platform and service, and that Natnael has been providing you with superb support. We'll make sure to pass along your compliments to Natnael. If you have any more questions or need assistance, feel free to reach out anytime.
Best regards, Team Pleo
The onboarding experience and guidance…
The onboarding experience and guidance through the set-up process to make sure our needs are met when using Pleo was great.
Overall it has been really simple and a great way for us to make our expenses easier to manage.
August 31, 2023
Unprompted review
Reply from Pleo - Sverige
Hello Malin!
We are delighted to hear that you had a great onboarding experience with us and found our guidance helpful in setting up Pleo to meet your needs. Making spending easier to manage is exactly what we aim for, and we are thrilled that you found the process simple and effective. If you ever need further assistance, feel free to reach out.
Best regards, Team Pleo
Finance Manager Business Controller
Pleo is a great payment solution. With seamless integrations and a user-friendly interface, it streamlines our workflow. Natnael, our Customer Success Manager, provides exceptional support, always quick to respond. Highly recommended!
February 15, 2024
Unprompted review
Reply from Pleo - Sverige
Hello Jakob!
Thank you for your kind words! We're thrilled to hear that Pleo is helping streamline your workflow and that Natnael has been providing exceptional support. If you ever need assistance, feel free to reach out.
Best regards, Team Pleo
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.