I am a little frustrated that my prescription was made out to stay on the same dose for 12 weeks so that is why I gave 4 stars. I am really happy with my meeting with a doctor who is hoping to help me... See more
Company replied
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Review summary
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The team has been so helpful and responsive! I had a great meeting with the medical director, all of my questions were answered. PlexusRX has made me feel supported and excited along this journey! Dow... See more
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My experience with PlexusDx has been really fantastic. Questions answered within minutes and first dose arrived next day. They are really on top of things and J would highly recommend them. I did loo... See more
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What started off a little bit rocky turned into a phenomenal experience. I had placed an order right before a major US holiday causing a shipping Delay. The COO, Adam, MADE SURE to make it right. He p... See more
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Company details
Written by the company
PlexusDx is a science-driven health testing company that empowers individuals to make more informed, personalized health decisions using at-home genetic testing and blood tests. PlexusDx combines DNA analysis and lab-based blood biomarkers to deliver actionable insights across nutrition, metabolism, methylation, hormones, cardiovascular health, inflammation, longevity, and overall wellness. All tests are easy to complete from home and processed by certified laboratories, with results delivered through a secure digital health portal. A core differentiator of PlexusDx is its ability to use a customer’s genetic and blood test results to personalize diet and meal plan recommendations. Rather than generic nutrition advice, PlexusDx analyzes key genetic pathways and blood markers to help guide food choices, dietary patterns, and lifestyle strategies aligned with an individual’s unique biology. PlexusDx also leverages genetic and blood data to provide personalized supplement recommendations, helping customers better understand which nutrients may support their health goals based on their results. These recommendations are designed to complement diet and lifestyle decisions—not replace medical care—and are presented in a clear, easy-to-understand format. PlexusDx is especially known for its advanced Genetic Methylation Test and Methylation Blood Tests, which focus on critical biochemical pathways involved in energy production, detoxification, nutrient metabolism, and cellular function. By pairing genetic methylation insights with blood-based validation, PlexusDx offers a deeper, more complete view of methylation-related health factors. Results are delivered through the PlexusDx Results Portal, where customers can view their reports, personalized insights, and recommendations in one centralized, secure platform. PlexusDx supports HSA and FSA payments and is committed to transparency, data accuracy, and exceptional customer support. Whether you’re seeking personalized nutrition guidance, deeper insight into methylation pathways, or proactive wellness testing, PlexusDx provides trusted, data-driven tools designed to support informed health and lifestyle decisions.
Contact info
6110 McFarland Station Dr, 30004, Alpharetta, United States
- 877.760.2333
- support@plexusdx.com
- plexusdx.com
4.4
Excellent
90 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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You get instant results
I’m not sure how it helps so much I just know I definitely get results
This is my second order I’m really happy with them
April 28, 2026
Work’s well stay busy all day focused…
Work’s well stay busy all day focused and productive all day
Would love to try all of the products if these work this good just wonder about the other products
I usually don’t see instant results in vitamins I really benefit greatly from the brain supplements thanks 🙏
June 24, 2026
Follow up
Thanks for the reply and my results. Taking the time to reach out meant a lot. Look forward to doing more business with you guys.
May 25, 2026
Reply from PlexusDx
Hi Javier, your sample was received at the lab on 6/12 and went into processing. Our stated turnaround time is 2-4 weeks from the date your sample is received. We just entered that window 2 days ago, we expect your results shortly. Additionally, if you have questions contact us at support@plexusdx.com, we could not find a previous email from you. Always happy to help!
Update: customer received results on 6/29. Day 17, within the 14-28 day window.
Reply from PlexusDx
Hi Ann. Please check your inbox as we are reaching out to see if you want to keep the $0.99 promotion product, or get a refund. This is a DHL issue and we will contact to the vendor.
Update 6/21: customer requested refund for .99 promotional supplements.
Reply from PlexusDx
Lenard, your sample was received at the lab on 6/4. Results take 2-4 weeks to generate. If you have additional questions we would be happy to help. Email support@plexusdx.com. We are also following up via email now.
update 6/17: Customer received results today. 1 day earlier than the advertised 2-4 week window.
Great supplements and it’s gonna be…
Great supplements and it’s gonna be very helpful would definitely recommend
May 28, 2026
Lack of support and accountability
twice I have not received my initial shipment, and this second time instead of trying to solve the problem, they just canceled my account.
April 30, 2026
Reply from PlexusDx
We reached out to Mr. Warren immediately and confirmed this is a DHL issue. PlexusDx is sending a third kit for free.
Initially we heard about genetic…
Initially we heard about genetic testing listening to a podcast. My husband then went down the rabbit hole of started researching companies that offered the genetic testing and found you guys. At first we were a bit skeptical, but then after some additional research and reading other reviews we felt great about the price AND the quality. Once we actually got the tests back, we were even more pleased with the results and everything being so legitimate. We made the right decision to go with Plexus and we have since recommended 3 other people as well. Our own children will also be taking the tests this summer. Thank you so much for offering the same thing for half the price of others. We appreciate the quality alternative!
Sincerely,
Kimberly H.
June 4, 2025
Unprompted review
Excellent customer service and…
Excellent customer service and communication throughout the entire process. The results were detailed, insightful, and packed with valuable information that was easy to review and learn from.
January 30, 2026
Reply from PlexusDx
Thank you Rob. Your review warmed us up on this cold February day. This has been shared with the team.
I was having so many baffling health…
I was having so many baffling health issues and someone suggested I get this test. It clarified so many things helping to make sense of these issues. According to the results my functional doc tweaked a bunch of things according to my results. After over 8 months of feeling so terrible, today I feel amazing!!!
January 16, 2026
Reply from PlexusDx
Gail, this made our day. I have already shared this with the team! - Adam, Chief Operating Officer
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