Totally confusing and not user friendly. My bitcoin never showed up in wallet? 5 hours later it was there .. deducted twice
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See what reviewers are saying
The app is primary intended for business solutions and offers a easy way to process your crypto payments or for individuals to receive their crypto. It also offers a swap function for free... See more
Amazing service! Quick start for multiple ways of integration for your website, good guides for usage, reliable support team, All security is in place to notify you about anything and everything.... See more
Company replied
I completed the payment and they keep saying we didn't receive the money even though I show them screenshot and they said please wait for 3 days your payment will refunded but they totally scam. No tr... See more
Company details
Written by the company
Plisio is a Payment Service Provider (PSP) for merchants accepting crypto. Plisio enables your customers to pay with Bitcoin, Litecoin, Ethereum, Dogecoin, Zcash and 50 other cryptocurrencies. Plisio operates according to the RESTful API standard and provides the following services: payment forwarding, requesting of the current weighted-average exchange rate, receiving a rate for a specified date and currency, and generating a QR-code. MERCHANT TOOLS. Plisio is for merchants using a eCommerce solution such as WooCommerce, Virtuemart, Opencart, Magento. For merchants without one of these eCommerce solution, they can use a RESTful API to create their own solution.
Contact info
United Kingdom
- support@plisio.net
- plisio.net
You should know
2.7
Poor
362 reviews
Replied to 2% of negative reviews
Typically replies within 2 weeks
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Absolute bollox of a service
Absolute bollox of a service. Have 10k in ltc and been blocked from 23rd October with no explanation except there’s an issue. Can’t get my money and look like they are gonna steal it too with all the others. Avoid these scammers at all costs.
November 6, 2024
They hacked my account and stole $500
They hacked my account and stole $500. Avoid!!!
October 28, 2024
Unprompted review
They stole my 2.5 LTC and now my LTC…
They stole my 2.5 LTC and now my LTC balance is in the red
November 2, 2024
Unprompted review
Plisio was hacked and we were robbed 14k gone
Unfortunately, we, Trade Chemicals Europe BV, became victims of a security breach on Plisio, resulting in the theft of our funds. We aim to unite all affected customers to pursue legal action against Plisio. Our experience includes the following serious issues:
1. Customer Service Unresponsive: After reaching out, Plisio’s customer service denied any knowledge of the breach, claiming they could not access account data.
2. Widespread Impact: Over 171 customers were affected, with blockchain records indicating a total theft of more than $200,000. Our company alone suffered a loss of around $14,000, exceeding $20,000 when accounting for associated fees and taxes.
3. No 2FA Alerts or Notifications: Although we had 2FA enabled, we received no notifications about withdrawals.
4. Possible Inside Job: Strangely, all 171 customers experienced unauthorized withdrawals simultaneously, raising concerns about an internal security flaw or potential insider involvement.
5. Lack of Support from Plisio: Given their unhelpful response, a lawsuit seems like the only feasible route for any potential recovery.
October 25, 2024
Unprompted review
Around $6000 BTC and LTC are…
Around $6000 BTC and LTC are disappeared from my account. and support is not helping.
October 24, 2024
Unprompted review
Reply from Plisio
Thank you for sharing your feedback. We’re sorry to hear that our tool didn’t meet your expectations. Our team continuously works to improve functionality and user experience, so if there are specific issues or features you found challenging, please let us know. We’d be happy to assist in resolving any problems you encountered and make sure Plisio meets your needs.
Serious Security Issues! Lost 12500 $
We used Plisio for a couple of months, and it was a huge mistake to even open an account with them. We lost $12,500 on 20.10.2024, just like at least 170 other accounts that hit zero that day at exactly 23:19. We reached out to Plisio support, and they act like they understand nothing while it’s clear their system was hacked—not our accounts. It’s beyond frustrating how they refuse to admit or address this. Unbelievable lack of security.
October 20, 2024
I’ve lost money because of your guises…
I’ve lost money because of your guises time chains.
October 22, 2024
Unprompted review
There should be a way to reverse excess…
There should be a way to reverse excess payments please. This is the 2nd time I transferred more USDT than I should probably because of the cents after the main amount. I have not been refunded, please look into this.
Every other thing is cool
October 18, 2024
Unprompted review
Reply from Plisio
Thank you for your feedback and for bringing this to our attention. We understand how frustrating overpayments can be and are exploring solutions to help prevent similar issues in the future. In the meantime, our support team is available to assist with overpayment cases, so please feel free to reach out with your transaction details. We’re here to help and want to ensure your experience with Plisio remains positive.
never received refund.
October 12, 2024
Unprompted review
Good system
October 6, 2024
Unprompted review
Reply from Plisio
Thank you! We’re glad you find our system helpful. We’re here if you ever have questions or need support!
Trusted site.
October 6, 2024
Unprompted review
Reply from Plisio
Thank you for your trust! We're here to keep providing a reliable service you can count on.
Scam
Well, I transferred $40 funds and the site. I transferred them to receive ten dollars.Wouldn't recommend this site to anybody.
October 4, 2024
Unprompted review
This is the best site for paying in…
This is the best site for paying in crypto. I hope more and more companies use this and I want to see solana incorporated into the payment methods.
September 19, 2024
Unprompted review
they refused to send code for…
they refused to send code for withdrawal, please if this is a temporary problem, please fix it. i tried with two of my account, i did not receive code.
they resolve..
September 15, 2024
Unprompted review
Your company are crazy I sent 4 dollars…
Your company are crazy I sent 4 dollars and can’t receive it f*** your company give me my money back
September 8, 2024
Unprompted review
Horrendous customer care
Horrendous customer care. Plisio accepted a payment in a network I did not specify, when I complained about it they said it was the customer's fault, since then they havent responded to me and I can't even exchange the crypto as it's page gives me an error message when I try to do so.
No replies to emails, no replies to chat.
Chat Excerpt:
Hello! Thank you for contacting Plisio🙂
Jennifer How can I help you?
Yes! I have an issue, I emailed you guys about a payment you accepted on my behalf that should not have been accepted since is not on any of the networks I have listed.
ID:
669eca34bc***e3f7a05cf04
I have not heard from your email support team since last week
Jennifer We have passed your request to the devs
Thank you. When can I expect resolution?
hello?
?Read
Jennifer In the near future.
what does "the near future mean"?
is there a number I can call?
IS this the best service you can give me?8/19/2024
?
August 29, 2024
Unprompted review
I make payment of $4 and I don’t…
I make payment of $4 and I don’t receive anything what’s wrong
August 23, 2024
Unprompted review
There is no customer service and the…
There is no customer service and the introduction of GSA is not enough. Users cannot handle these GSA in time.
August 13, 2024
Unprompted review
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